IJMLS VOLUME 4 ISSUE 3

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THE STRATEGY IMPLEMENTATION AND ORGANIZATIONAL PERFORMANCE AT THE JUDICIARY: A CASE OF COURT OF APPEAL
(management university of africa, 2023-11) Eunice Wangari Wanjiku; Dr. Angeline Wambugu
The study aimed to examine the strategy implementation and organizational performance at the judiciary with reference to a court of appeal as the study case, and the specific objectives were to establish the influence of organization resources and organizational leadership on organizational performance at the Court of Appeal. The resource-based view serves as the study's primary anchor theory and is supported by the institutional theory and Higgins 8-S Strategy Implementation Framework. A descriptive research design was used for the investigation for conducting the study that targets a population of 385, and a sample size of 120 was selected using stratified random sampling. Data was collected using questionnaires and SPSS was used to examine the quantitative data. Tables are used to present the data. To demonstrate the relationship between the variables, inferential statistics (regression and correlation) was employed. The following ethical guidelines were used as a guide for the research study throughout and all study activities, including communications, dates, and places of data collection, were accurately recorded. The study establishes the predictor variable with the highest impact on organizational performance at the Court of Appeal was organizational resources, followed by organizational leadership. To make sure that organizational goals and objectives are successfully carried out, the Judiciary should design and formulate policies, regulatory frameworks, and strategic plans. The study suggests that the management of any organization, such as the Judiciary, should be aware that there is a clear relationship between the chief executive officer's abilities and performance and the success of the institution. As a result, the management team influences each stage of the process of strategy implementation. The JSC should be aware that organizational leadership is an integral part of organizational success. Senior management at the Judiciary must use a suitable balance of leadership styles to maximize the chances of long-term strategic effectiveness.
PERSONAL CREDIT SCORE AND ACCESS TO AFFORDABLE CREDIT; A CASE STUDY OF THE NCBA GROUP PLC, KENYA
(management university of africa, 2023-11) Jared Okoth Awuor; Dr. Paul Machoka
To determine the level of risk default that a client or household presents and assign a risk score to each client, to ascertain the validity of the credit score and household borrowing, to examine trends in credit portfolio diversification, to guarantee adequate controls over credit score, the study aims to examine and establish personal credit scores and access to affordable credit in accessing affordable credit, a case study of the NCBA Bank Group PLC Kenya. Targeting 170 personnel, namely the corporate risk manager, project manager, branch manager, credit risk manager, and operations manager of the NCBA Bank, Kenya, a descriptive study approach was used. 30% of the workers in a survey of 35 branches out of 64 branches were used in the study (51 employees). Both primary and secondary data were employed in the investigation. The primary data will be administered with the questionnaire, and data presented in form of tables and pie charts. It is recommended that in order to assess specific banks’ capacity for portfolio risk management and the creation of expert-based scorecards, focused consultations with those banks are necessary. In addition, there is need for launching a large-scale effort to standardize the gathering of financial statement data, ratio computations, collateral quality measurements (type, loan to-value ratio, lien position), and performance data for loans and deposits. This would eventually allow for the creation of a pooled credit scorecard that includes not only credit bureau data but also the other essential components of a strong NCBA Bank, Kenya scoring model. The days of implementing broad-based policies are being replaced by in-depth evaluations of the market circumstances and a better effort to comprehend the increasingly complex wants of consumers. Additionally, it must be made known that the Credit Information Sharing Mechanism opens up new avenues for obtaining official credit.
