DIPLOMA IN INFORMATION COMMUNICATION TECHNOLOGY

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    THE EFFECTS OF GOVERNMENT’S TECHNOLOGY POLICIES ON THE YOUTH IN NAIROBI COUNTY, KENYA A CASE STUDY OF NAIROBI CITY COUNTY.
    (MUA, 2020-10) PURITY NYAKWAYE
    This study aims to explain the effects of government policies on technology among the youth: A case study of Nairobi County Kenya. These are the specific objectives of my study: To identify if technology is positively or negatively affecting the youth, to examine how the government is handling the use of technology among the youth, and the views on technology policies among the youth. The study will make use of questionnaires or interviews where the case study will be conducted. The target population of this case study is the youths of Nairobi County.
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    THE EFFECTS OF MOBILE BANKING ON PERFORMANCE OF COOPERATIVE BANKS IN NAIROBI COUNTY
    (Management University of Africa, 2021-01) LEILA ALI SHEIKH
    Banking through mobile phones has been common in developed countries for years. Mobile banking, sometimes referred to as m-banking or m-commerce, is a form of branchless banking. Banking is an area that has extended in many different ways in recent years, including telephone and online banking. M-banking provides yet another channel for banking services, and in emerging markets, provides some possibility for becoming a primary channel Making time for the bank can be tough, but banking shouldn’t be an inconvenience. Adopting technological service innovations entail substantial learning effort requiring information and guidance from the provider electronic commerce (e-commerce) continues to have a profound impact on the global business environment, but technologies and applications also have begun to focus more on mobile computing, the wireless Web, and mobile commerce (Riza & Hafizi, 2020) With the improvement of mobile technologies and devices, banking users are able to conduct banking services at anyplace and at any time. Recently, many banks in the world have provided mobile access to financial information. The reason to understand what factors contribute to users’ intention to use mobile banking is important issue of research. Mobile banking is a service provided by a bank or other financial institution which allows its clients or customers to conduct financial transactions remotely. The uptake of mobile phones in Kenya has been unprecedented. Of vital significance is the rapid absorption of mobile based banking services. This trend of continued reliance on mobile devices to execute monetary transactions is steadily gaining momentum. In an effort to gauge the implications of this mobile phone phenomena, this study set sets out to bring to light the critical issues arising from the emergent mobile technology innovations (Rose, 2020). This paper is structured to offer strategic insights into the current state of mobile phone banking service as well as a review of emerging service provider, customer traits as well as tactical and policy implications. Illuminative cases are also featured to drive home the fundamental paradigms of concern in this study. The paper is based on a study conducted on existing mobile banking services in Kenya alongside mobile banking experiences of different countries.
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    THE IMPACT OF TECHNOLOGY ON ACADEMIC PERFORMANCE OF UNIVERSITY STUDENTS: CASE STUDY OF THE MANAGEMENT UNIVERSITY OF AFRICA
    (management university of africa, 2021-04) ABDULMUDALIB KHALIF ABDULMAJID
    The quest for new knowledge is an innate essential of every human being. Throughout the human beings’ existence, it has been an accepted fact and an agreeable belief that whoever knows more has more in all aspects of society. Knowledge drags along with-it power, skill, wealth and an overall better view and approach to life issues It is based on this fact that one of the greatest investments in a society is education. The more input into education, the more output it brings. Governments and organizations alike have included education as a basic human right in them constitutions, rules, policies and statutes. Technology has swiftly and with an immense pace taken over every aspect of the society, and education is no exception. It has been used to augment the traditional teaching methods. Technology is a facilitator in several ways, by generally introducing new models and especially in a teacher-learner-content circle. The impact of technology cannot be underestimated; it has the power to alter the model of teaching by introducing a new approach to teaching. The model offers a link between facilitators and the student with content, and professional sources of educational materials to personalize the learning process. The end result of learning is to gain experience. At this note therefore, an individual should always change and alter the thinking habits to the surrounding environment. Additionally, learning is shown clearly by the demeanor of the person. Education is a basic need of the society, and societies can utilize it as a driving to gaining economic and social milestones in terms of development. A view of highest performing country economies and GDP’s point to the fact that most of the populace are highly educated. In some instances, some societies regard and equate education to life. Many institutions, over the time, have integrated both the eLearning and face to face learning odes, so as to fit in every need of students from different walks of life and interests too.
