Diploma Research Projects
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Item THE IMPACT OF TECHNOLOGY ON ACADEMIC PERFORMANCE OF UNIVERSITY STUDENTS: CASE STUDY OF THE MANAGEMENT UNIVERSITY OF AFRICA(management university of africa, 2021-04) ABDULMUDALIB KHALIF ABDULMAJIDThe quest for new knowledge is an innate essential of every human being. Throughout the human beings’ existence, it has been an accepted fact and an agreeable belief that whoever knows more has more in all aspects of society. Knowledge drags along with-it power, skill, wealth and an overall better view and approach to life issues It is based on this fact that one of the greatest investments in a society is education. The more input into education, the more output it brings. Governments and organizations alike have included education as a basic human right in them constitutions, rules, policies and statutes. Technology has swiftly and with an immense pace taken over every aspect of the society, and education is no exception. It has been used to augment the traditional teaching methods. Technology is a facilitator in several ways, by generally introducing new models and especially in a teacher-learner-content circle. The impact of technology cannot be underestimated; it has the power to alter the model of teaching by introducing a new approach to teaching. The model offers a link between facilitators and the student with content, and professional sources of educational materials to personalize the learning process. The end result of learning is to gain experience. At this note therefore, an individual should always change and alter the thinking habits to the surrounding environment. Additionally, learning is shown clearly by the demeanor of the person. Education is a basic need of the society, and societies can utilize it as a driving to gaining economic and social milestones in terms of development. A view of highest performing country economies and GDP’s point to the fact that most of the populace are highly educated. In some instances, some societies regard and equate education to life. Many institutions, over the time, have integrated both the eLearning and face to face learning odes, so as to fit in every need of students from different walks of life and interests too.Item SOCIAL MEDIA AND ITS IMPACTS ON THE POLITICS OF DEVELOPING COUNTRIES WITH SPECIAL EMPHASIS IN KENYA(management university of africa, 2021-04) MICHAEL ABDUBA JIRMASocial media such as, Twitter, Facebook and YouTube are often seen as political game changers and influencer. In this research, various models are introduced for studying the results of social media on various political communities. These models aim to investigate the relationship between Social Media Participation and Community Participation. With the changing times, and the increase with ICT resources, there seems to be a significant increase to social media users and many sharing political views as frequent as on a daily basis. The case study aims to see how much social media affects the views of people on the political aspects. This study recommends that political aspirants and those who wish to participate in politics in the near future should carefully view social media as a platform for launching campaigns, view, and analyze carefully what is required of them to prosper in the political venture .Item FACTORS AFFECTING IMPLEMENTATION OF PROCUREMENT PLANNING IN PUBLIC ORGANIZATIONS; A CASE STUDY OF KENYA REVENUE AUTHORITY(management university of africa, 2021-04) KHALID ABDULMAJID KHALIFThe Procurement plans implementation in public organizations is influenced by varying factors. The objective of the study is to establish the factors affecting implementation of Procurement plan in public organizations: a case study of Kenya Revenue Authority. Its specific objectives were to establish the effects of information technology on implementation of Procurement plan in Kenya Revenue Authority, to establish the Effects of Procurement expertise on implementation of Procurement plan in Kenya Revenue Authority and to assess the effects of accountability practices on implementation of Procurement plan in Kenya Revenue Authority. The researcher used descriptive research design in collecting data from respondents. From a target population of approximately 100 employees at the departments in the public organizations. The researcher used 30 respondents as the sample size to be distributed across different management category. Stratified and simple random sampling methods was used to select respondents. The researcher used questionnaires as a tool for data collection. The questionnaires will contain closed ended questions that solicited respondents’ views on Procurement plan implementation, as weighted on linker scale. Both quantitative and qualitative techniques are set to be used in the study. Collected data was analyzed through descriptive statistics and inferential statistics. The data will be then presented in tables, graphs and pie charts for easy understanding of the findings. The researcher established that the Kenya Revenue Authority of Nairobi is hindered by lack of e-procurement methods, lack of automated procurement systems, and lack of supportive ICT infrastructure and absence of ICT skills amongst procurement staff. The findings indicated that the Kenya Revenue