Browsing by Author "Samuel Kenneth Ong’ale"

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    IMPACT OF LEADERSHIP PRACTICES ON THE PERFORMANCE OF PHARMACEUTICAL DISTRIBUTORS IN KENYA: A CROSS SECTIONAL SURVEY
    (Management University of Africa, 2021-10) Samuel Kenneth Ong’ale; Dr. Paul Machoka; Dr. Shadrack Jirma
    Performance of a typical organization is dependent on a variety of factors, among them, leadership practices. Competition is an inevitable occurrence in any industry; therefore firms must conform to the dynamics in the business landscapes so as to remain competitive and relevant. This research, a cross-sectional survey, sought to establish the impact of leadership practices and service innovation on the performance of organizations. The target population for the study was pharmaceutical distributors in Kenya that are registered by the Pharmacy and Poisons Board (PPB), a government body that regulates the practice of pharmacy in Kenya. The sample size for the study was 190 pharmaceutical distributors. This research categorized the distributors according to the number of products they distribute as small (19 or less products), medium (between 20 and 49 products and large (50 or more products). The respondents in the study were two strategic individuals that included, either a chief executive officer, a general manager, a managing director or head of department. The method of sampling was stratified random sampling. Data was collected using a closed-ended questionnaire. All COVID – 19 containment protocols as stipulated by the Ministry of Health (MOH) -Kenya and WHO (World Health Organization) were strictly observed during piloting and actual data collection. The data was analyzed using SPSS version 24 software and inferential statistics were computed. The outcomes of data analysis were presented in a manner that depicted the direction and magnitude of associations between variables in the study. The study established a positive and a significant relationship between leadership practices and performance of pharmaceutical distributors in Kenya. The recommendations from the research findings will be used to inform pharmacy distributorship management, policy in Key Words: Leadership Practices, Performance, Pharmaceutical Distributors.