DIPLOMA IN INTERNATIONAL RELATIONS AND DIPLOMACY

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AN ANALYSIS OF CONFLICT MANAGEMENT IN RELATION TO ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF KENYA PORTS AUTHORITY
(management university of africa, 2021-09) ROMANO ILUKU OKISAI
The study’s main objective was to establish the analysis of conflict management in relation to organizational performance of Kenya Ports Authority. The study was guided by the following specific objectives: To determine the effects of Collaboration management on the performance of Kenya Ports Authority, to establish the effects of Mediation on the performance of Kenya Ports Authority and to determine the effects of negotiation on the performance of Kenya Ports Authority. The literature review indicated that’s that 65 percent of performance problems result from conflict managements between employees, results to huge expenses in the organizations. However, he states that resolved office conflict signifies the largest decreased cost in many businesses, yet it remains largely recognized. This study used descriptive research design. The target population of this study consisted of selected departments of Kenya Port Authority and the numbers of staff were 140. The researcher used 30% of the target population to obtain a sample size of 23 respondents. In the collection of data both primary and secondary data collection were adopted. The researcher administered questionnaires to employees who were selected using the convenient sampling technique. The secondary data was gathered from reading books, journals that contain information that is related to analysis of conflict management in relation to organizational performance of Kenya Ports Authority. The qualitative data from secondary sources was analyzed using content analysis and logical analysis techniques. The techniques of analysis and interpreting data such as: Tabulation, Bar graphs, Pie charts and percentage was used to present the findings. The findings of the study revealed that collaboration management influenced Kenya Ports Authority Organizational performance positively. The study concluded that there was a strong positive relationship between Collaboration management, Mediation and Negotiation practices on Organizational performance in Kenya Ports Authority. The researcher recommended enough measures to be put in place to ensure there was continuous improvement in Organizational performance of Kenya Ports Authority.
EFFECT OF FINANCIAL TECHNOLOGY ON FINANCIAL PERFORMANCE OF LISTED BANKS IN KENYA.
(MUA, 2021-11) DUBA SUMEYA MOHAMED
Commercial banks have embraced use of financial technology in their operations. Some of the main goals with the use of financial technology have increased financial performance and operational efficiency. With this fact in light, the research paper focused on establishing how the integration of financial technology by commercial banks helps in increasing their financial performance. This study adopts a descriptive research design in developing a relationship between the study variables. The target population encompassed 43 commercial banks in Kenya but the target sample used in the study is 31 commercial banks. The findings indicate that financial technology has a statistically significant direct relationship with banks financial performance in form of Return on assets. The correlation analysis showed that mobile banking has a strong positive relationship with financial performance(r=0.618). The study also found Internet performance(r=0.720). The findings also indicate that other factors such as capital adequacy and bank size play a part in the influence of of financial performance. All the four factors used in the model accounted for 69.2% of the total observation in the variations on financial performance of commercial banks in Kenya. The remaining 30.8% is explainable by other factors not included in the model adopted by the study. The study recommends that the commercial banks need to focus on increasing the uptake of internet banking and mobile banking in order to increase their financial performance. There are other viable suggestions for further research which include study of the effect of financial technology on the operational efficiency of commercial banks. Further research on other factors that impact the financial performance of commercial banks in other countries should be done to account for the variation in financial performance not explained by financial variables used in this study.
EFFECT OF TALENT MANAGEMENT STRATEGIES ON TEENAGER’S RETENTION IN CHURCH A CASE OF ANGLICAN CHURCH OF KENYA, CATHEDRAL ARCHDEACONRY.
