MUA Institutional Repository
Explore knowledge, inspiration, and possibilities at our digital library. At the MUA Institutional Repository, we empower students with resources that spark curiosity, foster creativity, and nurture lifelong learning. Access research publications, output, conference proceedings, and past examination papers.

Communities in DSpace
Select a community to browse its collections.
Recent Submissions
EFFECT OF PROCUREMENT PLANNING ON ORGANIZATION PERFORMANCE: A CASE STUDY OF KENYA PORTS AUTHORITY.
(management university of africa, 2021-09) AMINA HUSSEIN
The study’s main objective was to establish the effects of procurement planning on performance of public organizations. The study was guided by the following key objectives to establish the
effects of Cost Estimation on performance of Kenya Ports Authority, to establish the effects of Needs Assessment on performance of Kenya Port Authority and to establish the effects
specifications planning on performance of Kenya Ports Authority. The study highlighted Theoretical literature review on procurement planning practices under the following topics; Institutional Theory, Resource-Based Theory and Linear Policy Theory. This study used an explanatory research design. Employees who were chosen using the purposive sampling technique were given questionnaires. The study's target population consisted of roughly 200 Kenya Ports Authority departmental workers. This study's data was obtained from both primary and secondary sources. The secondary data was collected from the organization's Human Resource Management review reports. Employee surveys were used to collect primary data. The research aimed for a sample size of 60 participants out of a total of 200. Data was gathered in both quantitative and qualitative methods. Secondary source qualitative data was analyzed using content analysis and logical analysis methods. Quantitative data were utilized to analyze raw data using a descriptive approach, in which the fundamental characteristics of the data were presented.
FACTORS AFFECTING IMPLEMENTATION OF PROCUREMENT PLANNING IN PUBLIC ORGANIZATIONS; A CASE STUDY OF KENYA REVENUE AUTHORITY
(management university of africa, 2021-04) KHALID ABDULMAJID KHALIF
The Procurement plans implementation in public organizations is influenced by varying factors. The objective of the study is to establish the factors affecting implementation of Procurement plan
in public organizations: a case study of Kenya Revenue Authority. Its specific objectives were to establish the effects of information technology on implementation of Procurement plan in Kenya
Revenue Authority, to establish the Effects of Procurement expertise on implementation of Procurement plan in Kenya Revenue Authority and to assess the effects of accountability practices
on implementation of Procurement plan in Kenya Revenue Authority. The researcher used descriptive research design in collecting data from respondents. From a target population of
approximately 100 employees at the departments in the public organizations. The researcher used 30 respondents as the sample size to be distributed across different management category.
Stratified and simple random sampling methods was used to select respondents. The researcher used questionnaires as a tool for data collection. The questionnaires will contain closed ended
questions that solicited respondents’ views on Procurement plan implementation, as weighted on linker scale. Both quantitative and qualitative techniques are set to be used in the study. Collected data was analyzed through descriptive statistics and inferential statistics. The data will be then presented in tables, graphs and pie charts for easy understanding of the findings. The researcher established that the Kenya Revenue Authority of Nairobi is hindered by lack of e-procurement methods, lack of automated procurement systems, and lack of supportive ICT infrastructure and absence of ICT skills amongst procurement staff. The findings indicated that the Kenya Revenue Authority conduct staff training on the implementation of procurement plans, competency of staff a much-needed requirement to guarantee effective implementation of procurement plans. The study established that Spend analysis is one of the crucial elements necessary for an effective procurement plan in the Kenya Revenue Authority of Nairobi. The study concluded that information technology the researcher concluded that that integration of procurement functions with ICT has enabled many public training institutions to improve the level of effectiveness in the execution of procurement practices, Procurement staff competency affect procurement plans both for procurement unit and to the whole nation in the sense that experienced staff carry out duties in a professional manner and reduce wastage of resources and that Spend analysis is one of the crucial elements necessary for an effective procurement plan in the Kenya Revenue Authority of Nairobi. This study recommends that the Kenya Revenue Authority of Nairobi should be organizing workshops and trainings for procurement officers in order to improve their skills and knowledge, while employing they should ensure key competencies and experiences are put into consideration. The Kenya Revenue Authority of Nairobi should also put in place measures to prevent unethical behaviors which are costly to the County.
