IJMLS Volume 3 Issue 2
Permanent URI for this collectionhttp://197.211.31.166:4000/handle/123456789/1010
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Item EFFECTS OF GOVERNMENT POLICIES ON SOLID WASTE MANAGEMENT IN MICRO, SMALL AND MEDIUM ENTERPRISES IN KENYA: A CASE STUDY OF KAWANGWARE WARD IN NAIROBI(Management University of Africa, 2021-10) Lorraine Cele Karuku; Dr. Domeniter Naomi KathulaThe study aimed to establish the effect of government policies on solid waste management in MSMEs in Kawangware ward, Nairobi. This research was anchored on Waste Management Theory and employed descriptive research design. Stratified random sampling technique was used to pinpoint the target population of 370 MSMEs business owners in Kawangware Ward, out of which 302 respondents participated. Based on the research objectives, the study provided a comprehensive literature review and analysis and formed a conceptual framework. Questionnaires were used to collect data and were researcher administered to comply with WHO and MOH guidelines of Covid-19. Research ethics were observed throughout the study. Statistical Package for Social Science (SPSS) version 26 software was used to analyze data, and the summarized data was presented using percentages, figures, graphs, charts, and frequency tables. To determine the effect of government policies on solid waste management, multiple logistic regression analysis was used. Government policies were positively and significantly related to solid waste management (β=0.352, p=0.000, α =0.05). The null hypothesis that government policies have no significant influence on solid waste management was thus rejected. Therefore, a unitary increase of government policies leads to an increase of 0.352 in the effectiveness of solid waste management. This suggests that the more government policies are improved, the better the solid waste management. The study recommends the government to draft environmentally friendly policies in support of solid waste management. More priority to be placed on waste management in Kenya and the laws therefore enacted, implemented, and enforced.Item IMPACT OF LEADERSHIP PRACTICES ON THE PERFORMANCE OF PHARMACEUTICAL DISTRIBUTORS IN KENYA: A CROSS SECTIONAL SURVEY(Management University of Africa, 2021-10) Samuel Kenneth Ong’ale; Dr. Paul Machoka; Dr. Shadrack JirmaPerformance of a typical organization is dependent on a variety of factors, among them, leadership practices. Competition is an inevitable occurrence in any industry; therefore firms must conform to the dynamics in the business landscapes so as to remain competitive and relevant. This research, a cross-sectional survey, sought to establish the impact of leadership practices and service innovation on the performance of organizations. The target population for the study was pharmaceutical distributors in Kenya that are registered by the Pharmacy and Poisons Board (PPB), a government body that regulates the practice of pharmacy in Kenya. The sample size for the study was 190 pharmaceutical distributors. This research categorized the distributors according to the number of products they distribute as small (19 or less products), medium (between 20 and 49 products and large (50 or more products). The respondents in the study were two strategic individuals that included, either a chief executive officer, a general manager, a managing director or head of department. The method of sampling was stratified random sampling. Data was collected using a closed-ended questionnaire. All COVID – 19 containment protocols as stipulated by the Ministry of Health (MOH) -Kenya and WHO (World Health Organization) were strictly observed during piloting and actual data collection. The data was analyzed using SPSS version 24 software and inferential statistics were computed. The outcomes of data analysis were presented in a manner that depicted the direction and magnitude of associations between variables in the study. The study established a positive and a significant relationship between leadership practices and performance of pharmaceutical distributors in Kenya. The recommendations from the research findings will be used to inform pharmacy distributorship management, policy in Key Words: Leadership Practices, Performance, Pharmaceutical Distributors.Item STRATEGIC LEADERSHIP PRACTICES AND ORGANIZATIONAL PERFORMANCE: A CASE OF HEALTH FACILITY-BASED YOUTH CENTRES IN THE CITY COUNTIES OF KENYA(Management University of Africa, 2021-10) Collins James Owek; Paul Machoka; Eric Masinde Aseka; Carolyne K. Gichana; Michael O. NgalaThis study sought to determine the effect of strategic leadership practices on performance of health facility-based youth centers (HFYCs) in the Kenyan city counties of Nairobi, Mombasa and Kisumu. The study was postulated on a combination of general systems and upper echelon’s theories and grounded on a paradigm of both positivism and phenomenology philosophies. The study adopted cross-sectional study design using mixed methods where the results were subsequently triangulated. All the 37 accessible HFYCs in the three counties were selected and responses received from the 29 HFYCs. The respondents were 29 health facility