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    THE IMPACT OF CYBERSECURITY IN ORGANIZATIONS IN KENYA.
    (management university of africa, 2022-08) NGIGI KIMANI JOSEPH
    This study focuses on the impact of cybersecurity in Kenya; a case study of Securest Technologies Ltd located at Kikuyu town. The objectives of the study were to determine how cybersecurity is an essential element to consider when setting up an organization. It is also to provide solutions to cyber-attacks that may be experienced in organizations of they are not well secured. The attacks may include hacking of the organization's accounts, hacking their websites, phishing the organization’s workers to get credentials that might lead to exploitation of the organization. During the study, I focused much on the manager of the institutions because the institution mostly deals with matters to do with cybersecurity, digital forensics, data recovery, web development, domain registration and also domain renewal. I also examined some few workers at the company whereby some were students who were being mentored by the CEO of the organization. The people there expressed the importance of cybersecurity in organizations whereby they were campaigning on the importance of securing your organization across the internet where organizations always face cyber bullying most of the time. The founder of the organization worked as a cybersecurity professional where he campaigned of the risks that are facing an organization that does not keep its systems safe from cyber-attacks. I came to define that many attacks that are experienced in organizations especially large organizations happen through the internet for example hacking of the organizations compared to physical attacks for example when robbers rob organizations physically and take whatever they may require. The study defined that cyber security plays a major role in securing organizations from malicious attacks that might affect organization’s computers, servers, mobile devices, electronic systems and also organization’s data. The government should create awareness to all organizations by creating campaigns to show people the importance of cybersecurity in our nation.
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    THE IMPACT OF FORENSIC ACCOUNTING AS A TOOL ON FRAUD DETECTION AND PREVENTION AMONG ORGANIZATIONS IN KENYA
    (MUA, 2022-08) KURIA MWANGI BILLJOHN
    Forensic accounting serves as a tool that allows interested professionals to forecast whether firms are engaged in financial misconduct/behavior. Financial misconduct has severe economic and personal consequences towards the victim and the nation at large. Not only does such misconduct distort the allocation of economic resources, but also investors and employees of these firms experience substantial financial and psychosomatic harms. Forensic accounting aims to mitigate these harms by forecasting the possibility that a firm has committed financial misconduct thus allowing for early detection of such misconduct. In this abstract review, I provide an overview of the most common forensic accounting techniques in the literature and the effectiveness of such techniques. Although traditional forensic models tended to concentrate on behavioral characteristics of the executives who commit financial misconduct or to take a purely arithmetical approach based on financial data, more recent models combine big data analysis with psychological instincts. Any organization whether governmental/private has to be at the center stage with unethical issues of fraudulent practices in Kenyan that cripple’s functions and leads to increased losses and more borrowing from both local and international banks, hence the need to use forensic accounting services and accountability to help detect and deter such deceitful activities. Whether big/small the company is, it’s main core function is to provide both internal and external controls in order to enhance on the business of the day. The main objective of this study is to scrutinize the impact of forensic accounting services as a tool of fraud detection and mitigation among organizations in Kenya. The public/governmental sector is crucial to both day-to-day operation of the state and to its ability to effectively manage development processes and provide universal public goods and services to its people. The public sector pays a vital role in national development and its relevance can’t be underestimated in Africa. This was highly emphasized in the 1998 World Development Report that “an effective state is vital for the provision of goods and services and the rules and institutions hence enabling markets to flourish and the people to lead healthier, happier lives. Without it, lasting development of both economic and social state is impossible” (World Bank 1997: 1).