EDUCATION LEVELS AND ECONOMIC EMPOWERMENT OF WOMEN IN KENYA: A CASE STUDY OF KAJIADO COUNTY
(management university of africa, 2023-11) Gladys N. Sanchiro; Dr. Thomas Ngui, PhD,; Kennedy C. Maina
Purpose of the Study: This study is centered on examining the impact of education levels as the independent variable on the economic empowerment of women as the dependent variable in Kajiado County, one of Kenya's marginalized regions. Statement of the problem: The County faces gender-based education disparities, socioeconomic challenges, and limited economic opportunities for women. Male chauvinism contributes to the disadvantage of girls, leading to slow development and high female illiteracy due to early marriages. The primary research objective was to explore the connection between education levels and women's economic empowerment in Kenya. The study's specific goals included assessing the impact of education levels, socioeconomic factors, and women's participation in income-generating activities on women's economic empowerment in Kajiado County. Research Methodology: descriptive research design involved a sample of 90 women (30% of the 300 members in the Kajiado County Women Empowerment Group). The study's theoretical framework drew from liberal feminism and empowerment theory. Data collection used questionnaires with closed-ended questions via the mobile tool Kobo Collect. Data analysis in Microsoft Excel included mean, mode, standard deviation, and analysis of variance. Research findings were presented visually through charts and tables. Results of the study: The study used an analysis of variance, where a calculated F-value exceeding the critical F-value leads to rejecting the null hypothesis (H0) in favor of the alternative hypothesis (H1). Employing Microsoft Excel, the analysis produced specific results: F calculated = 2.681, F critical = 1.288. As F Calculated was greater than F Critical (F Calculated > F Critical), the null hypothesis (H0) was rejected, and the alternative hypothesis (H1) was accepted. This outcome signifies a significant connection between women's engagement in economic activities and the economic empowerment of women in Kajiado County. Conclusion: The results of the study suggest a significant correlation between education levels, socioeconomic factors, and women's participation in income-generating activities, and the economic empowerment of women in Kajiado County. These insights were substantiated through the analysis of variance applied to their responses.
RECRUITMENT PRACTICES AND EMPLOYEE PERFORMANCE IN COMEMRCIAL BANKS IN KENYA. A CASE STUDY OF NATIONAL BANK OF KENYA
(management university of africa, 2023-11) Cellestine Musyawa Nyingi; Prof. Emmanuel Awuor
This study determines employees' recruitment practices and employee performance in commercial banks in Kenya. A case study of National Bank of Kenya Headquarters. The specific objectives guiding this study included internal recruitment, recruitment agencies, media advertisement, and talent poaching as recruitment practices affecting the performance of employees at the National Bank of Kenya. The study incorporates the Herzberg’s Two Factor Theory of Motivation and human capital theories. The study employed descriptive research design. The population for the study consisted of all the 65 Human Resource Staff at the National Bank of Kenya, Headquarters. A Census approach was adopted by the study, given the small size of the population. The researcher considered research questionnaires as a research instrument for primary data collection. The quantitative data achieved by the survey were presented in the form of mean averages, frequencies, and percentages. Statistical Packages for Social Sciences., version 25 was also incorporated into the data analysis. It was determined that there is a positive relationship between the adopted recruitment practices and performance of National Bank of Kenya. Therefore, the dependent and independent variables for the study had a string relationship. The correlation was determined by an overall coefficient of correlation of (R) to be 0.516. Besides, it was also shown from the study analysis that the R square value was given as 0.273%. It was recommended that the National Bank Headquarters management need to diversify its recruitment resources to increase its chances of recruiting the right employees for improved performance levels.
PROJECT LEADERSHIP AND PERFORMANCE OF HOUSING PROJECTS IN MACHAKOS COUNTY: A CASE STUDY OF MAVOKO SUB-COUNTY
(management university of africa, 2023-11) Justus Muli; Dr. Juster Nyaga
Objective was to examine project leadership and performance of housing projects in Mafoko Machakos, and goal was to establish the effects of project funding, and project planning on the performance of housing projects. Results will aid in building the framework for further study and provide a critical analysis of project leadership techniques and housing project performance. Resource-based view, Goal-Setting, and Contingency Theory are the theoretical pillars, and descriptive design was adopted with 200 persons as a target group. A sample size of 100 people was chosen using stratified random selection. Questionnaires were used to gather data. A pilot study was conducted using 10 employees who were randomly selected from the target population and SPSS were used to analyze data. Data is presented on the data. The finding showed that the performance of housing projects is significantly influenced by project finance, according to the study, which found that this factor is statistically significant, and project planning significantly affects the performance and study suggests that the national and county governments include stakeholders in their project financing efforts since project finance has a substantial impact on how well housing projects will perform. The performance of housing projects would be improved since the stakeholder's viewpoint would be significant in terms of financers.
