Undergraduate Research Projects

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FACTORS AFFECTING SUPPLIER APPRAISAL IN THE AIRLINE INDUSTRY: A CASE STUDY OF KENYA AIRWAYS LTD.
(Management University of Africa, 2018-04) BEATRICE NIGHT AYIRO
The main objective of this study was to examine the factors affecting supplier appraisal in the airline industry a case study of Kenya Airways Ltd. with specific objectives being to establish how organizational policy affects supplier appraisal in the airline industry; to determine how pricing affects supplier appraisal in the airline industry; to determine how quality affects supplier appraisal in the airline industry and to establish how information communication technology affects supplier appraisal in the airline industry. The findings will be the reference point to other researchers in the same field that are interested in this area of studies, the study findings were beneficial to forming the basis for future research on the subject, providing a critical examination of the field. The findings of this study will provide important information to future researchers interested in this area with references and relevant literature to complete their research work. The knowledge generated by this study will enable scholars to improve and develop a better understanding on the subject. The study is anchored on the following theory's goal setting theory, institutional theory and expectancy theory. The study variables are organizational policy, pricing, quality and ICT. This study was carried out using descriptive research design. The target population of this study were 175 respondents comprised of senior managers, middle level managers and non-management that were randomly selected. Stratified proportion sampling was employed to obtain a suitable unit representative of analysis. This research study used questionnaires as the main data collection tool. The questionnaires were pilot tested before being administered to the target audience. Analysis of data was done using descriptive statistics. Specifically, means, averages and percentages were used in the study. The data analysis tools were simple tabulations and presentations of the report using spread sheets and the use of SPSS version 24.0. This study used inferential statistics to show the relationship that exists between the study variables. Data was analyzed using and quantitative methods. Data was then be tabulated and frequencies calculated on each variable under study and interpretations made from the field findings. Percentages will then be calculated and interpretation made. Study findings established that, the pricing in a given institution highly affects the supplier appraisal to a great extent. This is because it was noted that price charged by the various suppliers will determine whether they will be awarded a contract with the organization or not. Organizational policy is also concluded as a major factor determining the supplier appraisal since it was noted that organizational policy is a key factor in determining the goals of an organization.
FACTORS AFFECTING WOMEN EMPOWERMENT PROJECTS IN THE COUNTY GOVERNMENTS OF KENYA: A CASE STUDY OF MURANG'A COUNTY GOVERNMENT
(Management University of Africa, 2024) MUGO PATRICIAH MUTHONI
Purpose of this study was to find out factors affecting women empowerment projects in the county governments in Kenya. The objectives of the study were to establish the effect of project planning, project monitoring, stakeholder participation and project management practices on women empowerment projects in the county governments in Kenya. The study would be of significance to management of Murang'a County Government and other researchers. Descriptive research design was used in this investigation. The target population was 60 employees in the project management department of the organization. The study will focus on project management department of the county government, which was grouped into top management, middle management, and support staff. A sample size of 45 was taken that represents 75% of the target population. Both qualitative and quantitative methods were used to analyze the data. Tables and figures were used to display quantitative data, while descriptive notes were also used to present qualitative data. From the analysis 88% of the respondents agreed that project planning affects women empowerment projects while 12% of the respondents disagreed. From the analysis 92% of the respondents agreed that project monitoring affects women empowerment projects while 8% of the respondents disagreed. From the analysis 96% of the respondents agreed that stakeholder participation affects women empowerment projects while 4% of the respondents disagreed. From the analysis 92% of the respondents agreed that project management practices affect women empowerment projects while 8% of the respondents disagreed. The researcher recommends that well-structured project planning should be put in place so as to lead to more successful outcomes, providing a solid foundation for the implementation and sustainability of women empowerment projects. The study recommends that integrating thorough project monitoring practices is essential for the sustainability and effectiveness of women empowerment initiatives. It was recommended organization should provide it is evident that incorporating stakeholder participation into the planning and implementation of women empowerment projects is essential for achieving positive results. The researcher recommends that project managers ensures that projects are well-coordinated, resources are utilized efficiently, and objectives are met within the specified timelines. It involves setting clear goals, defining roles and responsibilities, managing risks, and regularly assessing progress.
