IJMLS Volume 6 Issue 1

Permanent URI for this collectionhttps://repository.mua.ac.ke/handle/123456789/1201

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    CLOUD SERVICES AND ORGANIZATIONAL PERFORMANCE OF PRIVATE UNIVERSITIES IN KENYA
    (management university of africa, 2025-11) Benard Rutto; Dr. James Mwikya
    Universities are key sources of knowledge and serve as important channels for disseminating information through teaching, training, research, and community engagement. To remain competitive and fulfill their mission and vision, universities need to adopt enabling technologies such as cloud computing. This study aimed to examine how cloud-computing services influence organizational performance, focusing on private universities, with a case study of the Management University of Africa (MUA). The specific objective in the research is to assess the effect of cloud services adoption, the influence of cost efficiency. The research utilized the Resource-Based View (RBV) theory. Descriptive statistics were used to explore the relationships among cloud service adoption and organizational performance, while inferential statistics were applied to draw conclusions and generalizations. The results revealed that both cloud service adoption and cost efficiency had a strong positive influence on performance, with correlation coefficients of 0.929 and 0.934, respectively. The overall model explained approximately 89% of the variation in performance, underscoring cloud computing and cost management as critical drivers of success. The study concludes that private universities can significantly enhance their performance by effectively leveraging cloud services and managing costs efficiently, while also optimizing the use of time, personnel, and other resources. Recommendations include improving system integration, involving more staff in budgeting processes, and using data-driven approaches for decision-making. Future research should expand the scope to include more universities and consider qualitative methods such as interviews or focus groups for deeper insights.