in-charges and 26 in-charges of HFYCs who responded to online questionnaires while 16 leaders of youth peers were interviewed using question guides through zoom platform. The questionnaires were piloted to determine their reliability and validity before actual data collection. The quantitative data was analyzed using descriptive and inferential statistics, while qualitative data was thematically analyzed and reported in verbatim form. The findings showed that there was a positive and significant relationship between strategic leadership practices and performance of HFYCs in Kenya (r=0.701, p<0.05) and the relationship was moderate. Hence it was concluded that there is a direct proportional effect of strategic leadership International Journal of Management and Leadership Studies Owek, Machoka, Asaka, Gichana, Ngala: Strategic Leadership Practices and Organizational Performance: A Case of Health Facility-Based Youth Centers in the City Counties of Kenya practices (strategic direction, ethical practices, core competences, human capital, corporate culture and strategic control) on the performance of HFYCs. The study recommended that the in-charges of health facility-based youth centres should reward good performance of employees from time to time as well as reviewing the impact of the rewards on performance of the employees. Keywords: strategic leadership practices, performance, health facility-based youth centres, counties & Kenya.Item INTELLECTUAL CAPITAL AND SUSTAINED COMPETITIVE ADVANTAGE IN THE TELECOMMUNICATIONS SECTOR IN KENYA: A CASE OF SAFARICOM PLC-NAIROBI(Management University of Africa, 2021-10) TheresePaul Odundo; David KanyanjuaThe rising interest in intellectual capital which was attributed to the rise of a new economy that is heavily dependent on technology and information. However, in as much as intellectual capital was noted to influence financial performance as well as forge a competitive advantage for firms, there is little literature available on the relationship between intellectual capital and sustainable competitive advantage in Kenya, and especially in the telecommunications sector, a gap which the research aimed at filling. This study aimed at evaluating the influence of intellectual capital on sustainable competitive advantage in the telecommunications industry with Safaricom PLC as the case study. The study embraced a descriptive research design which targeted Safaricom PLC Headquarters employees in Westland's, Nairobi. The research adopted a stratified random sampling method that included top management and employees of the 9 different departments within Safaricom PLC. The total sample of the project was 363 respondents comprising of employees from the 9 departments. The study used semi-structured questionnaires to collect the primary data from the respondents. Statistical package for social sciences (SPSS) was used to process and analyze raw data from respondents. MS excel spread sheet tools were utilized in presenting the quantitative data in figures and tables. Quantitative and qualitative approaches were used to analyze data. The data was analyzed using both descriptive and inferential statistical tools. Further, inferential statistics were carried out to examine degree and extent of relationship between human capital, structural capital, relational capital and technological capital on sustained competitive advantage in the telecommunications sector. In conclusion, there was a positive correlation between intellectual capital on sustained competitive advantage in the telecommunications sector. The study International Journal of Management and Leadership Studies Matsuo: Macro and Micro-Investigation of the Relationships Among Three Aspects of Lexical Knowledge recommended that telecommunications sector Company employees like Safaricom PLC to be provided with training to improve their communication strategies.Item STRATEGIC LEADERSHIP STYLE, STRATEGY IMPLEMENTATION AND ORGANIZATIONAL PERFORMANCE OF AGRICULTURAL, LIVESTOCK AND FISHERIES PARASTATALS IN KENYA(Management University of Africa, 2021-10) Joseph Omondi Okech; Prof. Washington Okeyo; Prof. Timothy KiruhiWhereas parastatals rely on government funding and donor support for sustainability, they often perform dismally. This study sought to establish the role of strategy implementation in the relationship between strategic leadership style and organizational performance of Agricultural, Livestock and Fisheries (ALF) parastatals in Kenya. Taking positivist approach, the study was anchored on Full Range Leadership Theory supported by Cultural Dimension, Open System Theory and Resource-Based View theory. Cross sectional survey design using a census was adopted with a target population consisting of 45 Chief executive officers and 135 senior managers from 45 ALF parastatals in Kenya. Primary data was collected using structured questionnaire and analysis done descriptively and inferentially using correlation, multiple regressions and bootstrapping. The results revealed: strong positive correlation (R=0.69) between strategic leadership style and performance; strong positive and statistically significant correlation (R=0.77) between strategic leadership