FACTORS INFLUENCING THE IMPLEMENTATION OF EMPLOYEE RELATIONS POLICIES IN AGRICULTURAL FIRMS. A CASE STUDY OF AMIRAN KENYA LTD.
(Management University of Africa, 2024-06) ESTHER WAHITO KARIUKI
This study's objective was to look into the variables influencing the application of employee relations policies. The particular goals were to ascertain the impact of leadership and communication on the execution of employee relations policies at Amiran Kenya Ltd. and to identify the effect of communication on employee relations policies. To figure out how training affects the way employee relations policies are implemented, how organizational culture affects how employee relations policies are implemented, and how government law affects how employee relations policies are implemented. The organization's management and other investors gain from the study. The study was constrained by respondents' uncooperativeness and confidentiality. The study's focus was centered in Amiran, Kenya. The descriptive research design was utilized in this investigation. There were 290 responders in the target population. 48 respondents were chosen for the sample size by the researcher using a straightforward stratified random sampling technique. Data was gathered by questionnaires, examined with statistical software, and then shown with tables and pie charts. The results were summarized as follows: 87% of respondents said they were in favor of communication, 74% said they were in favor of leadership, 82% said they were in favor of training, 95% said they were in favor of government policy, and 80% said they were in favor of culture. This demonstrated how important the factors are in determining how employee relations rules are implemented. Management of the firm should make sure that there is effective communication with the important players so that they have the knowledge required for the procedure for implementation. The managers of the organization should make sure they have the most effective leadership style. In order to improve employee performance, employee training have to be taken into account. The management of the organization should use every effort to guarantee that it complies with government regulations and obeys its orders. It is imperative for management to possess an awareness of the current corporate culture and to ensure that implementations align with this framework.
FACTORS AFFECTING THE IMPLEMENTATION OF YOUTH DEVELOPMENT PROJECTS IN KENYA:A CASE STUDY OF BAWA LA TUMAINI SELF HELP GROUP,LANGATA CONSTITUENCY
(Management University of Africa, 2024-06) NAFTALY GITAU NJUGUNA
The purpose of this study was to investigate factors influencing implementation of youth development projects in Kenya with its relation on Bawa La Tumaini self-help group. The overall objective of the study was to establish the influence of government policy, group leadership, entrepreneurship Training, band funding, and sociocultural factors bon implementation youth development projects bin Kenya. the findings of this particular study were relevant to the management Bawa La Tumaini self-help group band bother researchers. methods descriptive research design was adopted, band the study population consisted of b47 people affiliated directly to Bawa La Tumaini self-help group. this study was census where the total target population comprised the sample size of this study. The data was analyzed qualitatively band quantitatively. the result was divided into qualitative and quantitative part bas the descriptive notes, content analysis for qualitative data whereas tables & figures were bused for showing frequency of different variables. The researcher suggests that there is need should raise awareness bon the policy among youth. There should be increased youth groups band leadership structures created. The Ministry of Youth band Sports should facilitate youth groups with quality, comprehensive b& convenient training on project planning band how to approve by our income generating projects. Out of this, there were recommendations for youth income generating projects to get enough resources from elsewhere than the youth enterprise development fund in border for sustainability check bon these projects. There is need for creation of channels of information band high education colleges in the constituency, offering of rehabilitation services, creation of employment opportunities, increase youth band women representation band offering of funding.
FACTORS AFFECTING DIGITAL CONTENT MARKETING AMONG FISH TRADERS IN KENYA. A CASE OF SINDO FISH TRADERS IN HOMA BAY COUNTY
(Management University of Africa, 2024-07) CAREN JUMA AYANGA
The primary goal of this research was to identify the elements that influence digital content marketing among Kenyan fish vendors. The Homa Bay County lawsuit involving Sindo Fish Traders. The objectives of this study were to ascertain the impact of digital literacy on digital content marketing among Sindo Fish Traders in Homa Bay County, to examine the impact of consumer behavior on digital content marketing in this same sector, to assess the impact of market competition on digital content marketing in this same sector, and to ascertain the impact of financial resources on digital content marketing in this same sector. The research team at Sindo Fish Traders aimed to collect data from 280 employees as part of their descriptive study. The study's principal data gathering tool was a questionnaire, and it used a census sample technique to pick 280 Sindo Fish Traders. Ethical principles such as informed permission, anonymity, privacy, and confidentiality were maintained throughout the investigation. The data was organized and sorted using SPS Version 26, descriptive statistics were used to examine the findings, and the results were presented in tables and figures. The results showed that even while a lot of traders know digital marketing is important, they don't really know how to use it. This is especially true when it comes to social media and analyzing the competition. Therefore, in order to increase traders' digital marketing abilities, the study suggests implementing focused training and support programs, better financial systems, and collaborative networks. In order to promote corporate growth and customer engagement in an increasingly digital environment, the study suggests that it is vital to foster digital literacy and allocate resources effectively for digital marketing in the fish trading industry.
