Masters Thesis

Permanent URI for this communityhttp://197.211.31.166:4000/handle/123456789/739

Browse

Filter results by typing the first few letters
Now showing 1 - 1 of 1
  • No Thumbnail Available
    Item
    PRINCIPLES OF SERVANT LEADERSHIP STYLE AND PROJECT PERFORMANCE IN FAITH- BASED ORGANIZATIONS. A CASE OF AFRICA INLAND CHURCHES IN NAIROBI, KENYA
    (management university of africa, 2024-11) ELIJAH MUSYOKA MUSAU
    Despite the potential benefits of servant leadership, AIC churches in Nairobi struggle with project performance due to inadequate staff empowerment, poor communication, unclear goal setting, and inconsistent leader commitment. This study aimed at investigating the effect of servant leadership principles on project performance in these faith-based organizations. The specific objectives were to assess the effects of staff empowerment, leadership communication, goal setting, and resource provision on project performance in AIC churches in Nairobi. The research was anchored on the theory of servant leadership The theory was introduced by Robert K. Greenleaf in 1977 and it emphasizes the leader's role as a servant to others, prioritizing the needs of followers and enabling their growth and development. A cross-sectional survey design was employed .The target population was 945 members of the Local Church Councils across 135 AIC churches in Nairobi, Kenya. Stratified random sampling was employed. Yamane's (1967) formula was used to determine the sample size, ensuring a confidence level of 95% and a margin of error of 5%. This resulted in a sample size of 280 respondents. Quantitative data was analyzed using descriptive statistics such as means, standard deviations, frequencies, and percentages .Qualitative data obtained from open-ended questions underwent content analysis to identify recurring themes and patterns. The analysis indicated that staff empowerment significantly enhances project performance, with a mean score of 2.72 for autonomy in decision-making, suggesting a need for improved independence among employees. Skill development programs scored high at 4.76, indicating their effectiveness in enhancing project outcomes, while a mean score of 4.45 for commitment to responsibilities highlights the positive correlation between empowerment and dedication. Leadership communication is also critical, evidenced by a mean of 4.98 for clear communication of vision, which fosters alignment; however, feedback mechanisms received a low mean of 1.67, indicating a gap that needs addressing. Goal setting was found to positively correlate with performance, with a mean of 3.91 for goal clarity and 4.44 for effective tracking, reinforcing the necessity for clear and aligned objectives. Resource provision, however, scored poorly, with means of 1.42 for resource sufficiency and 1.40 for timeliness, underscoring dissatisfaction among staff and highlighting the need for improved allocation processes. The conclusion drawn from this analysis emphasize that staff empowerment, clear leadership communication, effective goal-setting practices, and adequate resource provision are crucial for optimizing project performance. Based on the findings, it was recommended that organizations should need to enhance staff empowerment programs and leadership communication strategies. Strengthening goal-setting practices by ensuring that goals are clear and consistently tracked will help maintain team focus. Finally, ensuring adequate and timely resource provision through improved planning and allocation processes is critical for project success. For further research, it is suggested to explore how technology, such as project management software or digital communication platforms, influences staff empowerment and overall project success. Additionally, future studies could investigate how different organizational cultures affect the relationship between leadership communication, goal-setting practices, and project performance, identifying specific cultural factors that may support or hinder effective communication and goal alignment in diverse work environments.