style, strategy implementation and performance; and that 58.97% (R2=0.5897) of variation in performance is explained by the strategic leadership style and strategy implementation. Further, strategy implementation partially mediates the relationship between strategic leadership style and performance. Further, there is a significant strong positive correlation (R=0.773) between strategic leadership style, strategy implementation, and performance and that 59.8% of variance in performance was explained by strategic leadership style, and strategy implementation. The study recommends re-evaluation of leadership and strategy implementation policies at the International Journal of Management and Leadership Studies Okech, Okeyo, & Kirui: Strategic Leadership Style, Strategy Implementation and organizational Performance of Agricultural, Livestock and Fisheries Parastatals in Kenya inspectorate of state corporations in Kenya to enhance performance of the institutions and align them with stakeholder’s demands and the global emerging trends in strategy implementation. The ALF leaders should allow departments to device viable ways of achieving strategic objectives and make sure that strategic plan is developed and implemented using a participatory approach.Item EFFECT OF ISO 9001 QUALITY MANAGEMENT SYSTEM ON FINANCIAL PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN KENYA: A SURVEY OF TOP 100 SMES IN KENYA(Management University of Africa, 2021-10) Otieno, Walter Ochieng; Prof. Peter KithaeSmall and Medium Enterprises are increasingly under pressure to implement quality improvement initiatives to improve their competitiveness and financial performance as a result of globalization of markets. Studies that have been conducted to determine the effect of quality improvement initiatives on financial performance of organizations in different sectors of Kenyan economies are limited and their outcomes are inconclusive. This study investigated the effect of implementation of ISO 9001 quality management system on the financial performance of SMEs in Kenya. Financial performance was measured by growth in revenue, Return on Assets, Return on Investment, Profit and reduction in unit cost of production. The sample for the study were the Top 100 SMEs in Kenya in 2019 according to the survey carried out by the consulting group KPMG and Nation Media Group. Descriptive research survey was applied in this study. A census approach was adopted for data collection. The primary data was collected from each enterprise using a questionnaire which was administered online. The descriptive statistics were analyzed using Statistical Package for Social Scientist (SPSS). The study found that 30% of SMEs in Kenya have adopted ISO 9001 quality management system to improve quality of their products and services. The study also established that implementation of ISO 9001 QMS has statistically no significant effect on financial performance of SMEs in Kenya. However, implementation of ISO 9001 QMS has a potential to explain 2% of financial performance of SMEs in Kenya. From the findings of the study, it can be concluded that the financial performance of SMEs in Kenya is explained by other factors other than implementation of ISO 9001 QMS. Due to its potential to contribute to the financial performance of SMEs, the study recommends that SMEs in Kenya should implement ISO 9001 QMS in conjunction with other initiatives to improve their financial performance in the long term. Keywords: ISO 9001 quality management system, financial performance, SMEs, Quality improvement initiatives,Item OPPORTUNITIES FOR PROFESSIONAL DEVELOPMENT AND JOB SATISFACTION OF INTERNATIONAL ENGLISH INSTRUCTORS AT JAPANESE UNIVERSITIES(Management University of Africa, 2021-10) Michael Parrish; Prof. Peter P. KithaeInstructors comprise the most important resource in an academic enterprise. In recent years, the number of international instructors at Japanese universities has increased significantly, main engaged in foreign language instruction, but increasingly also in other academic disciplines such as science and technology. The acculturation of international faculty into the organizational ethos of Japanese universities can result in workplace issues arising from structural and intercultural issues which can impact job satisfaction and performance. This study uses nationwide survey data to examine the effect of professional development opportunities on the job satisfaction international faculty in Japanese universities. It finds that there is a significant relationship between professional development opportunities and job satisfaction. However, the availability of research funds and job satisfaction did not have a significant correlation. The results of this study will allow university administrators to better manage their faculty and recommends that they continue to promote mentorship and research support, particularly for new faculty, and contingent or part-time faculty. Such support will build community and foster self-actualization.Item THE EFFECT OF USE OF STANDARDS ON FINANCIAL PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN KENYA: A SURVEY OF TOP 100 SMES IN KENYA(Management