FACTORS AFFECTING COMPETITION IN COMMERCIAL BANKING INDUSTRY IN KENYA. A CASE STUDY OF COOPERATIVE BANK OF KENYA HAILE SELLASSIE BRANCH
(2024-08) Nickson Mudibo
FACTORS CONTRIBUTING TO YOUTH ALCOHOLISM AMONG RESIDENTS AGED BETWEEN 18 TO 35 IN MWEA CONSTITUENCY KIRINYAGA COUNTY. CASE STUDY KIRWARA VILLAGE IN MUTITHI WARD, MWEA CONSTITUENCY
(Management University of Africa, 2024-08) SARAH NYAWIRA KARIUKI
The research aimed to identify the causes of underage drinking in Kirwara, a settlement in Mwea Constituency’s Mutithi Ward, Kirinyaga County. It focused on understanding young people's awareness of alcohol dangers, their social and environmental contexts, mental health, family dynamics respondents from the 3,000 residents of Kirwara. Data collection involved administering a structured questionnaire with closed-ended questions and a 5-point Likert scale to gather information on demographic details, social influences, psychological characteristics, family dynamics, and awareness of alcohol-related risks. In-depth interviews and focus groups were also conducted to gain deeper insights. A pilot test with 10% of the population ensured the validity and reliability of the questionnaire. Data processing included verifying completeness, entering data into Microsoft Excel, and analyzing it using descriptive statistics such as percentages and frequencies. Results were presented with tables, bar graphs, and pie charts. Ethical considerations included obtaining informed consent, ensuring confidentiality, and protecting participants’ privacy and anonymity. The study adhered to these standards to maintain trust and credibility. Key findings revealed that social and environmental factors, such as peer influence, easy access to alcohol, and community norms, significantly contributed to underage drinking. Psychological factors like using alcohol to cope with depression, anxiety, and stress were also prevalent. Family dynamics, including parental alcohol use and parenting styles, impacted youth drinking behaviors. Although many youths were aware of the risks of alcohol consumption, harmful drinking practices persisted. The study concluded that multifaceted interventions were necessary to address the various factors contributing to youth alcoholism. Recommendations included enhancing community-based alcohol prevention programs, increasing family counseling, improving school and community education on alcohol risks, and strengthening enforcement of alcohol access regulations. Further research was recommended to explore the long-term impacts of underage drinking.
LEADERSHIP STYLES AND ADOPTION OF DIGITAL TRANSFORMATION IN THE PUBLIC SECTOR IN KENYA: A CASE STUDY COMMUNICATIONS AUTHORITY OF KENYA
(Management University of Africa, 2024-09) ALBERT KOCHEI
Public sector institutions in Kenya are struggling with digital transformation due to ineffective leadership, a lack of understanding of how leadership styles impact this process, and a significant digital divide, which hinders equitable access to services and exacerbates social inequalities, ultimately risking the country's economic and social benefits as outlined in its Vision 2030 plan. Therefore, the main aim of this study was to investigate the leadership styles and adoption of digital transformation in the public sector in Kenya: A case study of the Communications Authority of Kenya. This objective guided the study to determine the effect of visionary leadership style on the adoption of digital transformation, to establish the effect of transformational leadership style on the adoption of digital transformation, to assess the effect of transactional leadership style on the adoption of digital transformation, to establish the effect of participative leadership style on the adoption of digital transformation and to ascertain the effect of authoritative leadership style on the adoption of digital transformation. Transformational Leadership Theory and Adaptive Leadership Theory was guiding the study. The study adopted a descriptive research design. The target population was 230 employees of the CAK involved in digital transformation projects. Yamane formulae were used to calculate a sample size of 146 respondents. Stratified sampling was used to select respondents. Data was collected through the use of questionnaires. A pilot study was conducted in the Media Council of Kenya (MCK) to ascertain the validity and reliability of research instruments. The data was coded and entered into the computer for analysis using the Statistical Package for Social Sciences (SPSS Version 25). Quantitative data from the questionnaires was analyzed using descriptive and inferential statistics. Descriptive statistics included frequency, percentages, mean, and standard deviation. The inferential analysis was carried out through regression analysis to test the direct and indirect effects of the study variables. Data was presented in tables. The study results revealed that there was a positive linear effect of visionary leadership style on the adoption of digital transformation in the public sector in Kenya. (β1=0.202, p=0.020). Transformational leadership style has a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β2=0.253, p=0.001). Transactional leadership style has a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β3=0.134, p=0.035). Participative leadership style was found to have a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β4=0. 