FACTORS INFLUENCING THE PERFORMANCE OF COMMUNITY HEALTH WORKERS IN MANDERA EAST CONSTITUENCY

Abstract

One reason healthcare delivery is becoming more difficult, particularly in low-income countries, is a lack of trained medical professionals, according to a World Health Organization report from 2006. It was more economical to use CHWs to treat low-income Kenyans. The implementation of CHW in Kenya has prompted inquiries about the program's efficacy and viability in the long run. There is a lack of scientific evidence on important matters, such CHW performance, and the disease burden keeps rising, despite CHWs' great ability. On the other hand, some people question the efficacy of CHWs as change agents and the feasibility of launching and maintaining large-scale CHW initiatives. Factors affecting Mandera East CHW performance were the focus of this study. This descriptive study looked at the results of training and supervision, rewards, and other motivational tactics on community health workers in the Mandera East constituency. It also looked at the impacts of community participation and support. We gathered information using both quantitative and qualitative techniques. Using systematic sampling, we were able to locate respondents. Quantitative data was provided by one hundred community health specialists, while qualitative data was provided by CHMT, customers, and extension workers (CHEWs). Data was presented in tables, and inferential statistics were computed using regression and correlation. The impact of training on the performance of community health workers was the subject of this section of the questionnaire. According to the results, training improved the services provided by community health workers by 80% of the people surveyed. The results showed that 65% of those who took the survey believed that financial incentives would encourage more home visits from community health workers. Increasing incentives will encourage more individuals to seek medical treatment from community health practitioners, according to 60% of respondents. Community involvement and community health worker performance were examined in this part. The data showed that 75% of respondents said community health professionals visit families sometimes and 20% said they usually do. Additionally, 80% of respondents said community health professionals sometimes give health education, while 10% said they usually do. This section examines how workload affects community health professionals.