Authority conduct staff training on the implementation of procurement plans, competency of staff a much-needed requirement to guarantee effective implementation of procurement plans. The study established that Spend analysis is one of the crucial elements necessary for an effective procurement plan in the Kenya Revenue Authority of Nairobi. The study concluded that information technology the researcher concluded that that integration of procurement functions with ICT has enabled many public training institutions to improve the level of effectiveness in the execution of procurement practices, Procurement staff competency affect procurement plans both for procurement unit and to the whole nation in the sense that experienced staff carry out duties in a professional manner and reduce wastage of resources and that Spend analysis is one of the crucial elements necessary for an effective procurement plan in the Kenya Revenue Authority of Nairobi. This study recommends that the Kenya Revenue Authority of Nairobi should be organizing workshops and trainings for procurement officers in order to improve their skills and knowledge, while employing they should ensure key competencies and experiences are put into consideration. The Kenya Revenue Authority of Nairobi should also put in place measures to prevent unethical behaviors which are costly to the County.Item EFFECTS OF ONLINE MARKETING, COMPUTER USAGE AND MOBILE MONEY ON SMALL AND MEDIUM ENTERPRISES IN NAIROBI(management university of africa, 2021-06) MARY EVELYN ACHIENG OTUMBAThe purpose of this research is to examine the effects of online marketing, computer usage and mobile money on a Small and Medium Enterprises in Nairobi. The study will be carried in Nairobi. The study will establish how types of computers influence small and medium businesses in Nairobi County, by finding out how the use of computers benefits the Small and Medium Enterprises. The descriptive survey design will be used to carry out this study. These enterprises consist of businesses that have been operational; each enterprise having engaged 10 or more employees to manage the day-to-day operations of the business. The estimated total population of business in Nairobi County is 1600. The study employed in the design of this research was descriptive correlation survey technique where a sample of 81 respondents will be picked. The study will rely on primary data sources and secondary data. Primary data will be collected using questionnaires. Descriptive statistics will be used to analyze the data. The findings have revealed that online marketing, computer usage and mobile money has a positive influence towards Small and Medium Enterprises in Nairobi. In conclusion, it should be noted that the differences studied were significant, and therefore moderation is important for the assessment. The main benefit of this study was the strong correlation between factors influencing business development such as Computer usage, Online marketing, Mobile money and business investment.Item FACTORS AFFECTING THE ESTABLISHMENT OF SMALL AND MEDIUM - SIZED ENTERPRISES (SMEs) IN STAREHE CONSTITUENCY, NAIROBI COUNTY(management university of africa, 2021-06) DAISY JELAGAT KOMENSmall and medium business ventures around and within Nairobi County have experienced little growth in size. Close to half of the businesses fail after operating for a short while. This kind of failure unfortunately does not only affect new players; it also affects old and already established businesses hence the purpose of this study examined the factors affecting establishment of SMEs in Starehe, Nairobi County. The study was guided by the following specific objectives; to determine the effects of access to capital on establishment of SMEs in Starehe, Nairobi County, to explore the effects of government support on establishment of SMEs in Starehe, Nairobi County and to determine the effects of managerial skills on establishment of SMEs in Starehe, Nairobi County. This study was anchored by the following theories; Resource Based View and Positive Accounting Theory. The research design for this study was descriptive research design. The target people of the study consisted of SMEs taxpayers in Starehe, Nairobi County. This population was targeted to give comprehensive information that was significant for analysis and explanation of the data. The study population comprised of 373 SMEs within Starehe, as per the Nairobi County register. The sampling technique that was used in this study is stratified random sampling. The researcher used questionnaire as a tool for data collection. The questions presented to the respondents were closed ended questions. Both quantitative and qualitative data were collected. This study used both primary and secondary statistics, also used quantitative and non-quantitative methods to conduct the analysis of the results. The data analysis procedure involved the use of quantitative techniques whereby the information to be dealt with was derived from the questionnaires. The quantitative technique was used in employing statistical methods such as the ones listed below: The following techniques of analysis and interpreting data were used: Tabulation, Bar graphs, Pie charts and Percentage. Multiple regression analysis was used to establish the factors affecting establishment of SMEs in