240, p=0.005). Authoritative leadership style was found to have a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β5=.162, p=0.017). The study concluded that digital transformation in Kenya's public sector is influenced by visionary, transformational, transactional, participative, and authoritative leadership styles. Visionary leaders communicate a clear vision, inspire creativity, empower employees, and provide resources for learning digital skills. Transactional leaders outline rewards, clarify performance goals, and emphasize consequences of not adopting digital tools. participative leaders involve team members in decision-making and foster innovation. Authoritative leaders communicate vision, set expectations, and provide feedback. The study recommended that leaders should strengthen visionary leadership practices, cultivate transformational leadership styles, leverage transactional leadership, and adopt participative leadership styles to effectively communicate the vision for digital transformation and inspire employees to embrace new digital tools and processes. They should also provide resources, support, and celebrate successes and emphasize the potential consequences of not adopting new digital tools.
LEADERSHIP STYLES AND ADOPTION OF DIGITAL TRANSFORMATION IN THE PUBLIC SECTOR IN KENYA: A CASE STUDY COMMUNICATIONS AUTHORITY OF KENYA
(Management University of Africa, 2024-09) ALBERT KOCHEI
Public sector institutions in Kenya are struggling with digital transformation due to ineffective leadership, a lack of understanding of how leadership styles impact this process, and a significant digital divide, which hinders equitable access to services and exacerbates social inequalities, ultimately risking the country's economic and social benefits as outlined in its Vision 2030 plan. Therefore, the main aim of this study was to investigate the leadership styles and adoption of digital transformation in the public sector in Kenya: A case study of the Communications Authority of Kenya. This objective guided the study to determine the effect of visionary leadership style on the adoption of digital transformation, to establish the effect of transformational leadership style on the adoption of digital transformation, to assess the effect of transactional leadership style on the adoption of digital transformation, to establish the effect of participative leadership style on the adoption of digital transformation and to ascertain the effect of authoritative leadership style on the adoption of digital transformation. Transformational Leadership Theory and Adaptive Leadership Theory was guiding the study. The study adopted a descriptive research design. The target population was 230 employees of the CAK involved in digital transformation projects. Yamane formulae were used to calculate a sample size of 146 respondents. Stratified sampling was used to select respondents. Data was collected through the use of questionnaires. A pilot study was conducted in the Media Council of Kenya (MCK) to ascertain the validity and reliability of research instruments. The data was coded and entered into the computer for analysis using the Statistical Package for Social Sciences (SPSS Version 25). Quantitative data from the questionnaires was analyzed using descriptive and inferential statistics. Descriptive statistics included frequency, percentages, mean, and standard deviation. The inferential analysis was carried out through regression analysis to test the direct and indirect effects of the study variables. Data was presented in tables. The study results revealed that there was a positive linear effect of visionary leadership style on the adoption of digital transformation in the public sector in Kenya. (β1=0.202, p=0.020). Transformational leadership style has a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β2=0.253, p=0.001). Transactional leadership style has a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β3=0.134, p=0.035). Participative leadership style was found to have a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β4=0. 240, p=0.005). Authoritative leadership style was found to have a positive and significant effect on the adoption of digital transformation in the public sector in Kenya (β5=.162, p=0.017). The study concluded that digital transformation in Kenya's public sector is influenced by visionary, transformational, transactional, participative, and authoritative leadership styles. Visionary leaders communicate a clear vision, inspire creativity, empower employees, and provide resources for learning digital skills. Transactional leaders outline rewards, clarify performance goals, and emphasize consequences of not adopting digital tools. Participative leaders involve team members in decision-making and foster innovation. Authoritative leaders communicate vision set expectations and provide feedback. The study recommended that leaders should strengthen visionary leadership practices, cultivate transformational leadership styles, leverage transactional leadership, and adopt participative leadership styles to effectively communicate the vision for digital transformation and inspire employees to embrace new digital tools and processes. They should also provide resources, support, and celebrate successes, and emphasize the potential consequences of not adopting new digital tools.
