THE EFFECT OF PERFORMANCE APPRAISAL PRACTICES ON EMPLOYEE’S PERFORMANCE: A CASE OF KENYA PORTS OF AUTHORITY, NAIROBI COUNTY

Abstract

The purpose of this study was to examine the results of the performance appraisal of the performance of Kenyan Port Authority staff in Nairobi County. The concept that led to this study was a goal-oriented theory and a constructive teaching theory. The primary purpose of the study was to obtain goal setting, training and operational feedback on staff performance. The review of the theoretical structure was carried out in accordance with the research differences and the conceptual framework was developed in accordance with the research objectives. The targets were employees of the Kenya Ports Authority and that is why the data was collected from KPA employees according to the study's findings. The study took a descriptive research design. A descriptive investigation was about finding out what, where and how things happened. The main sources of data to be used were queries. Research experiments are conducted to ensure the legitimacy and reliability of the equipment. The data collected was analyzed, summarized and recorded using the SPSS software 25. Descriptive statistics included the use of general tables, scoring charts, charts and percentages while statistical calculations involved the use of multiple retrospective analyzes. a fall. The results of the study revealed that performance management systems had a positive impact on the performance of the Kenya Ports Authority staff. These results are supported by the frequency of respondents' responses given in the form of percentages and scores. Research has shown that goal setting is important for the overall performance appraisal process. The researcher was able to conclude that the problem with the test company system was in the application rather than the method used. As a result, because the purpose of the research does not recommend a completely new format but to improve the relationship between the current method and its objectives, the researcher's conclusions are summarized in the sentence. Good implementation of the company’s evaluation system is needed to be able to align with the purpose of the company’s comprehensive training plan to provide a comprehensive training program that evaluates conclusions and highlights the importance of showing that subordinates are not involved in setting goals. and objectives.