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    FACTORS AFFECTING IMPLEMENTATION OF TECHNOLOGY IN HOTEL MANAGEMENT. A CASE STUDY OF HOTEL RESERVATION SYSTEM, NAIROBI, KENYA
    (MUA, 2022-09) MOHAMMED SALEH ALI
    Hotel Management (HM) in Kenya keeps in locating the approaches of assembly aspirations of the poor. One fundamental manner to strive attain this aim is with the aid of using imposing a few technological improvements. This paintings has explored technological improvements in a pattern of HM drawn from the net reservation system, Nairobi, Kenya. The outcomes discovered that computer-primarily based totally era is the maximum extensively used era then observed with the aid of using telephone, counting machine, internet, satellite, fax machine, and Hotel robotic waiters in that order. The take a look at located the implementation of those technological improvements to be substantially associated with elements which include board length, range of adult males in board, board tenure, frequency of board assembly, length of workforce, range of personnel with tertiary education, funding in R&D, range of branches or outlets, and reasserts of funding. According to the HM, lodge policy, competition, regulatory and prison environment, infrastructure and corporation unique elements which include patron go out rate, human aid potential and distributional demanding situations have an effect on their progressive behavior. A key advice flowing out of the take a look at is that, an awful lot because the implementation of technological innovation is good, it have to be finished with caution. A thorough danger evaluation have to be performed with the aid of using HM previous to the advent of any new era.
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    WEB PORTAL FOR RESERVATION OF RECEPTION HALL IN NAIROBI. A CASE STUDY OF NAIROBI COUNTY
    (MUA, 2022-09) HARETHA UGAS BULLE
    The purpose of the study was to design a web portal for reservation of the Nairobi county conference hall. This invention provides banquet hall booking for managing booked and vacancy status of reception halls. This paper deals with an aim to develop an online function hall booking system. The main purpose is to build an application program to reduce manual work and track the complete details about the conference hall. Android Studio software was used for implementing the application. WAMP Server was used as a back end for storing the details of booked halls. PHP was used as an interface for connecting Android Studio and WAMP Server.MySQLwas used for writing queries. This application will provide the status of availability of halls, and other necessary details about the halls. The specific objectives were to analyze system requirement, data and specification to achieve the system functionality, to design a well-structured and simple navigation system for easier use and operation of the system, to develop a secured multilayer and multi-level user access system to maintain integrity and security and to test the system on different environment to enable stress and functional ability of the system. This study was to be significant to the company, other companies and future researchers. The study was to cover a population of 30 staffs in the county conference and use census sampling where the entire target population formed the sample size. The researcher used descriptive research design. Data was analyzed using quantitative and qualitative techniques and were presented using tables, diagrams, charts and graphs.
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    ONLINE LIBRARY MANAGEMENT INFORMATION SYSTEM. A CASE STUDY OF TEBOTECH TRAINING INSTITUTE
    (MUA, 2023-04) SALMA GAIYE SHALLE
    The purpose of this project is to develop an Online Library Management Information System for the TeboTech Training Institute. The system aims to provide an efficient and user-friendly platform for managing the institute's library resources, including books, journals, and other materials. The system was a web-based application that can be accessed from any device with an internet connection. The system had different modules for managing various aspects of the library, such as book acquisition, cataloging, circulation, and user management. It also included features like online book reservation, book renewal, and overdue notifications to help users manage their borrowing activities effectively. The system was designed and developed using modern web technologies such as HTML, CSS, JavaScript, PHP, and MySQL database. The system was tested using a real-world scenario, where the TeboTech Training Institute library was used as a case study. The Online Library Management Information System will provide benefits to both the institute and its users. The system enabled the institute to automate its library management processes, reduce manual errors, and improve operational efficiency. It also provided users with easy access to the library resources, enable them to manage their borrowing activities online, and enhance their overall experience with the library. In conclusion, this project aims to develop an efficient and user-friendly Online Library Management Information System that benefited the TeboTech Training Institute and its users. The system provided a solid foundation for managing the institute's library.
