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FACTORS AFFECTING CUSTOMER RETENTION IN INSURANCE INDUSTRY. A CASE STUDY OF BRITAM INSURANCE AND INVESTMENT GROUP, THIKA
(MUA, 2019-08)
This study was done with the main purpose being to investigate the factors affecting customer
retention in the insurance industry. The objectives of the study were to determine how cost,
relations, communication and ...
EFFECTS OF SOCIAL PROTECTION FUND APPROACHES ON SUSTAINABLE LIVELIHOODS IN KENYA: A STUDY OF INUA JAMII PROGRAMME IN KISUMU COUNTY
(MUA, 2019-03)
The purpose of this study was to examine the Effects of Social Protection Fund Approaches on
Sustainable Livelihoods in Kisumu County, Kenya. The research design guiding this study was a case
with a population size of ...
EFFECTS OF EMPLOYEE LOYALTY ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF THESERENA HOTEL.
(MUA, 2019-07)
The general objective of the study is to determine effects of employee loyalty on
organizational performance a case of Serena hotel. Specific objectives of this study
were; To assess the effects of motivation in employees ...
FACTORS AFFECTING THE PERFORMANCE OF SMALL AND MICRO ENTERPRISES: A CASE STUDY OF WOMEN ENTERPRISES IN GARISSA COUNTY
(MUA, 2019-10)
Small and Medium Enterprises (SMEs) in Kenya have not performed respectably well and
consequently have not played the normal essential and lively job in the monetary development
and improvement of Kenya. This circumstance ...
INFLUENCE OF EXTERNAL ENVIRONMENT ON THE SUSTAINABILITY OF FOOD SECURITY PROJECTS IN LAIKIPIA COUNTY (A CASE STUDY OF CA4FS PROJECT)
(MUA, 2019-08)
Global increase in population has led to significant reduction in agricultural lands putting the
world‟s population at a risk of food and nutritional security. Governments and stakeholders
have developed mechanisms to ...
FACTORS AFFECTING TRANSPORT OUTSOURCING IN ORGANIZATIONS TODAY. A CASE STUDY OF BRITISH AMERICAN TOBACCO KENYA.
(MUA, 2019-03)
The main purpose of this study was to determine the factors affecting outsourcing of transport
services in organizations today with reference to British American Tobacco Kenya. The Specific
objectives were: To investigate ...
FACTORS INFLUENCING ORGANIZATIONAL PERFORMANCE OF AIRLINES BUSINESS IN KENYA: A CASE STUDY OF KENYA AIRWAYS
(MUA, 2019-07)
The purpose of the study was to establish the factors influencing organizational
performance in Kenya Airways. The Specific objectives of the study were to: determine
the influences of infrastructure, leadership, ...
FACTORS AFFECTING ADOPTION OF E-PROCUREMENT IN ORGANIZATIONS: A CASE STUDY OF UNWFP
(MUA, 2019-08)
The focus of this study was to determine factors affecting adoption of e-procurement in
an organization with respect to United Nations World Food Program. The objectives of
the study were to find out how cost, employee ...
BUSINESS INNOVATION STRATEGIES AND ORGANIZATIONAL PERFORMANCE IN THE BANKING SECTOR: A CASE STUDY OF TIER ONE BANKS IN KENYA
(MUA, 2019-11)
The environment that an organisation operates in is not only dynamic and tumultuous but also
constantly changing in the banking sector. The study sought to determine the effect of product
innovation strategies, market ...
DETERMINANTS OF FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN KENYA: A SURVEY OF COMMERCIAL BANKS IN NAIROBI COUNTY
(MUA, 2019-10)
Financial sector reforms, technological advancement and globalization have had
significant challenges on financial performance of commercial banks in Kenya.
Commercial banks have been meeting competition demands and ...