APPLICATION OF DIGITAL TECHNOLOGIES IN AGRICULTURE: A REVIEW OF THE PRACTICE AND OPPORTUNITIES FOR SMALLHOLDER FARMERS
(management university of africa, 2023-11) Njeri Gathoga; Jared Osoro
The recent emergence of digital technologies is rapidly transforming the efficiency, effectiveness, and transparency of agricultural production. Smallholder farmers (SHFs) often have limited access to credit facilities, are poorly trained, use old farming tools and practices, and face difficulties managing post-harvest losses and accessing suitable markets for their produce. Changes in climatic conditions and the unpredictability of weather patterns have expounded the current challenges. Digital technology offers scalable opportunities to bridge the gaps and increase the resilience of SHFs in sustaining food production. This study focused on the application of four independent variables of digital technologies by smallholder farmers; use of digital lending technology to access capital and credit facilities; the availability of digital agricultural extension services; the use of digital technology for market linkages and the use of digitally improved tools and farming techniques. The results showed that smallholder farmers who have been trained in digital technologies and use digitally improved tools & modern farming techniques have derived the most benefit and increased output. Precision agriculture, data-driven decision-making at the farm levels, and integration of other Agri-service platforms have helped in improving efficiency, productivity, and sustainability across the whole agricultural value chain. There is still greater opportunity to enhance digital lending platforms and digital marketing for agricultural produce.
STAFF TRAINING AND PERFORMANCE OF LOGISTICS FIRMS IN KENYA – A CASE STUDY OF KUEHNE + NAGEL LIMITED
(management university of africa, 2023-11) Robinson Malala Otieno,; Daniel Komu
The main objective of this research study was to investigate influence of organizational practices on performance of logistics firms in Kenya. The specific objective was to assess the effect of staff training on performance of logistic firms in Kenya. This study was founded using resource-based view and planned behavior theory. The study target population was 326 Kuehne + Nagel Limited employees working in Nairobi, Kenya. This study adopted survey research design. The study adopted stratified random sampling techniques. A 25% sample size was selected. This study used questionnaires to gather data. A pilot test was performed using five questionnaires. The collected data was scrutinized, coded, classified, and systematically keyed in SPSS version 22.0 software for generation of data table and charts. The analysis incorporated both descriptive and inferential statistics. As ethical consideration, all work of authors used was acknowledged. The results indicate correlation r equal 0.448 for staff training. This indicates positive relationship between staff training and performance of logistics firms in Kenya. The study recommends logistics firms in Kenya should rigorously and regular continue to undertake quality staff training to improve knowledge retention and company memory for future succession planning. This study would benefit Kuehne + Nagel Limited and other logistic firms in Kenya to improve their logistical activities as well as future researchers as source of reference and citations.
PERSONAL CREDIT SCORE AND ACCESS TO AFFORDABLE CREDIT; A CASE STUDY OF THE NCBA GROUP PLC, KENYA
(management university of africa, 2023-11) Jared Okoth Awuor; Isabella Sile
To determine the level of risk default that a client or household presents and assign a risk score to each client, to ascertain the validity of the credit score and household borrowing, to examine trends in credit portfolio diversification, to guarantee adequate controls over credit score, the study aims to examine and establish personal credit scores and access to affordable credit in accessing affordable credit, a case study of the NCBA Bank Group PLC Kenya. Targeting 170 personnel, namely the corporate risk manager, project manager, branch manager, credit risk manager, and operations manager of the NCBA Bank, Kenya, a descriptive study approach was used. 30% of the workers in a survey of 35 branches out of 64 branches were used in the study (51 employees). Both primary and secondary data were employed in the investigation. The primary data will be administered with the questionnaire, and data presented in form of tables and pie charts. It is recommended that in order to assess specific banks’ capacity for portfolio risk management and the creation of expert-based scorecards, focused consultations with those banks are necessary. In addition, there is need for launching a large-scale effort to standardize the gathering of financial statement data, ratio computations, collateral quality measurements (type, loan to-value ratio, lien position), and performance data for loans and deposits. This would eventually allow for the creation of a pooled credit scorecard that includes not only credit bureau data but also the other essential components of a strong NCBA Bank, Kenya scoring model. The days of implementing broad-based policies are being replaced by in-depth evaluations of the market circumstances and a better effort to comprehend the increasingly complex wants of consumers. Additionally, it must be made known that the Credit Information Sharing Mechanism opens up new avenues for obtaining official credit.