Starehe, Nairobi County. The findings revealed that Access to capital has a positive influence on Establishment of SMEs in Starehe in Nairobi County. The results showed that Government support practices have a moderate influence on Establishment of SMEs in Starehe in Nairobi County. Majority of the respondents agreed that Managerial skills had a negative influence on Establishment of SMEs in Starehe. The study concludes that Access to capital, Government support and Managerial skills have significantly affected Establishment of SMEs in Starehe in Nairobi County. This study recommends that the central government work with private sector financial providers to address the challenges facing SMEs in terms of access to finance. The role of government funding in resolving the financial crisis facing SMEs is a matter of controversy that needs to be thoroughly investigated. It is therefore important to examine the effectiveness of the electoral system in Kenyan literature and to look at the progress made in promoting fiscal reform by SMEs.Item FACTORS AFFECTING FINANCIAL PERFORMANCE OF CEMENT MANUFACTURING COMPANIES IN KENYA: A CASE STUDY OF MOMBASA CEMENT ATHI RIVER MACHAKOS COUNTY.(management university of africa, 2021-08) MOHAMED AMIN ALIThe main purpose of the study was to investigate factors affecting financial performance of cement manufacturing companies in Kenya a case study of Mombasa Cement Company which is geographically located at Athi-river along Namanga road at shalom hospital in Machakos County. The firm was used to carry out the research on the above stated topic. The specific objectives of the research were; to establish the extent to which information technology affect financial performance in cement sector in Kenya, to evaluate how government policies affect financial performance in cement sector in Kenya, to determine the extent to which employee competency affect the financial performance in the banking cement sector in Kenya, to investigate the extent to which innovation affects financial performance in the cement sector in Kenya. The expected beneficiaries of study carried out were; the management of Mombasa cement company in understanding the factors affecting financial performance of cement companies in Kenya, other financial institutions in understanding factors affecting financial performance of cement in their firms and other researchers who may wish to pursue further research in this area. The study used Descriptive Research Design, where the targeted population was 120 employees. The researcher also used Stratified random sampling procedure to select a sample size of 60 respondents which represented 50% of the target population. Questionnaires were adopted in collecting data which was later analyzed both quantitatively and qualitatively and presented using pie charts and tables.Item AN ANALYSIS OF CONFLICT MANAGEMENT IN RELATION TO ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF KENYA PORTS AUTHORITY(management university of africa, 2021-09) ROMANO ILUKU OKISAIThe study’s main objective was to establish the analysis of conflict management in relation to organizational performance of Kenya Ports Authority. The study was guided by the following specific objectives: To determine the effects of Collaboration management on the performance of Kenya Ports Authority, to establish the effects of Mediation on the performance of Kenya Ports Authority and to determine the effects of negotiation on the performance of Kenya Ports Authority. The literature review indicated that’s that 65 percent of performance problems result from conflict managements between employees, results to huge expenses in the organizations. However, he states that resolved office conflict signifies the largest decreased cost in many businesses, yet it remains largely recognized. This study used descriptive research design. The target population of this study consisted of selected departments of Kenya Port Authority and the numbers of staff were 140. The researcher used 30% of the target population to obtain a sample size of 23 respondents. In the collection of data both primary and secondary data collection were adopted. The researcher administered questionnaires to employees who were selected using the convenient sampling technique. The secondary data was gathered from reading books, journals that contain information that is related to analysis of conflict management in relation to organizational performance of Kenya Ports Authority. The qualitative data from secondary sources was analyzed using content analysis and logical analysis techniques. The techniques of analysis and interpreting data such as: Tabulation, Bar graphs, Pie charts and percentage was used to present the findings. The findings of the study revealed that collaboration management influenced Kenya Ports Authority Organizational performance positively. The study concluded that there was a strong positive relationship between Collaboration management, Mediation and Negotiation practices on Organizational performance in Kenya Ports Authority. The researcher recommended enough measures to be put in place to ensure there was continuous improvement in Organizational performance of Kenya Ports Authority.Item EFFECTS OF STRATEGIC PLANNING ON ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF KENYA PORTS AUTHORITY(management