(MUA, 2021-05) MWANIKI MURITHI MIKE
The main purpose of the study was to determine the influence of talent management strategies on teenager’s retention in church: A Case of Anglican Church of Kenya, Cathedral Archdeaconry. The study specific objectives included to; examine the effect of life skill training on teenager’s retention in the church; establish the effect of community services on teenager’s retention in the church; find out the effect of income generating activities on teenager’s retention in the church and find out the effect of talent development on teenager’s retention in the church. The study research design was descriptive and the population targeted by the study consisted of a total of 660 young people in A.C.K Cathedral Archdeaconry consisting of 7 parishes. Which includes; St Stephen Cathedral parish’s Veronica Nairobi South B parish, St James Buru Buru parish’s Mary Magdalene Maringo parish, Ack Emmanuel Bahati parish’s Philips Jericho parish’s Albans Makadara church. The study applied a simple random sampling technique to select a total of 66 young people as the sample size for the study in the seven parishes. Primary data was collected directly from respondents using semi-structured questionnaires, including both open and close ended questions and was analyzed by the use of descriptive statistics. Data was presented using charts and tables. The study found out that life skills training played a major role towards determining the rate of retention of teenagers in the church. The study found out that engaging teenagers in income generating activities had major effect in promoting teenager’s talent in entrepreneurial activities. The study found out that engaging teenagers in talent development activities plays a major role in determining the rate of retention amongst the teenagers in the church. The study concluded that talent management strategies plays a major role in determining the rate of teenager’s retention in the church. The study then concluded that talent management strategies notably offering of life skills training, engagement of teenagers in community services, engagement of teenagers in income generating activities and exposure of teenagers in talent development activities affected the retention of most teenagers in the church. The study recommended that for the church to improve in the rate of teenager’s retention in attending church services, the church should improve on life skills training by offering programmes which helps teenagers to improve on leadership development skills, social development skills and life skills. The church management should identify more effective income generating activities which most teenagers can participate in. The church should identify more effective talent development activities in which most youths are interested in and implement them.
EFFECTS OF GLOBALIZATION STRATEGIES ON FINANCIAL PERFORMANCE OF KENYAN COMPANIES. A CASE STUDY OF BIDCO AFRICA
(management university of africa, 2022-06) RUKIA HASSAN ADAN
This study's main goal is to determine how globalization policies affect Kenyan companies' financial performance. Establishing the impact of franchising as a globalization strategy on the financial performance of Kenyan enterprises is one of the specific objectives. to ascertain how the financial performance of Kenyan companies is impacted by mergers and acquisitions as a globalization strategy. To assess the role of FDI as a Globalization strategy on financial performance of Kenyan companies. To establish how Brand Effects as a Globalization strategy affect financial performance of Kenyan companies. A descriptive study was used as the method of investigation. In order to gather data, a questionnaire was dropped off and picked up at a later date. Regression analysis was utilized to examine the link between business integration and supply chain performance, whereas percentages and frequencies were employed for objective one and three. Tables were used to display the results. Financial performance of Kenyan companies from the analysis 98% of the respondents were for the opinion that Franchising as a Globalization strategy affect financial performance of Kenyan companies. While 2% of the respondents stated that Franchising as a Globalization strategy does not affect financial performance of Kenyan companies. indicates that 71% of respondent indicated that Mergers & acquisition as a Globalization strategy financial performance of Kenyan companies while 29% indicated that mergers & acquisition as a Globalization strategy does not financial performance of Kenyan companies. From the analysis 79% accepted that FDI as a Globalization strategy financial performance of Kenyan companies while the remaining being the minority of 21% stated that FDI as a Globalization strategy does not affect financial performance of Kenyan companies. That 88% of the respondents agreed that brand effects as a globalization strategy financial performance of Kenyan companies whereas 12% of the respondents disagreed. The study recommends that Bidco Africa should foster innovation as this will enhance their profitability. The study recommends that Bidco Africa should formulate a clear rewards system, bonus structures, and other fringe benefits that can help improve productivity within the firm. The research recommends that the bank should foster their training programmers across all employees’ aspects to ensure a positive impact on their profitability. The study also recommends that the bank should review the operational costs associated with market segmentation and product delivery to ensure the banks absorb minimal costs. x
EFFECTS OF IMPORTS TAXATION ON ECONOMIC GROWTH AND DEVELOPMENT IN KENYA. A CASE STUDY OF AGILITY GLOBAL LOGISTICS.
(MUA, 2021-10) ABDIKARIM ABDI
The study sought to investigate the effects of import taxation on economic growth and development in Kenya. A case study of agility global logistics. The objectives of the study were to establish the effect of information Technology on imports tax on economic growth and development in Kenya. To ascertain the effect of exchange on imports tax on economic growth and development in Kenya, to evaluate how the regulatory framework influences import tax on economic growth and development in Kenya, and to determine how inflation affects import on economic growth and development in Kenya. The target population was 120 respondents from which the sample used in the study was 60 respondents. The descriptive research design was used. Questionnaires were used as a tool of data collection. Data was analyzed using the Statistical Package for Social Sciences (SPSS) and presented using tables, mean percentages and standard deviation. On the basis of these findings the researcher concluded that imports taxation impacts on economic growth and development in Kenya’s .There is empirical evidence that most of the countries having high external reserves are countries with advanced technology. The increase in currency reserves would lead to advanced countries investing their capital in Kenya. The researcher conclusion, it is obvious that modern technologies can be a double-edged weapon. They have their advantages, but with many inventions, they can completely change our lives, for better or worse. As a result, we must work for the interest of social connection to preserve people's feelings towards each other away from the addiction to technology. The study recommends that regulators should come up with means to evaluate exchange rate methods this will help to curb the impact that exchange rate volatility can have on an economy, and, among other aspects, on inflation. This is even more relevant to developing countries.
