A RESEARCH PROJECT SUBMITTED TO THE SCHOOL OF MANAGEMENT AND LEADERSHIP IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF DEGREE OF MANAGEMENT AND LEADERSHIP (PURCHASING AND SUPPLIES OPTION) OF THE MANAGEMENT UNIVERSITY OF AFRICA.

Abstract

When highlighting the challenges facing Kenyatta National Hospital, the 2012 auditor General's report indicates that the key challenges facing Kenyatta National Hospital operations range from stock-outs to long procurement procedures. This study focuses to establish the role of strategic procurement in healthcare delivery as the main objective. The specific objectives of the study aim to establish extend in which strategic sourcing, green procurement, inventory optimization and supplier relationship management affect the healthcare delivery at Kenyatta National Hospital. The research carries out on several categories of procurement personnel of Kenyatta National Hospital who will aid in providing the required information relevant to the study. The study adopts descriptive survey design and stratified random sampling method selection for sampling. This study adopted the use of questionnaires as a tool for data collection. The study targets population of 31 employees drawn from supply chain management divisions mainly; procurement and administrative services, procurement clinical officers, contract management and tender secretariat, logistics and warehousing and KPCC supply chain. Data processing, analysis and presentation were done through descriptive statistical method (SPPS version 24) and use of tables, pie charts, and bar graphs, respectively. Both primary and secondary data was collected and analysed. Primary data was gathered using questionnaires issued to respondents. Based on the data collected and the subsequent findings of the study, it is concluded that strategic procurement plays a significant role in improving, streamlining and optimizing healthcare delivery. Particularly, strategic sourcing, green procurement practices, inventory optimization and employment of supplier relationship management positively and significantly influence healthcare delivery. The study recommends public and private entities in the healthcare sector to familiarize themselves with procurement strategic practices and implement them in their operations in order to improve its efficiency and also to streamline the entire supply chain management. The research benefits various stakeholders in the procurement environments including the authority itself, future scholars in the field, the government, as well as the general business and procurement field from various departments and levels of management ranging from staff, middle level management and top management.