FACTORS INFLUENCING GLOBALIZATION STRATEGIES ON FINANCIAL PERFORMANCE OF KENYAN COMPANIES. A CASE STUDY OF BIDCO AFRICA
(management university of africa, 2022-03) DEKOW MUDE RAHOI
Purpose of carrying out the study is to ascertain international approaches of financial institutions in Kenya. The study has been explained with both the independent variable and dependents variables. A descriptive study was used as the method of investigation. In order to gather data, a questionnaire was dropped off and picked up at a later date. Regression analysis was utilized to examine the link between business integration and supply chain performance, whereas percentages and frequencies were employed for objective one and three. Tables were used to display the results. Financial performance of Kenyan companies from the analysis 98% of the respondents were for the opinion that Franchising as a Globalization strategy affect financial performance of Kenyan companies. While 2% of the respondents stated that Franchising as a Globalization strategy does not affect financial performance of Kenyan companies. indicates that 71% of respondent indicated that Mergers & acquisition as a Globalization strategy financial performance of Kenyan companies while 29% indicated that mergers & acquisition as a Globalization strategy does not
financial performance of Kenyan companies. From the analysis 79% accepted that FDI as a Globalization strategy financial performance of Kenyan companies while the remaining being the minority of 21% stated that FDI as a Globalization strategy does not affect financial performance of Kenyan companies. That 88% of the respondents agreed that brand effects as a globalization strategy financial performance of Kenyan companies whereas 12% of the respondents disagreed. The study recommends that Bidco Africa should foster innovation as this will enhance their profitability. The study recommends that Bidco Africa should formulate a clear rewards system, bonus structures, and other fringe benefits that can help improve productivity within the firm. The research recommends that the bank should foster their training programmers across all employees’ aspects to ensure a positive impact on their profitability. The study also recommends that the bank should review the operational costs associated with market segmentation and product delivery to ensure the banks absorb minimal costs.
EFFECT OF INVENTORY MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE OF PRIVATE FIRMS; CASE STUDY OF MILLY GLASS LIMITED
(management university of africa, 2024-01) ALI ABDI SHEIKH
The study will be focused to determine factors influencing inventory control operations in meat processing firms in Kenya with a case study of Milly Glass Limited. Inventory control operations
entails the methods that companies use to organize, store, and replace inventory, to keep an adequate supply of goods at the same time minimizing cost. The objectives of the study were; to
find out how product development affect inventory control operation, to establish the extent at which lead time affects inventory control operation, to determine how technology affects
inventory control operation and then to assess the effects of inventory shrinkage inventory control operation at Milly Glass Limited. The study will adopt a descriptive design where a quantitative research method will be used to ensure establishment of correlations and cause effect relationship that is important in viability of the constructs. The target population of the study will be 180 employees of Milly Glass Limited where a sample of 54 respondents will be obtained. The data collections instrument for the study will be questionnaire to acquire the data from the respondents. The study will be piloted to ensure the validity and reliability of the research instrument for a credible study. The data obtained will be analyzed using SPSS and then presented on tables and figures for interpretation.
THE INFLUENCE OF SUPPLY CHAIN OPTIMIZATION ON SERVICE DELIVERY IN SELECTED HUMANITARIAN ORGANIZATIONS IN KENYA. A CASE STUDY OF REDCROSS
(management university of africa, 2024-01) YUSSUF MOHAMED SHOBAI
Global demand for humanitarian aid has reached unprecedented levels and increases alarmingly every year. This increase can be attributed to a variety of factors, including climate change,
conflict, and human activities. Kenya's most affected people are those living in arid and semiarid regions, which make up about 80% of the country and an estimated 30% of the population.