FACTORS AFFECTING GROWTH IN RURAL BASED COOPERATIVE SOCIETIES IN KENYA: A CASE STUDY OF K-UNITY SACCO
(Management University of Africa, 2024-09) GRACE WAMUHU GITAU
K-Unity Sacco served as a case study for this research to pinpoint factors that affect the growth of cooperative societies in rural Kenya. The research aimed to figure out how interest rates IT, staff skills, and management abilities shape the expansion of rural cooperative societies in Kenya. I did this study to find answers to problems like corruption waste of resources bad management and not enough workers in rural Kenyan cooperative societies. This way, I could come up with fixes. The study will help K-Unity Sacco's leaders other saccos, and researchers. The study used a descriptive approach. It looked at 178 people from top, middle, and support staff levels. We picked 89 respondents, half the total group using stratified random sampling. We gathered data through surveys with both open and closed questions. Both qualitative and quantitative analyses of the data were conducted. While quantitative data was displayed as tables and figures, qualitative data was displayed as content analysis and descriptive annotations. From investigations findings it was recognized 80% of the respondents noted that managerial skills affects growth in rural based cooperative societies in Kenya while 20% said it has no effect, 84% staff competence while 16% said it has no effect, interest rate affects by 72%, while 28% said it has no effect, interest rate affects by 82% while 18% said it has no effect, information technology affects by 79% while 21% said it has no effect and finally80% of the respondents noted that organization policy affects while 20% said it has no effect. Investigator recommends that organizations need to implement regular training programs to improve the managerial skills of cooperative leaders. This should include financial management, strategic planning, and decision-making skills. Effective leadership is crucial for guiding the cooperative’s growth and ensuring sustainable development. Organizations need to invest in continuous professional development for staff, including certifications in cooperative management, customer service, and financial literacy. Organizations need to regularly review and adjust interest rates on loans and savings to remain competitive. Offering attractive rates can encourage more members to save and borrow, leading to increased capital circulation within the cooperative. Develop flexible loan products that cater to the specific needs of rural members, such as agricultural loans with seasonal repayment plans. Organizations need to invest in digital financial services, such as mobile banking and online platforms, to improve accessibility for members, especially in remote areas. This can facilitate savings, loan disbursements, and repayments, making the cooperative more efficient and member friendly. Implement robust data management systems to enhance record-keeping, track member contributions, and analyze financial breakthrough.
EFFECTS OF TRAINING AND DEVELOPMENT ON STAFF PERFORMANCE IN THE TELECOMMUNICATION INDUSTRY: A CASE STUDY OF SAFARICOM CALL CENTRE, WESTLANDS
(Management University of Africa, 2024-09) MWANGI DAMARIS MUTHONI
The main objective for this study was to examine the effects of training and development on staff performance in the telecommunication industry, a case study of Safaricom Call Centre, Westland's. Specific Objectives included; to establish the effect of internal training, external training, training roles and training policies on staff Performance at Safaricom Call Centre, Westland's. The study was guided by the goal theory, constructivism theory of training and total quality management theory. Descriptive survey research design was used in this study. The 1892 employees of Safaricom's call center in Westland's were the main target population. To determine the sample size, stratified random sampling was utilized. Pilot Study was conducted in order to improve the questionnaire. The data was evaluated using descriptive statistics such as mean and standard deviation, and a straightforward linear regression analysis was used to determine a relationship between training and development and performance. The findings were shown using tables and charts. The study concluded that the Safaricom Call Centre’s training programs had a major beneficial influence on employee performance and general job satisfaction. Safaricom should regularly update its training materials to stay current with evolving customer needs and technological advancements, thereby enhancing the effectiveness of its internal training. Safaricom need to keep funding external training initiatives that prioritize professional development and work happiness. Safaricom has to clearly define roles and responsibilities for training in order to maximize the training's effect on employee performance. The researcher suggested that in the future, a comparison of training and its impact on productivity in the public and private sectors should be conducted.