university of africa, 2021-09) NAJMA TAWANE ABDIThe study’s main objective was to establish the effects of strategic planning on organizational performance, a case of the Kenya Ports Authority, Nairobi County. The study was guided by the following specific objectives: To establish effects of strategic planning practices on the performance of Kenya Ports Authority, Nairobi County, to determine the effects of innovative strategy on the performance of Kenya Ports Authority, Nairobi County, To find out the effects of strategic leadership on the performance of Kenya Ports Authority, Nairobi County and to determine the extent to which strategy evaluation on the performance of Kenya Ports Authority, Nairobi County. The literature review indicated that’s that lot of research has been done on strategic planning in sampled state corporations but the researcher has found none is a publicly available survey focusing on a number of state corporations rather most researchers have chosen corporations for a case study and this makes their findings prone to errors associated with low sampling. The target population of this study consisted of 126 employees of Kenya Ports Authority in Nairobi County. The researcher will use 30% of the target population to obtain a sample size of 38 respondents. Questionnaires will be administered to employees who will be selected using the convenient sampling technique. The secondary data will be gathered from reading books, journals that contain information that is related to effects of office conflict management on the performance of Kenya Ports Authority. The qualitative data from secondary sources will be analyzed using content analysis and logical analysis techniques. The techniques of analysis and interpreting data such as: Tabulation, Bar graphs, Pie charts and Percentage will be used to present the findings. The findings of the study revealed that strategic planning influenced Kenya Ports Authority organizational performance positively. These findings were supported by the frequencies of the responses from the respondents which were presented in the form of percentages and mean scores. Further the finding was supported by the coefficient of determination (R square = 0.623) which shows that 62.3% of variations in organizational performance are explained by strategic planning. The study concluded that through implementation of the strategic planning, Kenya Ports Authority in Nairobi County has increased their potential of improving organizational performance. The study recommended that the management of Kenya Ports Authority should incorporate strategic planning practices in their organization. This will help in the development of strategies to match their long-term goals in the organization.Item A STUDY TO DETERMINE THE IMPACT OF EMPLOYEE RELATIONS ON ORGANIZATIONAL PRODUCTIVITY IN PRIVATE SECTOR IN KENYA A CASE STUDY OF I &M BANK, HEAD OFFICE KENYA.(management university of africa, 2021-09) EUCABETH KAGENDOThis research dealt with the most pressing issues facing most organizations today in the need to raise employee performance and organizational productivity. I&M Bank were selected because the employees were not so much interested with the organization productivity neither did the employees do anything that would have helped in increasing the organization profits. There is a widespread belief that productivity improvements can only be achieved through a fundamental reform in the area of employee relations. Therefore, it's worthwhile to study the Problem of the impact of employee relations on organizational productivity in a broader sense. This mainly deals with the impact of employee relations on organization productivity by Identifying and understanding the relationship between the independent variables of key indicators of organizational productivity. Responses gathered from the staff were analyzed to bring out findings, conclusions and recommendations for this study. In relation to this study, the descriptive design research was chosen as the appropriate one. Data was gathered from both primary and secondary sources of information. Data was collected by use of questionnaires and reliability of research instruments was tested using test-retest technique and validated by experts in the academic research. Stratified random sampling and simple random sampling was used to collect the sample size of 28 respondents. The data was analyzed and collected by descriptive statistics; simple frequencies and percentages. From the research findings it was concluded that there is a strong positive relationship between the independent and dependent variable which indicate a greater impact from employee relations towards the overall productivity. The most valuable recommendation given is to treat employees with great care.Item EFFECT OF PROCUREMENT PLANNING ON ORGANIZATION PERFORMANCE: A CASE STUDY OF KENYA PORTS AUTHORITY.