Floods and droughts severely impact the region, mainly due to inadequate land cover and lack of infrastructure due to years of marginalization. Humanitarian organizations play an important
role in providing essential services to this group of people. Humanitarian organizations face the challenge of responding effectively to people's problems with limited resources. The purpose
of this research study was to investigate the impact of supply chain optimization on service delivery in selected humanitarian organizations in Kenya. The purpose of this study was to
investigate the impact of inventory management, strategic sourcing, technology, and transportation and distribution on service delivery in selected humanitarian organizations in Kenya. A descriptive research design was selected for this study. The study population consists of his 160 Red Cross employees. A sample of 64 people was selected using a stratified random sampling method. Data collection tools include a questionnaire, and data are presented using graphs and tables to enhance interpretation and analysis.
INFLUENCE OF STRATEGIC PROCUMENT ON THE ORGANIZATION PERFORMANCE OF PUBLIC PARASTAL IN KENYA. A CASE STUDY OF KENGEN
(management university of africa, 2022-12) SHUEB ALIMAOW
Strategic procurement is the process of making sure that actions are aligned and consistent. This sets the long-term goals and overall strategy that help the procurement function do its job. The
objective of this research will be to find out how strategic procurement affects the performance of parastal organizations in Kenya. A case study of KenGen. The aim of the study was to find out
how organizational performance is affected by strategic sourcing, supplier relationship management and procurement information systems. A descriptive research design was used for the study. A stratified random sampling was used to choose 50 staff members from a group of 100 at KenGen. Questionnaires were used to get the information. The Statistical Package for Social Studies (SPSS) version 24 was used to analyze the data for the study. Tables and figures were used to illustrate the findings and results.
INTEGRATING SUSTAINABILITY IN SUPPLY CHAIN. (A CASE STUDY OF NAIVAS SUPERMARKET).
(management university of africa, 2022-10) AMINA NOOR GURE
This study is aimed at establishing strategies and tools being applied in Naivas supermarket for sustainable supply chains in Kenya. The study is intended to achieve the mentioned goals.
First to demonstrate level to which Naivas supermarkets in Kenya adopted sustainable supply chain strategies and tools to integrate sustainability in its supply chain. Second is to is to illustrate the link that corelates sustainability in supply chain and strategies adopted to integrate sustainability among Naivas supermarkets in Kenya. Third to determine if Naivas supermarket has successfully or unsuccessfully integrated sustainability in its supply chain. Using a cross-sectional descriptive research sketch, an observation was done number of 43 Naivas supermarket branches across the country in Kenya. Quantitative results were collected by using questionnaires from supply chain officers or their equivalents, the employees and the people living around their premises. It was examined by utilizing statistical package for the social science (SPSS). However, percentages and frequencies were employed to scan the degree to which Naivas supermarket adopted sustainable supply chain strategies to integrate sustainability. In addition to that, regression played a major governing the relationship between sustainability in supply chain and supply chain strategies adopted to determine if Naivas supermarket has successfully or unsuccessfully integrated sustainability in its supply chain. The findings indicate that to a larger extent, most of the supermarket branches in Kenya have embraced strategies for sustainable supply chains such as involving other firms to develop sustainable products that are eco-friendly. Although, the research came across limitations like short time frame as well as lengthy process of obtaining information.
FACTORS INFLUENCING SUCCESSFUL NEGOTIATIONS IN THE PROCUREMENT PROCESS. A CASE STUDY OF THE KENYA RED CROSS SOCIETY
(management university of africa, 2024-02) ABDULMALIK IBRAHIM SHEIKH
This study looks into the complicated parts of negotiating purchases at the Kenya Red Cross Society (KRCS). The study aims to investigate the factors that influence effective negotiations in the procurement process. This operation uses a mix of qualitative as well as quantitative methods, such as case studies, surveys, and data analysis, to find out about important factors in an efficient way. The study will involve approximately 30 participants from different levels of the procurement hierarchy within the Kenya Red Cross Society. Some of these factors are supplier relationship management, negotiation strategies, ethical concerns and a dedication to sustainability. The discoveries of this study revealed important information about how humanitarian organizations negotiate acquisitions, which can be used to improve their buying strategies. Recommendations majorly include ethical training programmers and continuous improvement plans. Organizations like the KRCS could enhance their procurement methods, improve their relationships with suppliers, and carry out their goal more effectively and efficiently by acknowledging and employing these factors.
