IJMLS Volume II Issue 3
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Item LEADERSHIP STYLE AND PERFORMANCE OF CHARTERED UNIVERSITIES IN KENYA(management university of africa, 2020-11) Robin Mariita Aondo; Dr. Washinton Okeyo; Dr. Thomas NguiItem ORGANIZATIONAL INNOVATIVENESS AND FIRM PERFORMANCE OF SMALLAND MEDIUM CAR BURSARS (SMES) IN KENYA: A CASE STUDY OF EUREKA MOTORS(management university of africa, 2020-11) Peter Paul KithaeThe role of small and medium enterprises (SMEs) in economic development and employment creation has occupied most of the discussions among government, policy makers, academicians, researchers, scholars and economists globally. This study investigated the effect of innovative processes that Kenyan SMEs employ on their firm performance. The study's objectives were to find out how product innovation affects performance of medium enterprises in Kenya, to assess the extent to which process innovation affect performance of medium enterprises in Kenya and to investigate how market innovation affect performance of medium enterprises in Kenya. Findings from the study are expected to aid the government in formulating good policies to assist the SME sector, assist practicing entrepreneurs to perfect their business operations and enable academicians and researchers to find new knowledge to rely on while conducting further research on the SME sector. The study adopted cross sectional design which seek to establish the relationship between innovative processes and firm performance over the five years' period (2013 to 2018) and collected primary data using self-administered questionnaires. From the findings, the study realized that the firm is a sole proprietorship formed over ten years ago and that its Profits have not been stable. It has not been using product nor process innovations due to their costs and technical expertise involve and hence these have had no effect on the firm's performance. However, market innovation which is the only organizational innovativeness used by the firm had positively enhanced the firm's performance according to the study. The study therefore concluded that the firm has not been doing well due to its inability to implementing all the three innovative processes. Among the study recommendations is that the firm need to start doing product innovations; and subcontract for parts not implementable immediately as their effects are very beneficial to firm performance; and should do away with process innovation as it is risky and very expensive to the firm.Item STRATEGY IMPLEMENTATION AND PERFORMANCE OF ENERGY SECTOR INSTITUTIONS IN KENYA(management university of africa, 2020-11) John Odhiambo Mudany; Dr. Nicholas K. Letting, PhD; Prof. Wainaina Gituro PhD,The business environment is characterized by turbulence, unpredictability, and ever-changing circumstances. This compels organizations to revisit their strategic planning in order to adjust to the dynamic and complex environment that is ever changing. Strategy implementation is a highly complex and interactive process and the success in strategy implementation depends crucially on the human or people side of project management, and less on organization and systems related factors. Most organizations do not report good performance outcomes because the organizations and their managers forget the vital role of strategy implementation. Strategy implementation is a connecting loop between formulation and control. Implementing str150ategies require the identification of the gap in skills and figure out how to bring those skills into the organization. The concept and practice of implementing strategies have been embraced worldwide and across various sectors because of its perceived contribution to organizational effectiveness and improvement in performance by organizations. The process of implementing strategy involves aligning key organizational functions or factors with the chosen strategy. The objective of the paper was to establish the relationship between strategy implementation and organizational performance. the study was anchored on Resource based view theory. The population consisted of 68 institutions under the energy sector. The paper employed census method by including all the 68 institutions in the study. Data was collected by use of questionnaires. The paper employed both qualitative and quantitative techniques. Quantitative data was analyzed using Statistical Package for Social Sciences (SPSS version 22). The study used both inferential and descriptive statistics. This paper found that the relationship between strategy implementation and performance is statistically significant. The paper recommends that future studies could be done on other sectors other than energy and compare the similarities and differences that will be established in these sectors. The paper also recommends future studies should consider introducing different study variables in establishing the relationship between strategy implementation and performance.Item ASSESSING THE ROLE OF MANAGERS IN IMPLEMENTING TECHNOLOGICAL CHANGE IN PUBLIC TRAINING INSTITUTIONS: A CASE STUDY OF THE KENYA SCHOOL OF GOVERNMENT, BARINGO CAMPUS(management university of africa, 2020-11) Eddah