EFFECTS OF INTEREST RATES ON AGRICULTURAL OUTPUT IN KENYA
(Management University of Africa, 2020-06) CINDERELLA NDUTA LOMBARD
This research work examines the influence of interest rates on Agricultural output in Kenya using Macroeconomic variables; interest rates, and agricultural output. The objective of the study is to explore the extent to which commercial bank interest rates have influenced agricultural output in the country. The specific objectives are; to assess the impact of interest rate on agricultural output in Kenya; to analyze the effect of inflation rates on agricultural output; to analyze the effect of budget allocated on agricultural output and to assess the effects of taxes on agricultural output in Kenya. The strategy adopted for the study was multiple regressions and the F-test; these were used to test the significance of the entire regression plane, and the R2, to test the joint influence of the independent variables on the dependent variable. The finding was that: firstly, interest rates, budget allocated on agricultural output, tax and inflation rates contributed to agricultural output. Secondly interest rates in Kenya are relatively high. Based on the findings above, the following suggestions were made: 1. There is need for financial institutions to increase the amount of loans given to farmers at a lower interest rate. In light of the discoveries and conclusions of the review, policies ought to be put in place to assist the banks relax their level of lending interest rates to farmers. The recommendation is based on the findings that higher interest rates lead to lower agricultural productivity. 2. Policies ought to be implemented to guarantee that the tax rates on agricultural inputs should be relatively lower to reduce the cost of agricultural inputs for the realized output to be more. 3. Also, policies concerning increase in government budget allocation on agriculture ought to be set up in order to increase the agricultural output.
FACTORS AFFECTING FINANCIAL PERFORMANCE OF CEMENT MANUFACTURING COMPANIES IN KENYA: A CASE STUDY OF MOMBASA CEMENT ATHI RIVER MACHAKOS COUNTY.
(management university of africa, 2021-08) MOHAMED AMIN ALI
The main purpose of the study was to investigate factors affecting financial performance of cement manufacturing companies in Kenya a case study of Mombasa Cement Company which is geographically located at Athi-river along Namanga road at shalom hospital in Machakos County. The firm was used to carry out the research on the above stated topic. The specific objectives of the research were; to establish the extent to which information technology affect financial performance in cement sector in Kenya, to evaluate how government policies affect financial performance in cement sector in Kenya, to determine the extent to which employee competency affect the financial performance in the banking cement sector in Kenya, to investigate the extent to which innovation affects financial performance in the cement sector in Kenya. The expected beneficiaries of study carried out were; the management of Mombasa cement company in understanding the factors affecting financial performance of cement companies in Kenya, other financial institutions in understanding factors affecting financial performance of cement in their firms and other researchers who may wish to pursue further research in this area. The study used Descriptive Research Design, where the targeted population was 120 employees. The researcher also used Stratified random sampling procedure to select a sample size of 60 respondents which represented 50% of the target population. Questionnaires were adopted in collecting data which was later analyzed both quantitatively and qualitatively and presented using pie charts and tables.