FACTORS AFFECTING LOGISTICS MANAGEMENT IN MANUFACTURING COMPANIES IN RWANDA: A CASE STUDY OF KIGALI CEMENT COMPANY LIMITED.
(management university of africa, 2023-08) WINNIE ADHIAMBO AKACH
The review looked to lay out factors influencing coordinated operations of the executives in iv 36 assembling organizations in Rwanda; a contextual investigation of CIMERWA Plc. The specific areas of the review were data innovation progression, stock control, lead time, the board style and money on coordinated factors the executives in assembling organizations in Rwanda. The review will be important to the administration of CIMERWA Plc, and a variety of specialists. The review took on a clear examination plan. The objective populace for the review was 200 48
workers from which sample size of 60 respondents was selected. The instruments of information assortment were surveys. The survey involved both unassuming and shut-off questions. The gathered information was divided into subjective and quantitative segments techniques was presented by utilization of figures and numbers. It was discovered that 89% of the sampled population revealed that data innovation headway influenced operations the executives in assembling organizations in Rwanda while just 11% dissented, stock control by 96% while just 4% deviated, lead time by 93% while just 7% deviated, the board style by 85% while just 15% differ and fund by 91% while just 9% The administration ought to have their frameworks robotized. The administration ought to embrace data innovation to upgrade productivity, adequacy and straightforwardness. As to stock control the review suggests that merchant oversaw stock frameworks ought to be taken on to empower produces to decrease or avoid stock prompting better execution. Concerning lead time the review suggests that the association ought to set up compelling strategy systems, procedures, for example, EOQ and request and supply gauging in order to diminish lead time levels, it ought to likewise set task execution measures to be seen to be noticed to guarantee that lead time is negligibly tame. As to the board style the review suggests the administration ought to guarantee that all individuals inside the association are resolved to changes initiated inside the acquirement capability. With respect to back the review prescribes to help the obtainment division by distributing more assets. It is additionally suggested that satisfactory asset be apportioned and the asset as often as possible audited to fit with the changing climate to make the acquisition execution more compelling and productive.
FACTORS AFFECTING THE MARKETING OF DAIRY PRODUCTS: A CASE STUDY OF SPIN KNIT DAIRY LIMITED
(management university of africa, 2022-11) KENNETH WILFRED KATHURIMA MBAYA
The purpose of this study was to determine factors affecting the marketing of dairy products concerning Spin Knit Dairy Limited. This study was guided by objectives which were to determine the effects of quality, government policy, storage capacity, and market structure on marketing. This research brings out the comparison of another research studies done on this topic. The research independent variables show the gaps that exist between the past studies and the room that requires further study. The critical review of the research indicates the major concept behind the determinants of the independent variable. The target population size of 120 employees was targeted from which a sample size of 60 was chosen. The research adopted a descriptive research design, and the data was collected mainly from primary sources namely interview schedules and administering questionnaires. The research used open-ended and closed-ended questions in carrying out the research. A stratified random sampling technique was used as it gave an equal chance for each element to be chosen. A stratified technique was chosen due to the heterogeneous nature of the elements of the sample size. The data analysis procedure applied a qualitative and quantitative technique that involved descriptive statistical methods namely percentages and frequencies. In the findings, it was noted that storage capacity that is required in facilitating the marketing of material, and staff training developed by marketers gives an upper hand to be awarded the materials. Market structure minimizes the cost of maintenance and repair of products. Government policy provides the guidelines to be followed in the industry. Future researchers should research the wider applicability of achieving excellence principles on the make-up and management of market activities.
CHALLENGES FACING MANAGEMENT OF PENSION SCHEMES IN STATE CORPORATIONS IN KENYA: A CASE STUDY OF THE KENYA PORTS AUTHORITY PENSION SCHEME.
(management university of africa, 2024-01) MAGETO CAROLYNE.