Chepkurui Cheruiyot; Isabella SileThis study aimed to assess the role of managers in implementing technological change in an organization at the Kenya School of Government. The study was motivated by the concern of slow and abnormal resistance witnessed with emerging technological changes aimed at transforming the performance of an organization. Institutions of learning are knowledge management centered and therefore, utilization of recent technologies to stem up performance such as efficiency, employee performance, corporate relationships and internal knowledge management mechanisms is integral. The limited ease of managerial support, ineffective communication, inadequate training, stalled stakeholder input or involvement has been zeroed in as areas of concern in change management in particular with government institutions. Therefore, this study was poised to examine the effect of environment in implementing technological change at the Kenya School of Government and establish the effect of communication in implementing technological change at the Kenya School of Government. Also, the study endeavored to find out the effect of managerial resistance in implementing technological change at the Kenya School of Government. Finally, the study sought to assess the extent to which training contributes to implementing technological change at the Kenya School of Government. Resource Based Theory, Lewin's Three-Step Change Theory, The Dynamic Capability Theory, Knowledge-Based Theory, and Managerial Hegemony Theory guided this study. The study adopted a descriptive research design in undertaking this study. The study was conducted at the Kenya School of Government covering 178 employees who are staffers at the institution. Through, simple random sampling technique, the study sampled 50% of the target population to inform and respond to the questionnaire which is the main research instrument for data collection. The study utilized a descriptive statistic design to analyze on data collected from the field. Presentation of results was in form of graphs, charts and tabulated tables with respective interpretations and discussions provided. The study found out that there is an effect of environment, communication, managerial resistance, and training on the implementation of technological changes of institutions. The study is important to the departments, Agencies, County and National Governments in Kenya, the Council and management of the Kenya School of Government, staffers and technological service providers, academicians and researchers with interest in change management, leadership and general management of public.Item LEADERSHIP STYLES AND PERFORMANCE OF PREMIER LEAGUE FOOTBALL CLUBS IN KENYA(management university of africa, 2020-11) Ronald Namai; Washington OkeyoThe challenges of coping with the current uncertainties in sports management has put many football clubs and on the edge. To survive depends on the leadership provided by the managers and football administrators who have the mandate and expected to drive and achieve organizational objectives as well as motivate staff in order to achieve desired results. The objective of this study was to establish the relationship between leadership styles and performance of Kenyan Premier League football clubs. This study will thus make special contribution to the existing knowledge, address and provide the background information to research organizations and individual researchers who will use it as basis for conducting research in the same area. The study adopted institutional theory, theory of planned behavior and goal setting theory. The research design adopted was a descriptive research design that is cross sectional in nature. The study target population was 66 comprising staff of Football Kenya Federation; Coaches of Kenyan Premier League clubs, CEOs of Kenyan Premier League clubs as well as team captains (players) of the clubs. During data collection, a total of 54 respondents were sampled, among them 9 staff at Football Kenya Federation, 17 coaches of Kenyan Premier League clubs, 11 CEOs of clubs and 17 team captains. Questionnaires were used for data collection among the population. A pilot study was conducted to test the accuracy of the instruments to ensure that the data was reliable and valid. The data was later analyzed by use of SPSS and inferential statistics and presented using tables and figures. Descriptive statistics including mean and standard deviation was adopted in the analysis. The data was first coded and organized into concepts from which generalization was made of the entire population. The relationship between the variables was determined using regression model of the Statistical Package for Social Sciences (SPSS) version 20. The research findings indicate that leadership style explains 45% of the performance of Kenyan Premier League clubs. According to the study findings, transformational leadership to a large extent impacted the performance of clubs more than any other style (mean of 4.3 out of 5). The study therefore concluded that leadership style is critical ingredient in the performance of premier league clubs in Kenya and primarily determines the success of teams.Item INFLUENCE