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THE INFLUENCE OF LEADERSHIP STYLE AND EMPLOYEE TRAINING ON SERVICE DELIVERY IN GOVERNMENT INSTITUTIONS IN KENYA: A CASE STUDY OF NAIROBI HUDUMA CENTRE
(International Journal of Research Publications, 2019-09)
To achieve efficient service delivery, the Kenyan government needs to sustain high performance in its institution’s routines and daily operations. Service delivery through decentralisation of services can enhance productive ...
The Influence of Information Technology and Financial Availability on Service Delivery in Government Institutions of Kenya:
Efficient and effective service delivery remains a major concern in many public institutions in Kenya.The role of information technology is apparent in enhancing the rate at which various services are offered. Similarly, ...