A pension scheme serves as a tax-efficient retirement savings plan, offering individuals the opportunity to save during their working years and receive income upon retirement. Unfortunately, issues of misappropriation and mismanagement have been observed in various pension schemes, including the Kenya Ports Authority Pension Scheme. This research focuses on exploring the challenges encountered in the management of pension schemes, specifically delving into the Kenya Ports Authority Pension Scheme and its workforce of twenty employees. The research employs a survey method to scrutinize aspects such as management structures, investment decisions, adherence to government policies, and responses to economic volatility, all crucial for the effective operation of the pension scheme. Both qualitative and quantitative data was gathered using questionnaires, interview schedules, and document analysis. The outcomes and recommendations derived from this study aim to contribute significantly to the enhancement of management structures and the formulation of well-informed decisions. Additionally, the research seeks
to understand the challenges faced by formal pension schemes, like the Kenya Ports Authority Pension Scheme, in adapting to the socio-economic characteristics of informal workers. It also aims to evaluate the financial sustainability of social security schemes in Kenya, with a specific focus on the hurdles encountered by pension systems. Furthermore, the study explores the potential for pension schemes to facilitate access to affordable housing, highlighting the Kenya Ports Authority Pension Scheme's pioneering role in this domain. Legal cases and regulatory notifications related to pension scheme management, including those involving the Kenya Ports Authority Pension Scheme, will also be examined as part of the research.
THE IMPACT OF STRATEGIC HUMAN RESOURCE MANAGEMENT PRACTICES ON PERFORMANCE OF PUBLIC SERVANTS IN COUNTY GOVERNMENTS A CASE STUDY OF MACHAKOS COUNTY
(management university of africa, 2024-04) ANNASTASIA MGHOI
The main objective of this investigation was to examine the impact of strategic human resource management practices on performance of public servants in county governments, a case study
of Machakos County. Specific objectives include; To examine the impact of strategic career development opportunities on performance of public servants in county governments, to
determine the impact of strategic employee training on performance of public servants in county governments and to examine the impact of strategic employee compensation on performance of public servants in county governments. The study used descriptive research design. The target population for this study was all human resource personnel in Machakos county government. The research employed census technique to select the sample for the study. A questionnaire was used in this study to get information from the participants. To make data analysis easier, the SPSS Version 26.0 tool was be employed. Descriptive statistics including averages, standard deviations, frequencies, and percentages were used in the data analysis. The data was shown via tables and conversations. The study comes to the conclusion that a career skill development, Employee Training and Employee Compensation are a significant factor influencing how well county government employees perform as public employees. A recommendation is made for the need of the u county governments to establish and formulate fair programs for developing skills and to encourage staff participation in conferences, seminars, and workshops. Researcher suggests that Machakos County make an efficient financial strategy and budget to be able to provide sufficient pay packages. The study suggested that the training term be extended in order to maximize the effects of instruction on public servant performance. The report suggests conducting more research on Organizational structure's impact on public employees' performance in Machakos County.
INFLUENCE OF URBANIZATION ON THE SOCIAL WELLBEING OF MAASAI COMMUNITY: A CASE STUDY OF KITENGELA MUNICIPALITY, KAJIADO COUNTY
(management university of africa, 2024-11) DAVID AKILIMALI CHIPINDE
Urbanization is a global phenomenon with far-reaching implications for communities worldwide. In the case of the Maasai community in Kitengela Municipality, Kajiado County, Kenya, urbanization presents a complex challenge. As Nairobi expands, changes in land use, population growth, governance, and socioeconomics affect the traditional pastoralist lifestyle of the Maasai.