IMPACT OF DISPUTE MANAGEMENT STRATEGY ON EMPLOYEE PERFORMANCE IN KENYA: A CASE STUDY OF LUGODA TEA FACTORY,
(management university of africa, 2022-10) ABDULKHALIQ AHMED
The reason of this observes changed into to assess the effect of dispute control practices on worker overall performance at Lagoda Tea Factory, Nairobi County - Kenya. The observe changed into guided through the subsequent unique objectives; to have a look at the connection among dispute control and worker overall performance in Lagoda Tea Factory, well-known objectives; Leadership fashion, group overall performance and worker language. A descriptive quantitative studies layout changed into used; number one information had been accumulated the usage of 5 scales as withinside the questionnaire. The goal populace of this observes changed into a hundred seventy-five respondents from pinnacle control to purposeful stage and fifty-three respondents had been acquired from all departments. Data had been analyzed for descriptive statistics. A sampling method changed into used to pick a populace pattern from the whole worker populace. In this observe, descriptive statistics, specifically imply rankings and percentages, had been utilized in information analysis. The analyzed information changed into provided with inside the shape of tables, charts and graphs. The observer’s findings determined that there are numerous elements that personnel face while adopting dispute control practices. Some of those elements had been management fashion in struggle control, agency overall performance, and group overall performance and worker language. The observe makes some of coverage and exercise recommendations. First, plant control embraces provider shipping through disposing of essential boundaries of this kind. Management have to instill in personnel a subculture of provider this is fashioned from a hard and fast of principles, beliefs, values, traditions and attitudes. The education practices utilized by the manufacturing facility also can have an effect on worker motivation and organizational dedication. In order to equip its personnel with the abilities essential to carry out their jobs, the workplace have to educate personnel, that could result in an excessive stage of motivation and dedication from personnel who absolutely see the possibility they may be getting.
Industrial Attachment
(management university of africa, 2024-09) LEILA ADHAN ABDI
INFLUENCE OF ADVERTISING ON CONSUMER PURCHASE DECISION IN ONLINE SHOPS IN KENYA; A CASE STUDY OF KILIMALL
(Management University of Africa, 2021-08) MERCY SOPIATO
Advertising, as part of communication strategies for marketing, is the key for building, creating and sustaining brands, as it also plays a major role in persuading, informing and reminding both potential and existing customers towards making a purchase decision. Consumer purchase decisions vary greatly and are influenced by several factors. The purpose of this study was to determine the influence of advertising on consumer purchase decision in online shops in Kenya and it was guided by the following specific objectives: to determine the influence of television advertising on consumer purchase decision in online shops, to determine the influence of internet advertising on consumer purchase decision, to determine the influence of print (newspaper) advertising on consumer purchase decision and to determine the influence of outdoor (billboard) advertising on consumer purchase decision. The study adopted a descriptive design where a quantitative research method was used to ensure establishment of correlations and cause effect relationship that is important in viability of the constructs. The target population of the study was 120 employees of kilimall where a sample of 48 respondents was obtained. The data collections instrument for the study was questionnaire to acquire the data from the respondents. The study was piloted to ensure the validity and reliability of the research instrument for a reliable study. The data obtained was analyzed using SPSS and then presented on tables and figures for interpretation. The study finding indicated that Most of respondents (77%) agreed that TV advertising leads to increased creation of online shop brand awareness, while 23% of the respondents disagreed. The results indicated that internet advertising enables provision of detailed information with no time or space restriction to consumers to a great extent according to 30%, moderate extent at 43%, less extent at 18% and no impact at 9%. The results established that 77% agreed that creation of appealing messages generates emotions, interest and desires among readers which drive their consumer needs while 23% did not agree to this. The findings established that 43% of the respondents indicated that frequency of exposure increases regular online products purchasers 25% of them indicated that it was moderately reliable. 20% indicated that it was very reliable, 7% indicated that it was less reliable while only 5% said that it was not reliable. The study recommends that Television has a greater influence than other forms of media. Because consumers see and hear advertisements on television, they are easily and quickly remembered. According to the study, advertisers should use television advertisements effectively, and the message should be adequately supported by visuals, in order to win new customers, develop brand loyalty, and persuade effectively. It was discovered that internet advertising is more informational but less enjoyable; also, repeated internet advertising messages serve as a reminder; and internet advertising can reach a huge number of people quickly, easily, affordably, and globally. Advertisers are advised to invest adequately in online advertising by placing more advertisements on internet platforms so that more customers can access the information.