OF SERVICESCAPE ON EMPLOYEE PERFORMANCE IN COMMERCIAL BANKS IN KENYA: THE MODERATING ROLE OF EMPLOYEE MOTIVATION: A SURVEY OF MOMBASA COUNTY(management university of africa, 2020-11) Gulam Hussein, A; Kanyanjua, DThe purpose of the study was to analyze the influence of services cape on employee performance in commercial banks in Kenya by conducting a survey in Mombasa County. The study adopted a correlational design. The target population of the study comprised of all individuals in employment with commercial banks based in Mombasa County. Random sampling was employed in constituting the sample since it enables inclusion of all the categories of commercial banks. A sample size consisting of 150 respondents was selected who were drawn from all the three bank tiers and from various departments of their respective bank including operations, customer service, relationship, cash, sales, credit, cards, treasury and trade finance department. The primary data was collected through a semi-structured questionnaire. To help in the determination of the relationship between services cape and employee performance, a regression model was used. The study found out that commercial banks largely put in place measures to ensure ambient working conditions, good spatial layout and adopted the use of signage to a large extent. The study concluded that there is a significant is expressed by variations in spatial layout, ambient conditions and signage. Further, the study also found out that employee motivation moderates the relationship between services cape and employee performance. The researcher recommends that managers of commercial banks should find mechanisms of improving the initiation and use of services cape dimensions. This is because banks are often the focus of the public and hence must provide a good services cape to attract them into banking, besides improving market share. The researcher also recommends that the commercial banks should understand the need to create an effective services cape elements such as ambient condition, space function, sign, symbols and artifacts.Item COMPANY POLICIES, EDUCATIONAL QUALIFICATION AND MOTIVATION OF WOMEN IN LEADERSHIP IN TELECOMMUNICATION INDUSTRY IN KENYA: A CASE STUDY OF SAFARICOM LIMITED, COAST REGION, TECHNICAL DIVISION(management university of africa, 2020-11) Duncan Mindo Wagana; Gladys N. Mabonga, MBAThe main purpose of this study was to examine the relationship between company policies, educational qualification and motivation of women in leadership positions in the telecommunication industry in Kenya using a case study of Safaricom Limited, coast region -technical division. The specific objectives of the study were: To evaluate the relationship between company policies and motivation of women in leadership positions in Telecommunication industry in Kenya; and to establish how educational qualifications relate with motivation of women in leadership positions in Telecommunication industry in Kenya. The study was anchored on Hierarchy of needs theory. A descriptive research design was adopted as individuals or other units were compared to each other. The target population of this study was comprised of 150 Safaricom coast region, Technical Division employees. Simple random sampling technique was used, and the sampling frame comprised of a list of 50 representatives of the total 150 staff who work in the division. A questionnaire was used to collect data which was analyzed using Microsoft Excel. In conclusion company policies are very key in motivating more women to take up leadership roles unlike education background. Organizations should consider exploring opportunities to improve on the existing policies by incorporating gender enhancement aspects.Item EFFECT OF KNOWLEDGE UTILIZATION ON ENTREPRENEURIAL FIRM PERFORMANCE: A CRITICALANALYSES OF MERGERS AND ACQUISITIONS AS ENABLERS OF ENTREPRENEURIAL FIRMS' COMPETITIVENESS(management university of africa, 2020-11) Peter Paul Kithae“Mergers and acquisitions are the key to an organization's strategic development of knowledge. The foregoing is a critical evaluation of the above statement using desk research to gather academic literature and current business examples on the topic. The paper critically evaluates the effect of knowledge utilization on entrepreneurial firm performance. It is organized under the subheadings of importance of entrepreneurial organizations, organization's strategic planning, Mergers and acquisitions as strategies for organizational competitiveness, Knowledge acquisition through mergers and acquisitions, knowledge utilization as a driving tool for competitive advantage, critical analysis and conclusions and recommendations. From the analyses, it is clear that Mergers and acquisition arrangements are used for Knowledge acquisition and utilization as well as for creating and securing of new markets. Reduction of cost pressures and utilization of economies of scale emerged as some of the other importance of mergers and acquisitions. The paper concludes that organizational knowledge is a strategic capability which if well managed would lead to “innovative products or processes, organizational profitability and competitiveness”; and recommends