The purpose of the study was to assess the effects of urbanization on the social well-being of the Maasai community in Kitengela Municipality, Kajiado County. The study examined four specific objectives: to determine the effects of changing land use, changing tenure systems, population growth, and cultural practices on the social well-being of the Maasai community. The study was
anchored on the Ecological Modernization Theory, which provides a framework for understanding how societies balance economic development with environmental and social sustainability. The
study employed a descriptive research methodology with a target population of 234,000 persons. response rate. Data was collected using questionnaires and analyzed using SPSS. The major
findings revealed that 94% of respondents reported significant changes in traditional land use patterns, 86% noted increased individual land ownership, 87% indicated increased in-migration,
and 88% reported declining traditional language fluency. Correlation analysis revealed strong positive relationships between all variables and social well-being (r = 0.65, p = 0.001), while regression analysis showed that all independent variables significantly predicted social well-being (p < 0.05), with the model explaining 72.6% of the variance (R² = 0.726). Based on these findings, the study concluded that changing land use patterns have significantly altered traditional pastoralist practices, increased individual land ownership has transformed communal land management systems, population growth has intensified pressure on available resources, and cultural practices are experiencing substantial transformation due to urbanization. The study recommends establishing participatory land use planning processes, developing policies that protect both individual and communal land rights, implementing sustainable infrastructure development to support population growth, and creating cultural preservation protocols that integrate traditional practices with modern urban life.
CORRELATION BETWEEN DEPRESSION LEVEL AND THE USE OF SOCIAL MEDIA AMONG UNIVERSITY STUDENTS IN KISII COUNTY, KENYA A CASE STUDY OF KISII UNIVERSITY
(management university of africa, 2023-11) EMILY MORAA NYAMWEYA
This study's primary goal was to examine the correlation between depression level and the use of social media among university students in Kisii County, Kenya. A case study of Kisii University.
The specific objectives of the study, to find out the correlation between forms of social media use and level of depression among university students in Kisii County, to examine the correlation
between frequency of social media use and level of depression among university students in Kisii County and to investigate the correlation between functions of social media use and level of
depression among university students in Kisii County. For this study, a descriptive research approach was adopted. 14,000 students enrolled in courses at Kisii University's main campus located in Kisii County were the focus of this investigation. The number of samples was determined by taking 10 per cent out of which 100 respondents were obtained. The tools for gathering data were questionnaires. Prior to the inquiry, a trial investigation was conducted to test the survey's accuracy. Quantitative statistics was classified and statistical descriptions, such as tables with frequencies and percentages, were used to better explain the information, while qualitative statistics was scrutinized to determine the responses from respondents that are relevant to the research topic. The data was analyzed using the SPSS to produce the tables and figures. The investigation found a connection between the use of social media platforms, frequency of social
media uses as well as functions of social media use and depression levels. The outcomes of this investigation recommend that college students should track how long they use on the internet and
media and on their own project. The study suggests that students should seek out amusement outside of social media, create offline academic groups, and communicate one-on-one with them
friends. Finally, the researcher recommends more study to assess the connection between using social media and difficulties related to mental diseases other than depression.
A STUDY TO DETERMINE THE IMPACT OF EMPLOYEE RELATIONS ON ORGANIZATIONAL PRODUCTIVITY IN PRIVATE SECTOR IN KENYA A CASE STUDY OF I &M BANK, HEAD OFFICE KENYA.
(management university of africa, 2021-09) EUCABETH KAGENDO
This research dealt with the most pressing issues facing most organizations today in the need to raise employee performance and organizational productivity. I&M Bank were selected because
the employees were not so much interested with the organization productivity neither did the employees do anything that would have helped in increasing the organization profits. There is a
widespread belief that productivity improvements can only be achieved through a fundamental reform in the area of employee relations. Therefore, it's worthwhile to study the Problem of the
impact of employee relations on organizational productivity in a broader sense. This mainly deals with the impact of employee relations on organization productivity by Identifying and understanding the relationship between the independent variables of key indicators of organizational productivity. Responses gathered from the staff were analyzed to bring out findings, conclusions and recommendations for this study. In relation to this study, the descriptive design research was chosen as the appropriate one. Data was gathered from both primary and secondary sources of information. Data was collected by use of questionnaires and reliability of research instruments was tested using test-retest technique and validated by experts in the academic research. Stratified random sampling and simple random sampling was used to collect the sample size of 28 respondents. The data was analyzed and collected by descriptive statistics; simple frequencies and percentages. From the research findings it was concluded that there is a strong positive relationship between the independent and dependent variable which indicate a greater impact from employee relations towards the overall productivity. The most valuable recommendation given is to treat employees with great care.