(management university of africa, 2021-09) AMINA HUSSEINThe study’s main objective was to establish the effects of procurement planning on performance of public organizations. The study was guided by the following key objectives to establish the effects of Cost Estimation on performance of Kenya Ports Authority, to establish the effects of Needs Assessment on performance of Kenya Port Authority and to establish the effects specifications planning on performance of Kenya Ports Authority. The study highlighted Theoretical literature review on procurement planning practices under the following topics; Institutional Theory, Resource-Based Theory and Linear Policy Theory. This study used an explanatory research design. Employees who were chosen using the purposive sampling technique were given questionnaires. The study's target population consisted of roughly 200 Kenya Ports Authority departmental workers. This study's data was obtained from both primary and secondary sources. The secondary data was collected from the organization's Human Resource Management review reports. Employee surveys were used to collect primary data. The research aimed for a sample size of 60 participants out of a total of 200. Data was gathered in both quantitative and qualitative methods. Secondary source qualitative data was analyzed using content analysis and logical analysis methods. Quantitative data were utilized to analyze raw data using a descriptive approach, in which the fundamental characteristics of the data were presented.Item FACTORS INFLUENCING GLOBALIZATION STRATEGIES ON FINANCIAL PERFORMANCE OF KENYAN COMPANIES. A CASE STUDY OF BIDCO AFRICA(management university of africa, 2022-03) DEKOW MUDE RAHOIPurpose of carrying out the study is to ascertain international approaches of financial institutions in Kenya. The study has been explained with both the independent variable and dependents variables. A descriptive study was used as the method of investigation. In order to gather data, a questionnaire was dropped off and picked up at a later date. Regression analysis was utilized to examine the link between business integration and supply chain performance, whereas percentages and frequencies were employed for objective one and three. Tables were used to display the results. Financial performance of Kenyan companies from the analysis 98% of the respondents were for the opinion that Franchising as a Globalization strategy affect financial performance of Kenyan companies. While 2% of the respondents stated that Franchising as a Globalization strategy does not affect financial performance of Kenyan companies. indicates that 71% of respondent indicated that Mergers & acquisition as a Globalization strategy financial performance of Kenyan companies while 29% indicated that mergers & acquisition as a Globalization strategy does not financial performance of Kenyan companies. From the analysis 79% accepted that FDI as a Globalization strategy financial performance of Kenyan companies while the remaining being the minority of 21% stated that FDI as a Globalization strategy does not affect financial performance of Kenyan companies. That 88% of the respondents agreed that brand effects as a globalization strategy financial performance of Kenyan companies whereas 12% of the respondents disagreed. The study recommends that Bidco Africa should foster innovation as this will enhance their profitability. The study recommends that Bidco Africa should formulate a clear rewards system, bonus structures, and other fringe benefits that can help improve productivity within the firm. The research recommends that the bank should foster their training programmers across all employees’ aspects to ensure a positive impact on their profitability. The study also recommends that the bank should review the operational costs associated with market segmentation and product delivery to ensure the banks absorb minimal costs.Item EFFECTS OF GLOBALIZATION STRATEGIES ON FINANCIAL PERFORMANCE OF KENYAN COMPANIES. A CASE STUDY OF BIDCO AFRICA(management university of africa, 2022-06) RUKIA HASSAN ADANThis study's main goal is to determine how globalization policies affect Kenyan companies' financial performance. Establishing the impact of franchising as a globalization strategy on the financial performance of Kenyan enterprises is one of the specific objectives. to ascertain how the financial performance of Kenyan companies is impacted by mergers and acquisitions as a globalization strategy. To assess the role of FDI as a Globalization strategy on financial performance of Kenyan companies. To establish how Brand Effects as a Globalization strategy affect financial performance of Kenyan companies. A descriptive study was used as the method of investigation. In order to gather data, a questionnaire was dropped off and picked up at a later date. Regression analysis was utilized to examine the link between business integration and supply chain performance, whereas percentages and frequencies were employed for objective one and three. Tables were used to display the results. Financial performance of Kenyan companies from the analysis 98% of the respondents were for the opinion that Franchising as a Globalization strategy affect financial performance of Kenyan companies. While 2% of the respondents stated that Franchising as a Globalization strategy does not affect financial performance of Kenyan companies. indicates that 71% of respondent indicated that Mergers & acquisition as a Globalization strategy financial performance of Kenyan companies while 29% indicated that mergers & acquisition as a Globalization strategy does not financial performance of Kenyan companies. From the analysis 79% accepted that FDI as a Globalization strategy financial performance of Kenyan