a balanced utilization of the knowledge systems' key resources (people, processes and technology) for effectivenessItem TRANSFORMATIONAL LEADERSHIP, ORGANIZATIONAL CULTURE, ORGANIZATIONAL TENURE AND PERFORMANCE OF TEACHERS IN PUBLIC SECONDARY SCHOOLS IN NORTHEASTERN KENYA(management university of africa, 2020-11) Cameline Muhindi ,; Dr. Thomas Ngu; Prof. Emmanuel AwuorItem SUSTAINABLE BUSINESS PRACTICES AND COMMUNITY WELLBEING(management university of africa, 2020-11) Peter Paul KithaeA leader has been defined as a person who is able to motivate, inspire, and win commitment from those he leads to work willingly towards achievement of organizational objectives. Consequently, a sustainable leader is someone who “inspires and supports action towards a better world.” In leading and inspiring those he leads, a sustainable leader adopts new ways of seeing, thinking and interacting that result in innovative and sustainable solutions.” This paper attempts a Critical analysis of the effect of sustainable business practices on community wellbeing. It uses desk research to gather academic literature and current business examples on the topic. By analyzing empirical literature on the topic, the study evaluates contributions of sustainable business practices in relation to climate change, social justice and economic prosperity and with special emphasis on the management of triple bottom line sustainability, corporate social responsibility and business ethics by organizations. It is organized under the headings: Business and sustainability challenges; contributions of sustainable business practices to corporate social responsibility and the management of triple bottom line sustainability as a panacea to enhancing community wellbeing. After analyses, the paper concludes that a sustainable leader is one who design innovative programmed necessary for dealing with Sustainable Business Practices for Climate Change, Social Justice and Economic Prosperity at all levels of the organization. Finally, the paper recommends that in order to achieve their goals, a business has to adopt sustainable business management practices through Cooperation, Collaboration, and Partnerships, popularly known as the Triple Bottom Line Sustainability model.Item FACTORS INFLUENCING PERFORMANCE OF THE UWEZO FUND ASSISTED YOUTH PROJECTS IN MIGORI COUNTY, KENY(management university of africa, 2020-11) Otieno A. GraceItem THE EFFECT OF WORK ETHICS ON PRODUCTIVITY LEVELAND FISCAL SUSTAINABILITY IN KENYA'S PUBLIC SECTOR WAGE BILL MANAGEMENT INSTITUTIONS(management university of africa, 2020-11) Owuor A. E; Nyambegera S; Wainaina GItem EFFECTS OF ORGANIZATIONAL LEADERSHIP ON HEALTH SYSTEM MANAGEMENT IN PRIVATE HOSPITALS: A CASE STUDY OF BRISTOL PARK HOSPITAL(management university of africa, 2020-11) Maggy Kathula; Lydia Muthili KimanziThe Kenyan constitution provides a legal framework for a widespread rights-based approach in healthcare service delivery, it provides that every person has the right to be provided with the highest achievable standard of health that include right to reproductive health, right to reasonable sanitation standards, right to safe and clean drinking water and adequate quality food. The government health policy 2012-2030 gives guidance for the achievement of the highest standard of health through provision of equitable, quality and affordable services at attainable standard for all Kenyans with inclusion of monitoring and evaluation that aligns county and national levels objectives. The procedure gives an institutional framework that specifies the new management and institutional arrangements required under the devolved system which is aligned to Kenyan vision 2030. The aim of the study was to examine the effects of organizational leadership on health system management in private hospitals using Bristol Park hospital as a case study. The study used descriptive research design. The study target population was 150 employees at Bristol Park hospital. The population was divided into three strata: senior level Mangers, Middle level Managers and nonmanagement staff. Simple random sampling technique was used to obtain sample size from the different strata. Data was collected using questionnaires. Descriptive data was analyzed using frequencies and percentages and presented through tables and figures. The findings revealed that staff competence, organization resources, organizational leadership and patient illness affect health system management utilization at Bristol Park hospital. Recommendations included: improvement of the management strategies at Bristol Park hospital, investment in human capital to improve staff competence through training for staff development, and senior management to provide adequate resources that are required in the organization. Suggestions for further research were that another study be carried out study on the factors affecting health system management in public hospitals to validate the finding of the current study.Item THE EFFECT OF WORK ETHICS ON PRODUCTIVITY LEVELAND FISCAL SUSTAINABILITY IN KENYA'S PUBLIC SECTOR WAGE BILL MANAGEMENT INSTITUTIONS(management university of africa, 2020-11) Owuor A. E.; Nyambegera S; Wainaina G:RUN (WKLFV FDQ EH