FACTORS INFLUENCING INTERNAL WORK ENVIRONMENT ON WORK PERFORMANCE IN PARASTATALS IN KENYA: A CASE STUDY OF KENYA POWER AND LIGHTING COMPANY

Abstract

This study sought to investigation on factors influencing internal work environment on work performance in parastatals in Kenya. A case study of Kenya power and lighting company. The specific objectives were to determine how Organizational structure influences internal work environment at Kenya power and lighting company, to establish how social support influences internal work environment at Kenya power and lighting company, to access how Fringe benefits influence internal work environment at Kenya power and lighting company and to establish how Work politics influences internal work environment at Kenya power and lighting company. The research enables the management on working out the issues on internal work environment. The research enables the policy makers to come up with a viable and focused strategy that can help public university in internal work environment. The study generated empirical data and information beneficial to the Government and the University level. This study adopted a descriptive approach; this is because the approach gives more in-depth information suitable for this kind of study. Descriptive survey design enabled the researcher to determine the nature, state and factors influencing internal work environment in parastatals in Kenya.127 employees in Kenya power and lighting company Offices who constituted the target population. A sample size of the 30% of the population was used to give a total sample of 38 respondents. Stratified random sampling involves dividing your population into homogenous subgroups and then taking the simple random sample in each subgroup. The data collection instruments were questionnaire constituting both closed and open-ended questions. Data was analyzed using descriptive statistics mainly frequencies and percentages. Data was presented using pie charts, histograms and tables. 79% of the employees admitted that organization structure influenced their performance in their company. This clearly made the researcher conclude that organization structure really influenced a big percentage of employees in Kenya power and lighting company.74% of the employees felt that they were certainly taken care of by the company .53% thought that not all the time are the fringe benefits honored. This could be influenced by the company honoring some employees with fringe benefits all the time while others not all the time. Majority of the respondents 34% said that training was on yearly basis. This showed a large group of employees undertook the training their training on yearly basis. The researcher concluded that the working conditions are attached with employees’ job involvement and job satisfaction that ultimately leads to better performance of the employees. The researcher concluded that there is a positive relationship between organization communication, organizational commitment and job performance. The researcher concluded that factors in the internal work environment particularly; the job-related pressures also have their negative effect on labor productivity. The researcher concluded that organizational politics influence majority of the middle and lower-level employees and at very higher level. The researcher recommended that the organizational structure should be able to adjust to the internal work environment since it highly influences the performance of the organization. The researcher recommended that there should be strict supervision as an approach that would increase the productivity levels. The researcher recommended that both management and workers of enterprises should be considerate of work environment as having a great influence on productivity of workers. The researcher recommended that perceptions of organizational politics have strong, positive relationship with strain and turnover intention and strong, negative relationships with job satisfaction and effective commitment. The study suggested another study on factors influencing work environment in private companies in Kenya.