EFFECT OF RISK MANAGEMENT PRACTICES ON THE SUCCESSFUL COMPLETION OF AFFORDABLE HOUSING PROJECTS IN NAIROBI COUNTY
(2024-10) Joan Atieno
EFFECTS OF CLIMATE CHANGE ON HOUSEHOLD LIVELIHOODS IN RONGAI SUB-COUNTY, NAKURU COUNTY
(Management University of Africa, 2024-11) OTOCHI TOM NYANGAU
The researcher aimed to explore the influence of change in climate on sustainable livelihoods among households in the Rongai Sub-county. Specifically, the study sought to examine the consequence of changing seasons and rainfall patterns, food insecurity, water scarcity, and infectious disease patterns on sustainable livelihoods among households in Rongai Sub-county. The study was based on entitlement theory and resilience theory. It adopted a descriptive survey research design and targeted 52,248 households in the Rongai Sub-county. Fisher’s formula was used to obtain the sample size of 96 respondents. Stratified random sampling was employed to select respondents, where each of the five wards in Rongai Sub-county represented a stratum. A questionnaire was used to collect data, and the instrument was piloted in Njoro Sub-county. Data were entered and analyzed using SPSS version 25 statistical software. The analysis utilized descriptive statistics in the form of frequencies and percentages. The extracted data were quantitative and presented in tables for ease of interpretation. The answers directed that a substantial majority of respondents have observed changes in seasons and rainfall patterns in Rongai Sub-County. The findings reveal that water scarcity is a pressing concern for households in Rongai Sub-County, with a significant most reporting it as a problem. The study in Rongai Sub-County found that 78.3% of respondents recognized changes in seasons and rainfall patterns, significantly impacting livelihoods and revealing a strong positive correlation (r = 0.751; p < 0.05) between these changes and sustainable livelihoods. The findings in revealed that 66.3% of households experience food insecurity, significantly impacting livelihoods, with a significant positive correlation (r = 0.672; p < 0.05) between food insecurity and sustainable livelihoods. The findings also indicated that 72.3% of households face significant water scarcity challenges, adversely affecting livelihoods, health, and agricultural productivity, with a strong positive significant correlation (r = 0.672; p < 0.05) between water scarcity and sustainable livelihoods. Finally, the findings in Rongai Sub-County reveal that 67% of households have observed significant changes in infectious disease patterns, which negatively impact livelihoods and productivity, with a positive correlation (r = 0.604; p < 0.05) between infectious disease patterns and sustainable livelihoods. The study concluded that changing seasons and rainfall patterns, food insecurity, water scarcity and infectious disease patterns had an effect on sustainable livelihoods among households .The study recommended that to address the impacts of changing seasons on sustainable livelihoods in Nakuru County, it is crucial for local governments and policymakers to implement adaptive strategies that enhance community resilience.
IMPACT OF NON-INCENTIVES ON EMPLOYEE MORALE WITHIN AUTOMOTIVE INDUSTRY: A CASE STUDY OF CMC MOTORS GROUP LIMITED
(Management University of Africa, 2024-11) JOSHUA MAINA MWATI
This study delves deeper into investigating the influence of non-incentive factors on employee morale within the automotive industry, specifically examining the case of CMC Motors Group Limited. The research paper aims to identify and analyze the key non-incentive factors that impact employee morale, including work environment, leadership, job satisfaction, and organizational culture. By examining and understanding these factors, the study proposal seeks to provide valuable insights for key players in the automotive industry to improve employee morale and enhance organizational performance. The research makes use of a qualitative case study approach, involving in-depth interviews with employees at various levels within CMC Motors Group Limited. Data analysis would be conducted using thematic analysis tools to identify common subject matter and patterns that relate to non-incentive factors and their effect on the employee’s morale. The study findings are expected to contribute to a clearer understanding of how the various factors influence employee morale in the automotive industry. These insights can be used by organizations to develop targeted strategies to enhance employee satisfaction, improve retention rates, and ultimately achieve greater organizational success.