UHIHUUHG WR DV WKH EHKDYLRXUDO ZRUNLQJ FRQGXFWV RI HPSOR\HHV DQG WKHLU SRVLWLYH PRUDO LQYROYHPHQW LQ GRLQJ D JRRG MRE WKURXJK KRQHVW\ FRPSDVVLRQ DQG OR\DOW\ LQ WKH FRXUVH RI HFRQRPLF GHYHORSPHQW 7KH REMHFWLYH RI WKH VWXG\ ZDV WR GHWHUPLQH WKH HIIHFW RI ZRUN HWKLFV RQ SURGXFWLYLW\ OHYHO DQG ¿VFDO VXVWDLQDELOLW\ DV ZHOO DV DVVHVV WKH FRQWULEXWLRQ WR UHVHDUFK JDSV WKDW KDYH IDLOHG WR KLJKOLJKW WKH HIIHFWV RI ZRUN HWKLFV RQ WKH FRQQHFWLRQ ZHHQ SURGXFWLYLW\ OHYHO DQG ¿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s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¿FXOW IRU SXEOLF VHFWRU ¿UPV WR LPSOHPHQW WKH PRVW FRQGXFLYH ZRUN HWKLFV UHVXOWLQJ LQ ORZHU SURGXFWLYLW\ KLJK WXUQRYHU UDWHV RI ZRUNHUV DQG ORVV RI IXQGV WKURXJK FRUUXSWLRQ DQG PLVPDQDJHPHQW WKHUHE\ PDNLQJ ¿VFDO VXVWDLQDELOLW\ DQ XQDFKLHYDEOH JRDO 7KH VWXG\ FRQFOXGHG WKDW VHUYLFH GHOLYHU\ SROLFLHV DUH QRW DOLJQHG WR SURGXFWLYLW\ DQG ¿VFDO VXVWDLQDELOLW\ LQHIIHFWLYH DQG SRRUO\ GHVLJQHG SROLFLHV FRQWULEXWH WR UHGXFHG ZRUN HWKLFV RUJDQL] DWLRQDO VWUXFWXUH DQG HPSOR\HH SHUIRUPDQFH OHDGLQJ WR ¿VFDO XQVXVWDLQDELOLW\ 7KH VWXG\ UHFRPPHQGHG SROLFLHV EH GHYHORSHG WKDW SURPRWH SURGXFWLYLW\ ZKLOVW XSKROGLQJ ¿VFDO VXVWDLQDELOLW\ OHDGHUV EH HTXLSSHG ZLWK WKH ULJKW VNLOOV WR JRYHUQ SXEOLF LQVWLWXWLRQV GLOLJHQWO\ GHYRLG RI ELDV DQG HPSOR\HHV EH HPSRZHUHG WR FRQWULEXWH WR ¿VFDO WUDQVIRUPDWLRQ EHVLGHV HPSKDVLV EHLQJ PDGH RQ SURGXFWLYLW\ FRPPXQLFDWLRQ FXVWRPHU VDWLVIDFWLRQ DQG HPSOR\HH OR\DOW\Item SURVEY OF UNDERGRADUATE STUDENTS PERCEPTION OF LEADERSHIP, GOVERNANCE AND INTEGRITY IN UNIVERSITIES IN KENYA(management university of africa, 2020-11) Jacklyne Okello AlariWhen the New Constitution was promulgated in 2010, the hope among Kenyans was that it would promote integrity, responsibility and accountability among State and public officers, and especially leaders at all levels. Despite the provisions of the Constitution on leadership, the number of questionable leaders seems to be on the rise. Kenya like many other African states is at a point the citizens are feeling the effects of unethical practices like, corruption at various levels, abuse of office, murder, theft and misuse of public resources among others. It seems as though the moral fabric of society is not only torn but rather nonexistent. At such times we are forced to ask retrogressively though, what is the values of our education system? Education is meant to be transformative in nature. Often, those who engage in unethical practices in society are not the least educated, or uneducated. They are people with the best education; no wonder they employ the best tactics in siphoning and finding sophisticated means to hide the vice. The paper was guided by the following research questions: What is the undergraduate student understanding of leadership, governance and integrity? Does the university leadership impart values in students by their way of operation? Does the student experience at university model them towards being ethical leaders, good governors and persons of integrity? The core mandate of universities is not only to teach, conduct research and community service but also to impart sound social and moral values on the students. It is paramount to note that developing young leaders is an investment for the future. Helping students develop as ethical leaders involves more than just helping them acquire skills. It is a process that involves helping them develop their leadership identity, practice the process of leadership, and advance their intellectual and skill development. Mixed research methods were used. A survey was conducted using digital questionnaire with both open ended and closed ended questions to collect data. Quantitative data collection and analysis was done using the digital google forms application while qualitative data analysis was summarized, themes generated and a narration developed that was integrated in the write up of the paper to enrich the quantitative findings. The findings indicate that majority of respondents have a good understanding of leadership, governance and integrity. Although the findings revealed that for a vast majority of respondents the university experience is modelling them to persons of integrity. A good number of respondents had concerns on leadership and integrity in the University. The researcher recommends that universities to consider anchoring and laying emphasis on key aspects of ethical leadership, good governance and integrity in the curriculum as they train students. They are to uphold and maintain best quality practices in their service delivery. This is because sustainable development is not only anchored on academic excellence but also on ethical values and the society's moral development.Item ORGANIZATIONAL POLITICS AND PERFORMANCE OF STATE DEPARTMENTS IN KENYA(management university of africa, 2020-11) Judith E. Bwonya; Prof. Martin Ogutu, PhD; Dr. Washington O. Okeyo, PhOrganizational politics has been one of the popular subjects in industrial or organizational psychology due to its impact on organizational outcomes such as job dissatisfaction, turnover intent, disloyalty and lowered perceived innovation, as well as lowered job performance. Organizational politics arise in any