INTEREST LENDING RATES AND CREDIT POLICY AND HOW THEY DETERMINELOAN REPAYMENT IN KENYA: A CASE STUDY OF DEPOIT TAKING SACCOS IN KENYA
(management university of africa, 2023-11) Kenneth Ngunjiri Mwangi
The researcher studied deposit-taking Saccos in Nairobi County to find out the determinants of loan repayment in Kenya. The Kenya Financial Sector comprises banks, microfinances and SACCOs, however due to their competitive lending charges and affordable options the latter have, contributed a great deal in economic prosperity through advancement of capital, savings mobilization and wealth creation to young and existing entrepreneurs as well as big corporate entities. However, while the above hold true the financial industry has been suffered the blow of poor loan repayment by the borrowers. In view of the above, two specific objectives acted as the independent variables influencing loan repayment in the DTSs this comprised to; determine the influence of interest lending rates, explore the influence of credit policy on loan repayment in DTSs. in Kenya. The Agency Theory was used as the main theoretical framework and anchored on the Fisher Interest Rates Theory. Descriptive Research Design was adopted, using a target population of 92 employees, which delivered the appropriate sample of 46 respondents to facilitate data collection using closed and open-ended questionnaire delivered to the respondents, which were accurately and precisely designed and easy to fill. Finally, multiple linear regression model, charts and bar graphs were used for data analysis and presentation. Study results indicated interest lending rates in deposit taking Saccos to have a big impact on loan repayment, in that, it favorably and adversely affected loan repayment accordingly, the credit policy seemed to quite significantly impact on the loan repayment. In conclusion, lending rates significant impacted on loan repayment, credit policy ought to be fully and well implemented. The study recommended proper internal control system to monitor and control those specific variables from being over ridded by the loan officers. Same area of study should be advanced to MFIs and explore other variables like open loan guarantors, member education, collateral adequacy and leadership style.
AN INVESTIGATION ON THE RELEVANCE OF TEACHING MORAL VALUES TO MITIGATE CONFLICT IN EDUCATIONAL INSTITUTIONS
(management university of africa, 2023-11) Dinah Aulo; Eric Onyango; Christine Okelo
The upsurge of criminal offences in schools and families, depicts an existing problem in the Kenyan society. This affects the family set up being the most import social unit and the relationship between teachers and students in learning institutions. About 40% of family murder cases, violence, rape, incest has been recorded, while about 50% of student – teacher violence, confrontations and disrespect have been recorded. This has led to offenders being arrested and put to trial by the law. Such offences affect harmony in the family as a social unit and undermine effective management of learning institutions thus defeating the achievement of expected goals of education by removing conflicts and promoting a positive attitude of mutual respect, in order to enhance a harmonious society and environment that should positively contribute to national development. The purpose of this study is to investigate causes, types, effects of conflicts, understanding knowledge and possible contribution of the teaching of moral values in educational institutions. The research will be conducted based on the conflict theory, the teleological/deontological theories and the Psychoanalytic theory. The respondents of the study included sampled students and teachers in selected learning institutions in Nairobi County. A total of 100 participants were involved; both Google questionnaires and self-administered questionnaires was used to collect data. Qualitative Descriptive statistical method was also used to carry out the research.