INFLUENCE OF STRATEGIC LEADERSHIP ON ORGANIZATIONAL PERFORMANCE AMONG AIRLINES IN KENYA A case of Martin Air Airline
(management university of africa, 2022-09) MARY ATIENO ODHIAMBO
Kenya's aviation business has been controlled by a number of airline companies, including those that operate international, regional, and local flights. As more airline businesses have established their operations to develop niches to satisfy the desired demands of end consumers, the market has become extremely competitive. Airlines have historically played critical roles in moving Kenya's economy toward a middle-income level, as envisioned in Vision 2030. Examining strategy through the perspective of leadership focuses on the key roles that leaders must inhibit in the performance process of the organization. Leadership has been regarded to play an important impact in the functioning of organizations. As a result, leadership has been generally viewed and described as one of the primary determinants of effective organizational performance. The primary goal of this research was to investigate the impact of strategic leadership on organizational performance in Kenya's airline industry. The specific objectives were to investigate the effects of strategic leadership skills on organizational performance, to assess how leadership conduct influences organizational performance, to determine the effect of communication skills on organizational performance, and to investigate the effects of process monitoring on organizational performance in Kenya's airline industry. Strategic leadership abilities, leadership conduct, monitoring process, and communication skill do not have a substantial effect on organizational performance in Kenya's airline business, according to the study. The study's population was made up of personnel from Martin Air, a Kenyan airline that operates both internationally and regionally. The overall target population was 270 Kenyan employees. The sample size for the study was determined to be 81 people. The study used a descriptive survey design. The data collected was examined utilizing a descriptive technique and tools, as well as simple SPSS. Data was provided in the form of charts, graphs, and percentages. The current study's conclusions were intended to benefit airline sector policymakers, the Kenyan government, and academics. The study's findings reveal that strategic leadership skills are required for an organization's performance; thus, it is recommended that the airline sector adopt strategic leadership skills that will aid in performance. It has been discovered that the monitoring procedure affects the organization's performance process in the aviation business. For smooth strategy change, the aviation sector should also embrace direct communication with members of the execution team, which might be accomplished through the use of routine briefings before the start of the day's work. The airline sector is also strongly urged to offer frequent seminars and workshops to retrain and refresh managers on previously learned abilities, as well as to provide current updates on strategic management skills that are relevant globally. The study finds that it is critical for leaders to seek to acquire the necessary abilities to ensure the smooth implementation of corporate strategies. The study found that leadership abilities are essential for a leader to integrate a well-formulated strategy into actions that provide the desired results. Continuous improvement is required during the monitoring process because it determines the success of the company's strategic goals. Finally, the capacity of the communication leader to encourage and accept feedback from the execution team to ensure that the correct message is decoded was discovered to be a critical component of the organization's effectiveness.
SOCIAL MEDIA AND ITS IMPACTS ON THE POLITICS OF DEVELOPING COUNTRIES WITH SPECIAL EMPHASIS IN KENYA
(management university of africa, 2021-04) MICHAEL ABDUBA JIRMA
Social media such as, Twitter, Facebook and YouTube are often seen as political game changers and influencer. In this research, various models are introduced for studying the results of social media on various political communities. These models aim to investigate the relationship between Social Media Participation and Community Participation. With the changing times, and the increase with ICT resources, there seems to be a significant increase to social media users and many sharing political views as frequent as on a daily basis. The case study aims to see how much social media affects the views of people on the political aspects. This study recommends that political aspirants and those who wish to participate in politics in the near future should carefully view social media as a platform for launching campaigns, view, and analyze carefully what is required of them to prosper in the political venture .
THE IMPACT OF TECHNOLOGICAL INNOVATION ON MANUFACTURING FIRMS FOR SUSTAINABLE DEVELOPMENT: A CASE STUDY OF BAMBURI CEMENT LTD., KENYA
(Management University of Africa, 2020-09) SUMEYA ALI ABDI
Managers in companies constantly strive to increase efficiency, implement best practice and deliver increased shareholder value. They seek to improve cash flow through efficiencies of scale and cost reductions measures but there are limits to cost saving. The best way to create value and sustainable growth in firm is to innovate ahead of the competition. This study focused on the impact technological innovation has on manufacturing firms; a case of Bamburi Cement Ltd. The specific objectives of the study were to establish the influence of technological innovation adopted in introduction of new products on sustainable development, to examine the influence of technological innovation adopted in introduction of new methods of production on sustainable development, to determine the influence of technological innovation adopted in opening new markets on sustainable development and to establish the influence of technological innovation adopted in sourcing appropriate raw materials on sustainable development. The study adopted a descriptive design where a quantitative research method was used to ensure establishment of correlations and cause effect relationship that is important in viability of the constructs. The target populace of the study was 120 staff of Bamburi Cement Ltd in Kenya where a sample of 60 respondents was obtained. The research used questionnaires to collect data. The data was processed using statistical package for social sciences (SPSS) and then presented on tables and figures for interpretation.