companies while the remaining being the minority of 21% stated that FDI as a Globalization strategy does not affect financial performance of Kenyan companies. That 88% of the respondents agreed that brand effects as a globalization strategy financial performance of Kenyan companies whereas 12% of the respondents disagreed. The study recommends that Bidco Africa should foster innovation as this will enhance their profitability. The study recommends that Bidco Africa should formulate a clear rewards system, bonus structures, and other fringe benefits that can help improve productivity within the firm. The research recommends that the bank should foster their training programmers across all employees’ aspects to ensure a positive impact on their profitability. The study also recommends that the bank should review the operational costs associated with market segmentation and product delivery to ensure the banks absorb minimal costs. xItem THE IMPACT OF CYBERSECURITY IN ORGANIZATIONS IN KENYA.(management university of africa, 2022-08) NGIGI KIMANI JOSEPHThis study focuses on the impact of cybersecurity in Kenya; a case study of Securest Technologies Ltd located at Kikuyu town. The objectives of the study were to determine how cybersecurity is an essential element to consider when setting up an organization. It is also to provide solutions to cyber-attacks that may be experienced in organizations of they are not well secured. The attacks may include hacking of the organization's accounts, hacking their websites, phishing the organization’s workers to get credentials that might lead to exploitation of the organization. During the study, I focused much on the manager of the institutions because the institution mostly deals with matters to do with cybersecurity, digital forensics, data recovery, web development, domain registration and also domain renewal. I also examined some few workers at the company whereby some were students who were being mentored by the CEO of the organization. The people there expressed the importance of cybersecurity in organizations whereby they were campaigning on the importance of securing your organization across the internet where organizations always face cyber bullying most of the time. The founder of the organization worked as a cybersecurity professional where he campaigned of the risks that are facing an organization that does not keep its systems safe from cyber-attacks. I came to define that many attacks that are experienced in organizations especially large organizations happen through the internet for example hacking of the organizations compared to physical attacks for example when robbers rob organizations physically and take whatever they may require. The study defined that cyber security plays a major role in securing organizations from malicious attacks that might affect organization’s computers, servers, mobile devices, electronic systems and also organization’s data. The government should create awareness to all organizations by creating campaigns to show people the importance of cybersecurity in our nation.Item DETERMINING THE EFFECT OF COVID-19 PANDEMIC ON THE PERFORMANCE OF THE INFORMATION COMMUNICATION TECHNOLOGY SECTOR IN KENYA, A CASE OF STRANTHMORE UNIVERSITY(management university of africa, 2022-09) WALUSE FLORENCE NELIMAItem IMPACT OF CUSTOMER RETENTION ON BUSINESS PERFORMANCE IN THE SERVICE INDUSTRY: CASE STUDY OF NAFUU CLASSICS HARDWARE LTD(management university of africa, 2022-09) BY AUSTIN NYOIKE WAMBUGUCompanies would flounder if they lost their regular clientele, who are the lifeblood of every enterprise. This is due to the belief that such businesses have no revenues, no profits, and so no market value. The descriptive method was employed for this analysis. The study's population was comprised of all 235 employees of Nafuu Classic Hardware Ltd. The study used a stratified sampling method using a sampling frame chosen from the company's official roster of employees at Nafuu Classics Hardware Ltd L. A total of 165 participants was randomly chosen to represent the study's target population size of 70%. A self-administered questionnaire was used to gather primary data for the study. Statistical Software for the Social Sciences was used to analyze the completed questionnaires (SPSS). Frequency and percentage analyses were utilized to draw conclusions from the data. Pearson's correlation coefficient was employed for inferential analysis to determine the statistical significance of associations between research variables. Data were provided in the form of tables and figures, and simple regression analysis was utilized to illustrate the significance of correlations between the research variables.Item INFLUENCE OF STRATEGIC LEADERSHIP ON ORGANIZATIONAL PERFORMANCE AMONG AIRLINES IN KENYA A case of Martin Air Airline(management university of africa, 2022-09) MARY ATIENO ODHIAMBOKenya's aviation business has been controlled by a number of airline companies, including those that operate international, regional, and local flights. As more airline businesses have established their operations to develop niches to satisfy the desired demands of end consumers, the market has become extremely competitive. Airlines have historically played critical roles in moving Kenya's economy toward a middle-income level, as envisioned in Vision 