Browsing by Author "FRIDAH RUDIAH NJUGUNA"

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    INFLUENCE OF WAREHOUSE MANAGEMENT PRACTICES ON OPERATIONAL EFFICIENCY: A CASE STUDY OF FARGO COURIER LIMITED
    (Management University of Africa, 2025-06) FRIDAH RUDIAH NJUGUNA
    The general objective of this study was to examine the influence of warehouse management practices on operational efficiency: A case study of Fargo Courier Limited. Specific Objectives included; To assess the effect of strategic supplier partnerships on operational efficiency at Fargo Courier Limited, to examine the influence of warehouse layout on operational efficiency at Fargo Courier Limited, to evaluate the impact of the inventory management system on operational efficiency at Fargo Courier Limited and to determine the effect of technology adoption on operational efficiency at Fargo Courier Limited. A descriptive survey was used for the study design. This research's primary target group was employees of Fargo Courier Limited. Thus, 93 employees of Fargo Courier Limited were targeted. The research employed a census to select the suitable sample size since the study population is fairly small. To acquire primary data, a questionnaire with structure was implemented as a collection information strategy. Pilot research was carried out to test the survey questions beforehand. This research project used a quantitative data analysis approach, including consistency checks, data cleaning, and descriptive statistics to examine structured questionnaires and data obtained. The study found that Strategic supplier partnerships enhance operational efficiency by streamlining processes and reducing costs. These partnerships are reinforced by well-defined contracts, ensuring seamless service and responsiveness to shifting demands. Warehouse layout design, including sufficient storage space, efficient personnel and equipment movement, and strategically placed storage racks, also contribute to operational efficiency. The inventory management system at Fargo Courier Limited improves stock levels, decision-making, and inventory control practices, reducing operational inefficiencies. Technological adoption, such as real-time tracking tools and robotics, enhances warehouse performance and efficiency, enhancing order fulfillment and minimizing downtimes. These factors directly impact Fargo Courier Limited's operational effectiveness. The study recommends that Fargo Courier Limited strengthen its operational efficiency through strategic supplier partnerships, restructure warehouses, and improve workflow efficiency. It suggests evaluating workflows, adjusting aisle widths and storage arrangements, and implementing ergonomic storage systems for efficient order fulfillment. The study also suggests incorporating sophisticated systems for managing inventories, including robotics, AI systems, and IoT devices, to improve real-time tracking and forecasting accuracy. Regular staff training and regular audits are also recommended. The use of modern technologies, such as automation, can enhance speed, precision, and real-time data retrieval. The study also suggests conducting a single case comparative study on various courier or logistics companies to gain insights into optimal industry practices and standards. The study also highlights the impact of automation and digital shifts on employee roles, customer perceptions, and environmental sustainability.