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    INFLUENCE OF HUMAN RESOURCE INFORMATION SYSTEMS ON ORGANIZATION PERFORMANCE OF PUBLIC UNIVERSITIES IN KENYA A CASE STUDY OF EMBU UNIVERSITY
    (management university of africa, 2023-06) NISTAHA BILLOW MOHAMED
    The main objective of this study was to study the influence of Human Resource Information Systems on Organization Performance of Public Universities in Kenya. A Case Study of Embu University. Specific objectives are to determine the influence of Manager Self-Service systems on Organization Performance of Public Universities in Kenya, to determine the influence of accessibility to human resource information systems on Organization Performance of Public Universities in Kenya and to determine the influence of Employee Self-Service systems on Organization Performance of Public Universities in Kenya. In this study, a descriptive research strategy was used. Both teaching and non-teaching employees at various levels of the organizational hierarchy at Embu University were the study's target group. The researcher employed a stratified random sampling technique that randomly chose individuals from various population strata. The researcher used a self-administered questionnaire to collect the data. Microsoft Excel and the Statistical Package for Social Science (SPSS) was used to examine the data. Pie charts, percentages, and tables were used to present the data. The study concludes that the university has seen a significant improvement in Manager Self Service due to HRIS, including management's ability to pinpoint staff needs and track employee training. The study comes to the conclusion that HRIS has considerably increased both employees' and managements' access to human resource data throughout the organization based on the aforementioned findings. Furthermore, the study concludes that HRIS has led to notable advancements in the institution's personnel self-support systems like access to the human resource database and the ability to enter leave days online. According to the study's recommendations, the University should continually update its information systems, top management should support Manager Self-service's role in enhancing organizational performance, and employees should be involved in the information system's analysis, design, construction, and development as well as training on how to use it to enhance their own performance. To increase data accessibility, the institution should make significant HRIS investments. Access to data is important for both employers and employees. Employee Self-Service enables users to execute some HR-related system activities and access Related data. In order to achieve higher production, the institution needs invest in adopting Employee Self-Service strategy. Finally, the researcher recommends further studies on characteristics of human capital, on the variables influencing the success of public universities other than the adoption or deployment of HRIS.
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    ICT STRATEGIC USE AND ITS PERFORMANCE AT THE HUDUMA CENTRE IN MACHAKOS COUNTY
    (management university of africa, 2023-10) AYUMA STACEY
    ICT integration and (by extension) how it supports an organization's vision, mission, and goals are determined by its IT strategy. In order to ascertain the degree to (SHOULD BE “WITH WHICH”) which ICT supported decision-making on performance and to ascertain (NEED ONLY ‘‘AND’’) its consequences on performance, this study examined Information Communication Technology as a strategy, implementation’s performance of Huduma Centre Machakos County. Three theories—the Resource-Based View Theory (RBVT), the Acceptance Model (TAM), and the Knowledge-Based Theory (KBT)—were utilized to lead this investigation. A systematic random sampling technique was applied; to choose 55 employees who were chosen for the study. The acquired data was coded, cleansed, and subjected to descriptive theory analysis. This study discovered that communication plans and ICT governance, ICT infrastructure, and decision-making had favorable effects on. (Should probably be: “this study discovered that communication plans and ICT governance, infrastructure and decision making had favorable effects.” Alternatively, “this study discovered what communication plans and ICT governance, infrastructure and decision making had favorable effects on.”) Also, need to know the result of your findings.
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    TECHNOLOGICAL FACTORS AFFECTING ACADEMIC PERFORMANCE A CASE STUDY OF THE MANAGEMENT UNIVERSITY OF AFRICA.