2030. Examining strategy through the perspective of leadership focuses on the key roles that leaders must inhibit in the performance process of the organization. Leadership has been regarded to play an important impact in the functioning of organizations. As a result, leadership has been generally viewed and described as one of the primary determinants of effective organizational performance. The primary goal of this research was to investigate the impact of strategic leadership on organizational performance in Kenya's airline industry. The specific objectives were to investigate the effects of strategic leadership skills on organizational performance, to assess how leadership conduct influences organizational performance, to determine the effect of communication skills on organizational performance, and to investigate the effects of process monitoring on organizational performance in Kenya's airline industry. Strategic leadership abilities, leadership conduct, monitoring process, and communication skill do not have a substantial effect on organizational performance in Kenya's airline business, according to the study. The study's population was made up of personnel from Martin Air, a Kenyan airline that operates both internationally and regionally. The overall target population was 270 Kenyan employees. The sample size for the study was determined to be 81 people. The study used a descriptive survey design. The data collected was examined utilizing a descriptive technique and tools, as well as simple SPSS. Data was provided in the form of charts, graphs, and percentages. The current study's conclusions were intended to benefit airline sector policymakers, the Kenyan government, and academics. The study's findings reveal that strategic leadership skills are required for an organization's performance; thus, it is recommended that the airline sector adopt strategic leadership skills that will aid in performance. It has been discovered that the monitoring procedure affects the organization's performance process in the aviation business. For smooth strategy change, the aviation sector should also embrace direct communication with members of the execution team, which might be accomplished through the use of routine briefings before the start of the day's work. The airline sector is also strongly urged to offer frequent seminars and workshops to retrain and refresh managers on previously learned abilities, as well as to provide current updates on strategic management skills that are relevant globally. The study finds that it is critical for leaders to seek to acquire the necessary abilities to ensure the smooth implementation of corporate strategies. The study found that leadership abilities are essential for a leader to integrate a well-formulated strategy into actions that provide the desired results. Continuous improvement is required during the monitoring process because it determines the success of the company's strategic goals. Finally, the capacity of the communication leader to encourage and accept feedback from the execution team to ensure that the correct message is decoded was discovered to be a critical component of the organization's effectiveness.Item IMPACT OF DISPUTE MANAGEMENT STRATEGY ON EMPLOYEE PERFORMANCE IN KENYA: A CASE STUDY OF LUGODA TEA FACTORY,(management university of africa, 2022-10) ABDULKHALIQ AHMEDThe reason of this observes changed into to assess the effect of dispute control practices on worker overall performance at Lagoda Tea Factory, Nairobi County - Kenya. The observe changed into guided through the subsequent unique objectives; to have a look at the connection among dispute control and worker overall performance in Lagoda Tea Factory, well-known objectives; Leadership fashion, group overall performance and worker language. A descriptive quantitative studies layout changed into used; number one information had been accumulated the usage of 5 scales as withinside the questionnaire. The goal populace of this observes changed into a hundred seventy-five respondents from pinnacle control to purposeful stage and fifty-three respondents had been acquired from all departments. Data had been analyzed for descriptive statistics. A sampling method changed into used to pick a populace pattern from the whole worker populace. In this observe, descriptive statistics, specifically imply rankings and percentages, had been utilized in information analysis. The analyzed information changed into provided with inside the shape of tables, charts and graphs. The observer’s findings determined that there are numerous elements that personnel face while adopting dispute control practices. Some of those elements had been management fashion in struggle control, agency overall performance, and group overall performance and worker language. The observe makes some of coverage and exercise recommendations. First, plant control embraces provider shipping through disposing of essential boundaries of this kind. Management have to instill in personnel a subculture of provider this is fashioned from a hard and fast of principles, beliefs, values, traditions and attitudes. The education practices utilized by the manufacturing facility also can have an effect on worker motivation and organizational dedication. In order to equip its personnel with the abilities essential to carry out their jobs, the workplace have to educate personnel, that could result in an excessive stage of motivation and dedication from personnel who absolutely see the possibility they may be getting.Item INTEGRATING SUSTAINABILITY IN SUPPLY CHAIN. (A CASE STUDY OF NAIVAS SUPERMARKET).