CREDIT ACCESS ON GROWTH OF SME IN KENYA
(management university of africa, 2023-11) Boneface Wanjala Wekesa; Dr. Samuel Thiong’o
In order to determine the effect of credit access on Growth of SME in Kenya. The paper employs descriptive research design and makes use of quantitative modes to assess the effect of credit access on Growth of SME in Kenya. Desktop research review was conducted to support the data collected through Likert scale questionnaires and analyzed using SPSS version 20. Data above demonstrates that, Credit access had a higher mean, and this could be related to the mobile loans (Mshwari) that are available for every mobile user, and the SME community have taken advantage of the access to small loans. The mean score for statements ranged from 3.9135 for the statement “The firm encourages bank deposits for every transaction”, a mean score of 3.8300 for the statement “The firm encourages accounts payments as opposed to cash payment” meanwhile a mean score of 3.8271 for the statement “The firm encourages accessing financial services” and a mean score of 3.7839 for the statement “Firm Management encourages access to credit” finally the statement while “ The firm encourages insurance services as part of risk management” established a mean score of 3.7637 “. The paper concludes that, bank deposits for every transaction were considered an appropriate method of transacting in SMEs. Access to reasonable finances remains a tenacious challenge for SMEs in Kenya and financing of SMEs is profoundly reliant on loans from customary sources including commercial banks, SACCOs and microfinance establishments.
PERFORMANCE APPRAISAL AND EMPLOYEE PERFORMANCE IN THE KENYAN HEALTH SECTOR: A CASE STUDY OF PHARMACY AND POISONS BOARD
(management university of africa, 2023-11) Abdinasir Ahmed Sheikh; David Kanyanjua
This study sought to determine the effect of performance appraisal on employee performance in the Kenyan health sector, with a specific focus on the Pharmacy and Poisons Board. The study was guided by objectives which included determining the effect of performance planning, regular feedback, performance diagnosis, and best fit compensation on employee performance. To achieve the objectives, both primary and secondary data were collected. A descriptive research design was employed, and the target population included managers and employees of the Pharmacy and Poisons Board in Kenya. The data was analyzed using descriptive and inferential approaches with the Statistical Package for Social Sciences software (SPSS). Questionnaire instruments were used to collect quantitative data, and the findings were presented using various tables, charts, and graphs. The findings revealed that performance planning had a significant positive effect on employee performance (β = 0.174, p < 0.05). Additionally, the study found that regular feedback positively influenced employee performance (r = 0.659, p < 0.01). Furthermore, the study revealed that performance diagnosis had a significant positive effect on employee performance (r = 0.70, p < 0.01). Regarding best fit compensation, the study found a strong positive relationship between these factors and employee performance (β = 0.790, p < 0.001). Based on these findings, it is recommended that organizations prioritize effective performance planning, establish mechanisms for regular feedback and coaching, ensure alignment between employee skills and job requirements, and implement fair and motivating compensation structures.
EFFECT OF STAKEHOLDERS’ PARTICIPATION ON PERFORMANCE OF COUNTY GOVERNMENTS IN KENYA. A CASE OF KITUI COUNTY GOVERNMENT
(management university of africa, 2023-11) Joseph Kyavoa; Prof. Washington Okeyo
Corporate governance helps the organization in coming up with the structure that assists in formulating objectives, and the ways of accomplishing the set goals and monitoring performance. The performance management in public service sector entails successful management of the policies and plans aimed at achieving the targets and the anticipated benefits. Government officials concentrate more on policy, regulation and operational matters while on the other hand, the public who are the employees ought to be productive in an organization for them to secure and continue in their employment position and lastly other stakeholders have concerns in various societal and environmental issues. Stakeholders are individuals with an interest in a project or who will be impacted by it. Project success and improved decisions result from stakeholder participation. Project sustainability depends on fostering local ownership, which is accomplished through participation. Stakeholder involvement in projects results in a number of benefits. Stakeholders are able to develop their capacities and identify their own projects in the future. In turn, this promotes effectiveness and sustainability. The adoption of a devolved system of government in 2013 gave county governments the chance to improve local service delivery, but to this day, many counties continue to face rising demands from their citizens for the delivery of better services in an equitable and transparent manner. Counties should develop a structured and inclusive stakeholder engagement strategy that identifies key stakeholders, outlines their roles, and establishes communication channels. This strategy should promote meaningful participation, transparency, and collaboration among stakeholders, ultimately contributing to better decision-making and improved county performance.