organization due to power, influence, and self-interest among the employees. There is no doubt that organizational politics is a common practice at the workplace in every organization. Due to the huge impact politics can have on decisions of all kinds and sizes, as well as organizational health and employee engagement, this paper focuses on the impact internal workplace politics has on individuals and organizations. Organizational politics is an elusive type of power relations in the workplace. It represents a unique domain of interpersonal relations, characterized by the active or passive engagement of people who engage in constant influence tactics and power struggles. These activities are frequently aimed at securing or maximizing personal interests or, alternatively, avoiding negative outcomes within the organization. Organizational politics can be beneficial for the employees and can be a threat to the carrier as well. For instance, most employees may want to avoid the rigorous structured chains of command that have been put in place by management for their own self benefits and rewards, undermining the repercussions in the long run. Organizational politics result in negligent behavior and obstructive organizational performance. The negligent behavior and negative job attitudes of employees are likely to cause damage to positive organizational outcomes. Therefore, it is important to understand and evaluate the perceptions regarding organizational politics by studying its relationship with organizational performance. This paper reinforces that the management needs to understand the employee's perception about the organizational politics prevailing in their organizations and to therefore adopt strategies that would minimize the perception on organizational politics and enhance employee performance. This paper revealed that internal politics had both positive and negative influence on an organization's performance. The paper recommends future studies should consider introducing different variables and parameters to check on the relationship between organizational politics and performance.Item ROLE OF UNIVERSITIES IN ACHIEVEMENT OF SUSTAINABLE DEVELOPMENT GOALS - A REVIEW OF LITERATURE(management university of africa, 2020-11) DR. THOMAS K. NGUISustainable Development is a process of change in which the exploitation of resources, the direction of investments, the orientation of technological development; and institutional change are all in harmony and enhance both current and future potential to meet human needs and aspirations. This paper presents a review of the literature on role of universities in achievement of sustainable development goals. It specifically highlights how the Universities can contribute to achievement of the sustainable development goals. Finally, the paper gives recommendations on what universities should do in order to effectively contribute to the achievement of sustainable development goals.Item TECHNOLOGICAL CAPABILITY AND SUSTAINABILITY OF WATER COMPANIES IN KENYA(management university of africa, 2020-11) Patrick J. Owuori; Dr. Michael Ngala, Ph.D, Lecturer; Dr. Simon Obwatho, Ph.D, Lecturer,Item UNIVERSAL HEALTH CARE ON HEALTH AND WELFARE OF RESIDENTS OF MAKUENI COUNTY: A CASE STUDY OF MBOONI SUB COUNTY HOSPITAL, MAKUENI COUNTY(management university of africa, 2020-11) Lydia Muthili KimanziKenya implemented UHC as part of its key priority agendas with aspiration to have it achieved across the nation by 2022. This influenced the establishment of Makueni Care that is a vital health financing program that allows registered households to access free services at public hospitals. The purpose of this study was to assess the effects of Universal Health Care on health and welfare of residents in Makueni County, using Mobeni Sub County Hospital as a case study. The study was to determine whether implementation of Universal Health Care (UHC) had any effect on the health and welfare of residents of Makueni County. The literature review covered both local and international research on the topic. Critical analysis was done on the similarities and differences in the approaches used in local and international research related to the study. The study used descriptive research design. The target population was all the residents of Makueni County. The study limited itself to 416 patients of Makueni County who visited who Mobeni Sub County Hospital between January to April 2018. Stratified random sampling was used to select the participants for the study. Strata were divided into, Inpatients and outpatients. From each stratum 30% of participants were selected using simple random sampling technique. A total of one hundred and twenty-four (124) patients participated in the study. A questionnaire on effects of UHC on health and welfare was developed by the researcher for the study. Pilot study was done to ensure validity and reliability of the research instrument. Simple Linear regression was used to analyze effects of UHC on health and welfare of Makueni residents. Descriptive data was analyzed using frequencies and percentages and presented through tables and figures. The research established that the achievement of UHC in Mobeni