    (management university of africa, 2023-11) MESHACK MUTINDA
    n the rapidly evolving landscape of education, technological advancements have significantly influenced the learning experiences of 21st century students. This study explores the technological factors affecting students at the Management University of Africa, examining their perceptions, challenges, and opportunities in utilizing technology for academic purposes. By employing a case study approach, qualitative and quantitative data were gathered through surveys, interviews, and observation to gain comprehensive insights into the students' interactions with technology. The findings highlight the pervasive presence of technology in students' lives, emphasizing its role as a double-edged sword. On one hand, technology provides students with convenient access to information, enhances collaboration, and offers innovative learning platforms. On the other hand, it presents distractions, such as social media, that can impede their focus and academic performance. The study identifies several technological factors influencing students, including access to devices, internet connectivity, digital literacy, and institutional support. Furthermore, this research sheds light on the challenges faced by students in utilizing technology effectively. Issues such as unequal access to devices and reliable internet, inadequate training on digital tools, and limited technical support emerged as barriers to maximizing technology's potential for educational purposes. Additionally, the study explores students' attitudes towards technology, their preferences for specific tools and applications, and the impact of technological factors on their overall learning experience. In conclusion, this study provides valuable insights into the technological factors affecting 21st century students at the Management University of Africa. The findings emphasize the importance of bridging the digital divide and addressing the challenges associated with technology integration. It calls for the development of comprehensive strategies that promote equitable access to technology, foster digital literacy, and provide ongoing support to students. By understanding these factors and implementing appropriate interventions, educational institutions can better prepare students for the demands of the digital era and empower them to thrive in an increasingly technology-driven world.
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    FACTORS AFFECTING INTEGRATION OF ARTIFICIAL INTELLIGENCE IN LEARNING AT MANAGEMENT UNIVERSITY OF AFRICA
    (Management University of Africa, 2025-09) CLIVE KIMANZI
    The purpose of this study is to investigate the factors influencing the integration of Artificial Intelligence (AI) in teaching and learning at the Management University of Africa. Specifically, the study aims: (i) to evaluate the effect of faculty training on the integration of AI in teaching and learning, (ii) to assess the effect of student digital literacy on AI integration, (iii) to examine the effect of institutional support on AI integration and (iv) to evaluate the effect of curriculum alignment on AI integration. This study employed a descriptive research design. The study targeted a population of 480 participants. Using a stratified random sampling technique. A sample of 144 respondents. Data was collected using closed-ended questionnaires. A pilot study involving 14 respondents was conducted beforehand to test the validity and reliability of the instrument. Data collection was carried out by administering the questionnaires physically. The collected data was processed, cleaned and analyzed using descriptive statistics, specifically frequencies and percentages, through Microsoft Excel. Presentation of results was done using tables for structured reporting and visual aids such as bar graphs and pie charts to enhance interpretation. Ethical considerations, including informed consent, voluntary participation, confidentiality, privacy and anonymity, were strictly observed. A total of 138 responses were obtained out of 144 targeted, yielding a high response rate. Descriptive findings showed that 49% of respondents agreed faculty were adequately trained, while 38% remained neutral or disagreed, suggesting gaps in faculty preparedness. On student digital literacy, 77% of respondents agreed that students could access digital information, though 24% indicated limitations. Regarding institutional support, only 46% agreed that adequate financial resources were allocated, while 43% disagreed, highlighting resource constraints. On curriculum alignment, 55% agreed AI was integrated into learning outcomes, while 36% disagreed, reflecting uneven adoption. The study concluded that faculty preparedness, student competencies, institutional commitment, and curriculum design were critical determinants of successful AI adoption. It further concluded that inconsistencies in training, financial resources, and curriculum reforms limited the full potential of AI in enhancing teaching and learning. The study recommended that the university should have strengthened faculty training programs and ensured continuous professional development, promoted structured digital literacy initiatives for students, increased financial allocations and improved ICT infrastructure, and aligned curriculum content and assessments with AI competencies relevant to the job market. It also recommended greater leadership commitment and collaboration with industry stakeholders to sustain AI adoption. The study suggested further research on government policy, cost–benefit analysis, and faculty attitudes toward AI in higher education. Overall, the findings underscored that while progress had been made, comprehensive and consistent strategies were necessary to achieve effective and sustainable integration of AI in university teaching and learning.