BUSINESS PROCESS RE-ENGINEERING AND OPERATIONAL EFFICIENCY OF COMMERCIAL STATE CORPORATIONS WITHIN NAIROBI COUNTY, KENYA.
(management university of africa, 2023-11) Rawlings Omondi Ochollah; Dr. John Cheluget
As Governments throughout the world consider the justification for owning and managing profit-driven enterprises, the conversation surrounding the internal efficiency of public sector entities has evolved into a topic of public concern. In light of the situation, the purpose of this study was to find out how business process re-engineering (BPR) impacts the efficiency of operational processes within commercial state corporations located in Nairobi County, Kenya. The study was guided by specific objectives: to assess the influence of senior management support on operational efficiency, analyze the impact of organizational culture on operational efficiency (OE), explore the effect of selecting a BPR methodology on operational efficiency, and probe into the influence of BPR strategic alignment on the OE of state-owned corporations in Kenya. The research was conducted on 36 commercial state corporations within Nairobi City County, Kenya. The research scope was restricted to four key variables: upper management support, BPR strategic alignment, choice of BPR methodology, and organizational culture. The investigation centered on commercial state corporations that operated during the period from 2019 to 2022. The resource-based perspective theory, systems theory, and organizational contingency theory were all incorporated into the study's theoretical framework in order to comprehend the theoretical underpinnings of the study variables. The census technique was applied using a cross-sectional survey study design because there are only 46 Commercial State Corporations in Kenya (n=46). Structured questionnaires were administered to gather quantitative data. Data analysis involved the use of SPSS version 24 for calculating descriptive statistics and Multiple Linear Regression analysis. The results show that the support of senior management, organizational culture, the choice of business process reengineering method and the alignment of business process reengineering strategies all have a positive impact significantly to the operational efficiency of state-owned commercial corporations (P < 0.05). The study's conclusions emphasize four critical recommendations for enhancing the OE of commercial state corporations. Firstly, securing unwavering top management support is paramount, as it significantly influences OE improvements. 168Secondly, fostering an organizational culture aligned with BPR methodologies is crucial for success. Thirdly, careful selection of the appropriate BPR methodology and diligent adherence to its steps are imperative. Lastly, aligning BPR initiatives with the overall organizational strategy is pivotal in eliminating superfluous processes and tasks. By heeding these recommendations, commercial state corporations can achieve substantial gains in operational efficiency, ultimately boosting their performance and competitiveness.
TRANSACTIONAL LEADERSHIP STYLE AND EMPLOYEE SATISFACTION IN WATER SERVICE INDUSTRY IN KENYA: CASE OF MALINDI WATER AND SEWERAGE COMPANY
(management university of africa, 2023-11) Anderson Kasiwah Furaha; Prof. Washington Okeyo
Employee satisfaction among organizations requires an optimal mix of leadership styles. Managers of firms grapple with the various leadership styles that can suit them organizational employees, so as to satisfy them. Data from water services companies in Kenya indicates a grim picture on the state on employee satisfaction levels. The purpose of this study was to examine transactional leadership and employee satisfaction in the water service industry: a case of Malindi water and Sewerage Company limited. The study objectives were to determine the effect of contingent reward on employee satisfaction in the water service industry; to evaluate the effect of active management by exception on employee satisfaction in the water service industry; to assess the effect of passive management by exception on employee satisfaction in the water service industry. This study was guided by three theories namely the transactional theory of leadership, the fulfilment theory and the discrepancy theory. This study adopted a descriptive research design. The target population was 206 employees of Malindi water and Sewerage Company limited. The sample size of this study was 62 respondents. A questionnaire was used and data was analyzed through SPSS. Findings revealed that; there is a negative and significant relationship between contingent reward and employee satisfaction in Malindi Water and Sewerage Company limited; there is a negative and insignificant influence of management by exception on employee satisfaction in Malindi Water and Sewerage Company limited. There is a positive and insignificant influence of passive management by exception on employee satisfaction in Malindi Water and Sewerage Company limited. Overall, contingent reward, active management by exception and passive management by exception positively and insignificantly affect employee satisfaction in Malindi Water and Sewerage Company limited. This study recommends that the company should be fair in its appraisal and reward scheme. It is a recommendation of this study that managers should concentrate on successes at the workplace. The management of the company should encourage the employees to be proactive in the course of performing their duties. It is a recommendation of this study that accomplishments be recognized, and rewards be instituted.