sub-county had played a significant role in enhancing the economy of the region by ensuring that the residents are able to set aside funds to cater for their needs. It has also alleviated poverty and contributed to the sustainable development of the region. Additionally, the implementation of UHC was vital in enhancing job opportunities since it attracted individuals with the needed skills. The UHC programmer played a fundamental role in alleviating the suffering of the people of Mobeni sub-county. The study concluded that Universal Health Care ultimately guarantees financial protection by providing a shield against the catastrophic and impoverishing consequences of out-of-pocket expenditure. The research recommendations of the study were that the programmed needed to involve local communities as a means of achieving true accountability and ensure real access to information. It is recommended that the money allocated to the health sector and how it is spent should be accounted for to the communities. It was also recommended that the capital expenditure should be focused on enhancing the quality of healthcare by building new facilities or purchasing equipment to care for more people in the future. It is also recommended that the system should primarily invest in and direct resources towards building the capacities of the public health sector, not in creating opportunities to generate private profits. Since this was a case study, another study should be conducted for all the hospitals of Makueni County. International Journal of Management and Leadership Studies LLL 1Item UNIVERSAL HEALTH CARE ON HEALTH AND WELFARE OF RESIDENTS OF MAKUENI COUNTY: A CASE STUDY OF MBOONI SUB COUNTY HOSPITAL, MAKUENI COUNTY(management university of africa, 2020-11) Lydia Muthili KimanziKenya implemented UHC as part of its key priority agendas with aspiration to have it achieved across the nation by 2022. This influenced the establishment of Makueni Care that is a vital health financing program that allows registered households to access free services at public hospitals. The purpose of this study was to assess the effects of Universal Health Care on health and welfare of residents in Makueni County, using Mobeni Sub County Hospital as a case study. The study was to determine whether implementation of Universal Health Care (UHC) had any effect on the health and welfare of residents of Makueni County. The literature review covered both local and international research on the topic. Critical analysis was done on the similarities and differences in the approaches used in local and international research related to the study. The study used descriptive research design. The target population was all the residents of Makueni County. The study limited itself to 416 patients of Makueni County who visited who Mobeni Sub County Hospital between January to April 2018. Stratified random sampling was used to select the participants for the study. Strata were divided into, Inpatients and outpatients. From each stratum 30% of participants were selected using simple random sampling technique. A total of one hundred and twenty-four (124) patients participated in the study. A questionnaire on effects of UHC on health and welfare was developed by the researcher for the study. Pilot study was done to ensure validity and reliability of the research instrument. Simple Linear regression was used to analyze effects of UHC on health and welfare of Makueni residents. Descriptive data was analyzed using frequencies and percentages and presented through tables and figures. The research established that the achievement of UHC in Mobeni sub-county had played a significant role in enhancing the economy of the region by ensuring that the residents are able to set aside funds to cater for their needs. It has also alleviated poverty and contributed to the sustainable development of the region. Additionally, the implementation of UHC was vital in enhancing job opportunities since it attracted individuals with the needed skills. The UHC programmed played a fundamental role in alleviating the suffering of the people of Mobeni sub-county. The study concluded that Universal Health Care ultimately guarantees financial protection by providing a shield against the catastrophic and impoverishing consequences of out-of-pocket expenditure. The research recommendations of the study were that the programmed needed to involve local communities as a means of achieving true accountability and ensure real access to information. It is recommended that the money allocated to the health sector and how it is spent should be accounted for to the communities. It was also recommended that the capital expenditure should be focused on enhancing the quality of healthcare by building new facilities or purchasing equipment to care for more people in the future. It is also recommended that the system should primarily invest in and direct resources towards building the capacities of the public health sector, not in creating opportunities to generate private profits. Since this was a case study, another study should be conducted for all the hospitals of Makueni County. International Journal of Management and Leadership Studies LLL ,661 .