(management university of africa, 2022-10) AMINA NOOR GUREThis study is aimed at establishing strategies and tools being applied in Naivas supermarket for sustainable supply chains in Kenya. The study is intended to achieve the mentioned goals. First to demonstrate level to which Naivas supermarkets in Kenya adopted sustainable supply chain strategies and tools to integrate sustainability in its supply chain. Second is to is to illustrate the link that corelates sustainability in supply chain and strategies adopted to integrate sustainability among Naivas supermarkets in Kenya. Third to determine if Naivas supermarket has successfully or unsuccessfully integrated sustainability in its supply chain. Using a cross-sectional descriptive research sketch, an observation was done number of 43 Naivas supermarket branches across the country in Kenya. Quantitative results were collected by using questionnaires from supply chain officers or their equivalents, the employees and the people living around their premises. It was examined by utilizing statistical package for the social science (SPSS). However, percentages and frequencies were employed to scan the degree to which Naivas supermarket adopted sustainable supply chain strategies to integrate sustainability. In addition to that, regression played a major governing the relationship between sustainability in supply chain and supply chain strategies adopted to determine if Naivas supermarket has successfully or unsuccessfully integrated sustainability in its supply chain. The findings indicate that to a larger extent, most of the supermarket branches in Kenya have embraced strategies for sustainable supply chains such as involving other firms to develop sustainable products that are eco-friendly. Although, the research came across limitations like short time frame as well as lengthy process of obtaining information.Item AN ASSESSMENT OF THE ENTERPRISE RESOURCE PLANNING SYSTEM: CASE STUDY OF SOMALI RED CRESCENT SOCIETY IN SOMALIA(management university of africa, 2022-11) MARYAN ABDULLAHI MOHAMUDItem EFFECTS OF INNOVATION AND CREATIVITY ON GROWTH OF THE REAL ESTATE INDUSTRY IN KENYA A CASE STUDY OF RUBY REAL ESTATE, WESTLANDS, NAIROBI(management university of africa, 2022-11) JANE WANJIKU THUITAInnovation and creativity are crucial elements that determine an organization's long-term viability and potential for expansion. Many firms place a high value on innovation and creativity, and doing so is essential to gaining a competitive edge. According to studies, businesses with certain advantages can employ innovative tactics to increase their market share and profitability. The main objective of this study was to determine the impact of innovation and creativity on growth of the real estate industry in Kenya, a case study of ruby real estate, Westland, Nairobi. The specific objectives are to find out the impact motivation on growth of ruby real estate, to establish the influence of organizational support on growth of ruby real estate and to determine the impact of resources allocation on growth of ruby real estate. This study's target population was 40 workers, and census was chosen as the best sample strategy since it properly reflects the population being examined. Frequencies and percentages were analyzed using descriptive statistics. Data was analyzed using the Statistical Package for Social Sciences (SPSS) version 24. Figures and tables were used to present the findings. Regarding organizational support, the study discovered that employees are frequently acknowledged for their creativity and given prizes for it. These awards also provide people the motivation to continue doing innovative work in the future. A productive person is one who feels inspired by the work they perform, according to the study, and motivated people are also more likely to be persistent and innovative. The study indicated that resource allocation affects an organization's capacity to meet goals, complete tasks, and respond to demand. It also revealed the need of allocating enough resources to each new project in order to accurately support the innovation process. According to the study, real estate company management should make sure that their human resources division is thriving in order to identify employees who need to be motivated and to act in the best interests of the business and other stakeholders by providing organizational support to the chosen areas for improved business performance. According to the study, real estate company management should devise strategies for inspiring staff motivation. These strategies should include both intrinsic and extrinsic motivation. In a business setting, management needs continuously motivate its personnel. In order to guarantee that all departments receive what is allotted for them and improve performance, the research advises that the management of real estate firms should ensure that the company's resources are divided throughout the organization according to the defined preferences.
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