DIPLOMA IN INFORMATION COMMUNICATION TECHNOLOGY
Permanent URI for this collectionhttps://repository.mua.ac.ke/handle/123456789/1351
Browse
Item FACTORS AFFECTING IMPLEMENTATION OF TECHNOLOGY IN HOTEL MANAGEMENT. A CASE STUDY OF HOTEL RESERVATION SYSTEM, NAIROBI, KENYA(MUA, 2022-09) MOHAMMED SALEH ALIHotel Management (HM) in Kenya keeps in locating the approaches of assembly aspirations of the poor. One fundamental manner to strive attain this aim is with the aid of using imposing a few technological improvements. This paintings has explored technological improvements in a pattern of HM drawn from the net reservation system, Nairobi, Kenya. The outcomes discovered that computer-primarily based totally era is the maximum extensively used era then observed with the aid of using telephone, counting machine, internet, satellite, fax machine, and Hotel robotic waiters in that order. The take a look at located the implementation of those technological improvements to be substantially associated with elements which include board length, range of adult males in board, board tenure, frequency of board assembly, length of workforce, range of personnel with tertiary education, funding in R&D, range of branches or outlets, and reasserts of funding. According to the HM, lodge policy, competition, regulatory and prison environment, infrastructure and corporation unique elements which include patron go out rate, human aid potential and distributional demanding situations have an effect on their progressive behavior. A key advice flowing out of the take a look at is that, an awful lot because the implementation of technological innovation is good, it have to be finished with caution. A thorough danger evaluation have to be performed with the aid of using HM previous to the advent of any new era.