CONTINUOUS QUALITY IMPROVEMENT AND PERFORMANCE OF LOGISTICS FIRMS IN KENYA – A CASE STUDY OF KUEHNE + NAGEL LIMITED
(management university of africa, 2023-11) Robinson Malala Otieno; Mr. Daniel Komu
The main objective of this research study was to investigate influence of organizational practices on performance of logistics firms in Kenya. The specific objective was to determine the effect of continuous quality improvement on performance of logistic firms in Kenya. This study was founded using resource-based view and planned behavior theory. The study target population was 326 Kuehne + Nagel Limited employees working in Nairobi, Kenya. This study adopted survey research design. The study adopted stratified random sampling techniques. A 25% sample size was selected. This study used questionnaires to gather data. A pilot test was performed using five questionnaires. The collected data was scrutinized, coded, classified and systematically keyed in SPSS version 22.0 software for generation of data table and charts. The analysis incorporated both descriptive and inferential statistics. As ethical consideration, all work of authors used was acknowledged. The results indicate correlation r equal 0.507 for quality improvement. This indicates positive relationship between quality improvement and performance of logistics firms in Kenya. The study recommends that the logistics firms in Kenya should continue to improve their standards of operations and quality control measures to reduce waste, lead time, errors, mistakes and improve quality of services rendered to customers thus promote their brand image. This study would benefit Kuehne + Nagel Limited and other logistic firms in Kenya to improve their logistical activities as well as future researchers as source of reference and citations.
PROJECT MANAGEMENT PRACTICES AND PERFORMANCE OF EDUCATION PROJECTS IN KENYA: A CASE STUDY OF KAJIADO COUNTY
(management university of africa, 2023-11) Jacton Omondi Eliab; Dr. Juster Nyaga
The objective was to examine the project management practices and performance of education projects through the study of Kajiado County with the specific objective of establishing the effect of project funding. System theory served as the study's primary anchor theory and was reinforced by stakeholder theory. The target audience consisted of 200 respondents, and the study employed a descriptive research design. A stratified random sampling technique was used to determine a sample size of 100 participants. Questionnaires were used to collect raw data. Ten participants were chosen at random to participate in the pilot study from the target population. The findings indicate that project management practices and the performance of education projects have a significant relationship. Thus, the predictor variable project funding is statistically significant, indicating that raising the average index of predictor variables should improve the performance of education projects. This will help the future county government of Kajiado and the National government determine how to best implement these recommendations to maximize the performance of education projects the National government should invest more to ensure efficient and performance implementation of the educational infrastructure projects in a way that is more sustainable research on current funding trends while implementing ongoing financial management skill development and infrastructure that support this crucial aspect of project implementation.