University of Africa, 2021-10) Otieno, Walter Ochieng; Prof. Peter KithaeIn the current globalized economy, quality of products and services offered by an enterprise is a critical factor for gaining competitive advantage in the market. Recent trends indicate increased adoption of different quality improvement initiatives by organizations as they focus on quality to improve their business performance. Studies that have been conducted on adoption of quality improvement initiatives and their effects on financial performance of organizations in different sectors of Kenyan economy are limited and their outcomes are inconclusive. The purpose of this study was to determine the effect of use of standards as a quality improvement initiative on the financial performance of SMEs in Kenya. Financial performance was measured by growth in revenue, Return on Assets, Return on Investment, Profit and reduction in unit cost of production. The sample for the study were the Top 100 SMEs in Kenya in 2019 according to the survey carried out by the consulting group KPMG and Nation Media Group. Descriptive research survey was applied in this study. A census approach was adopted for data collection. The primary data was collected from each enterprise using a questionnaire which was administered online. The descriptive statistics were analyzed using Statistical Package for Social Scientist (SPSS). The results showed that the use of standards has statistically no significant effect on financial performance of SMEs in Kenya. However, awareness on relevant standards is high (81.8%) and the use of standards has a potential to explain 0.8% of financial performance of SMEs in Kenya. According to this study, financial performance of SMEs in Kenya is explained by other factors other than the use of standards. Considering the potential of Standards to contribute to financial performance of SMEs and being the foundation for meeting minimum quality requirements, it is recommended that the relevant stakeholders should actively engage SMEs to develop relevant standards that apply to their products and services and support them to use standards in conjunction with other quality improvement strategies to improve their financial performance in the long term.Item STRATEGIC LEADERSHIP STYLE AND ORGANIZATIONAL PERFORMANCE OF AGRICULTURAL, LIVESTOCK AND FISHERIES PARASTATALS IN KENYA(Management University of Africa, 2021-10) Joseph Omondi Okech; Washington Okeyo; Timothy KiruhiParastatals are formed to complement the government’s effort in providing efficient services and goods to its citizens. However, despite over-relying on government and donor support for sustainability, many parastatals perform dismally. This study sought to establish the relationship between strategic leadership style and organizational performance of Agricultural, Livestock and Fisheries (ALF) parastatals in Kenya. Taking positivist approach, the study was anchored on Full Range Leadership Theory. Cross sectional survey design using a census was adopted with a target population consisting of 45 Chief executive officers and 135 senior managers from 45 ALF parastatals in Kenya. Primary data was collected using structured questionnaire and analysis done descriptively and inferentially using correlation, multiple regressions and bootstrapping. The results revealed: strong positive correlation (R=0.69) between strategic leadership style and performance. The study recommends re-evaluation of leadership policies at the inspectorate of state corporations in Kenya to enhance performance of the institutions and align them with stakeholder’s demands and the global emerging trends in strategy implementation. The ALF leaders should allow departments to device viable ways of achieving strategic objectives and make sure that strategic plan is developed and implemented using a participatory approach. Finally, ALF parastatals leadership must adjust their operations and leadership in tandem with performance better.Item MACRO AND MICRO-INVESTIGATION OF THE RELATIONSHIPS AMONG THREE ASPECTS OF LEXICAL KNOWLEDGE(Management University of Africa, 2021-10) Tohru MatsuoThe purpose of this study is to explore two levels of relationship among three aspects of lexical knowledge: vocabulary size, polysemy and collocational knowledge. The first level is macro relationship, which is general relationship among these aspects of lexical knowledge. The second is micro relationship which is a relationship among the three aspects of vocabulary knowledge of 12 anchored words. The participants were a total of 167 Japanese EFL university students whose English proficiency was relatively low. The results of macro analysis indicated that strong correlations among the Vocabulary Size Measure, the Revised Word Associates Polysemy Test, and the Revised Word Associates Collocation Test, which suggested that vocabulary size and two aspects of depth of vocabulary knowledge are closely related. On the other hand, the results of micro analysis implied that strong item dependency and wide individual variation; thus, no clear hierarchical acquisition pattern was identified for these aspects of lexical knowledge for the EFL learners in this study.