E-PROCUREMENT PRACTICES AND PERFORMANCE OF ROADS CONSTRUCTION PROJECTS IN KENYA. A CASE STUDY OF KENYA NATIONAL HIGHWAY AUTHORITY, KAKAMEGA COUNTY
(management university of africa, 2023-11) Wesley Koech; Dr. Paul Machoka
The critical pre-planning stages for road construction projects encompass tasks such as planning, analysis, design, earthwork, paving, implementation, quality control assessment, and task interdependency scheduling. There has been a visible setback in implementation due to timely challenges in completion of road projects construction systems despite reforms in procurement regulations in regard to PPDA of 2005. The primary focus of this study was to investigate the how e-procurement practices has affected the performance of roads construction projects in Kakamega County Government's Western Region with reference to the Kenya National Highways Authority. To do so, the study established the effects of e-procurement practices (e-tendering, e-sourcing, e-valuation, and e-submission) on performance of roads construction projects under KeNHA in Kakamega County. The study was guided by the Resource Based View theory, Dynamic Capability Theory and Unified theory of acceptance. Study findings revealed that e-sourcing had significant influence on performance of road construction projects (t-statistic=19.927, p-value=0.002< 0.05). E-tendering had a significant influence on performance of road construction projects (t statistic=25.674, p-value=0.045< 0.05). Study revealed that e-evaluation had significant influence on performance of road construction projects (t statistic=3.183, p-value=0.006 < 0.05). Lastly, the study revealed that the e-submission had a significant influence on performance of road construction projects (statistic=6.117, p-value=0.000 < 0.05). Measures related to the e-procurement system should be improved, and management should take the lead in the implementation of electronic procurement. This will improve the reduction of supply chain risks and make supplier performance more beneficial for KeNHA as well as road construction projects. The results of this study will inform strategic decisions the management may need to make to ensure effective application of e-procurement in KeNHA as well as other organizations.
TECHNOLOGICAL INNOVATIONS AND PERFORMANCE OF LOGISTICS FIRMS IN KENYA – A CASE STUDY OF KUEHNE + NAGEL LIMITED
(management university of africa, 2023-11) Robinson Malala Otieno; Mr. Daniel Komu
The main objective of this research study was to investigate influence of organizational practices on performance of logistics firms in Kenya. The specific objective was to ascertain the effect of technological innovation on performance of logistics firms in Kenya. This study was founded using resource-based view and planned behavior theory. The study target population was 326 Kuehne + Nagel Limited employees working in Nairobi, Kenya. This study adopted survey research design. The study adopted stratified random sampling techniques. A 25% sample size was selected. This study used questionnaires to gather data. A pilot test was performed using five questionnaires. The collected data was scrutinized, coded, classified and systematically keyed in SPSS version 22.0 software for generation of data table and charts. The analysis incorporated both descriptive and inferential statistics. As ethical consideration, all work of authors used was acknowledged. The results indicate correlation r equal 0.900 for technology innovation. This indicates positive relationship between quality improvement and performance of logistics firms in Kenya. The study recommends logistics firms in Kenya, should extend investment level on technology such as use of GPRS, robots, chatbots and other artificial intelligence technologies to improve handling of cargo, tracking of goods on transit and real time information to customers. This study would benefit Kuehne + Nagel Limited and other logistic firms in Kenya to improve their logistical activities as well as future researchers as source of reference and citations. Keywords: Organizational practices, Performance, Logistics firms, Technological innovation, Kenya, Kuehne + Nagel Limited.
ROLE OF ENTREPRENEURSHIP DIVERSITY IN ACHIEVEMENT OF ECONOMICPILLAR OF THE KENYA VISION 2030
(management university of africa, 2023-11) Prof. Peter Paul Kithae
The purpose of the research was to examine and establish the importance of entrepreneurship in development of Kenyan economy in line with vision 2030. Basically, the research analyzed previous studies in the field of entrepreneurship and economics in Abid to establish a comprehensive knowledge about the dynamics of self-employment. The study offered a broad understanding of entrepreneurship as explained by different schools of thoughts from the field of economics. Entrepreneurship can be described as an initiative to creatively establish and put into practice new ideas with an aim of creating wealth for the betterment of the society. Furthermore, the research explored theoretical background of entrepreneurship and traditional perception of entrepreneurial activities. Based on the studies carried out in the past, the research established a positive correlation between entrepreneurial activities and economic growth. The findings further indicated that government plays an important role in enhancing entrepreneurship in any given country. Various conclusions were drawn regarding the effects of entrepreneurship on the economy and issues that are associated with success of the process. Lastly, the researcher made recommendations to the government of Kenya, academic institutions and financial organizations, to consider creating a more suitable environment for entrepreneurship.