FACTORS INFLUENCING THE SUCCESS OF AN ASSESSMENT METHOD IN AN INSTITUTION: A CASE STUDY OF OUR LADY OF MERCY COMPREHENSIVE SCHOOL SHAURI MOYO.
(management university of africa, 2024-12) CATHERINE GATHONI KAMAU
TECHNOLOGY AND PERFORMANCE OF BANKING SERVICES. A CASE STUDY OF I AND M BANK GIKOMBA BRANC
(management university of africa, 2025-01) SHEIKHA ABDALLAH MOHAMMED
RISK MANAGEMENT STRATEGIES IN LAND SURVEYING: A CASE STUDY OF PIONEER ENGINEERING AND CONSTRUCTION COMPANY
(Management University of Africa, 2025-01) MERCY MUTHONI MARINGA
Construction and engineering projects are inherently more complex and prone to risks, adversely affecting schedule, cost, and quality. Land surveying is particularly susceptible to all the technical, legal, environmental, and operational uncertainties (because before the actual construction can occur, it is an inevitable step that must be taken). The reality is more exacerbated in Kenya, where the streets are becoming fast urbanized; the infrastructure development and the country's ambitions to realize its Vision 2030 development agenda make it even more critical to have correct and timely land data. This study aimed to assess the practice and effectiveness of the project risk management activities within the land surveying role at the Pioneer Engineering and Construction Company Ltd. It focused primarily on risk acceptance, risk avoidance, risk mitigation, and risk transfer as being among the core risk strategies and discussed the impact they had on the performance of the projects. A descriptive research design was adopted, whereas a structured questionnaire was employed to collect quantitatively oriented data on 70 research respondents, surveyors, technical staff, and project managers who directly engaged in land surveying. The sampling method was purposive, and only people with practical knowledge of surveying operations were used. Descriptive statistics (frequencies, percentages, and mean) were used to analyze data; findings were tabulated. The research aimed to find ways of reviewing the frequency and proficiency of the risk strategies adopted and the effects of these practices on the results of the projects regarding meeting timeliness, validity of data, and customer satisfaction. The findings indicated that reduced risk and avoidance of risks were the most sought and practiced measures. The respondents expressed those modern technologies, such as drones, RTK GPS, and GIS, were distributed widely, providing more correct and non-delaying data regarding operations. Preemptive risk avoidance measures were also standard, i.e., making pre-siting explorations and avoiding contentious zones. These approaches resemble the books on learning to appreciate technological integration and risk identification in the initial stages. A discriminative application of risk acceptance occurred where mitigation costs exceeded anticipated risks. However, it possessed internal control mechanisms to verify those risks. Insurance and contract provisions of risk transference were identified but were not as consistently practiced, so implementing policies should be facilitated. The research concluded that good risk management practices positively influenced project performance, resulting in improved delivery deadlines, data quality, and stakeholder satisfaction. Findings align with the project management and systems theory, which suggests a proactive and coordinated attitude towards uncertainty. However, though the study is limited to a single organization, it is educational to the actual industry participant and the policymakers seeking to enhance risk preparedness in the land surveying industry. The study suggests formalizing an official risk management system, making risk reporting mandatory in all project reports, frequent risk training to understand deep-rooted risk measurement tools, and last but not least, research into external factors of risk of land surveying in Kenya. The suggestions would allow companies to increase operational and long-term resilience to manage a more complex construction environment.
SUPPLY CHAIN MANAGEMENT PRACTICES AND PERFORMANCE OF PRIVATE HOSPITALS IN KENYA
(2025-04) LUCY MUTINDI MUTUKU
INFLUENCE OF EMPLOYEE INVOLVEMENT ON EMPLOYEE PERFORMANCE IN THE AVIATION INDUSTRY. A CASE STUDY OF KENYA AIRPORTS AUTHORITY
(Management University of Africa, 2025-04) EDITH AKENGA
Employee involvement increases workplace engagement, which in turn leads to improvements in performance. Participation from workers makes it easier for them to share knowledge with one another, which in turn increases the notion that management has faith in each of them. Additionally, employees have the ability to perceive and explain their viewpoints regarding the dynamics of the workplace, thereby being able to leverage this information for the advantage of the organization. The general objective of the study sought to determine the influence of employee involvement on employee performance in the Aviation Industry. The study had an in-depth descriptive and comprehensive investigation of Kenya Airports Authority. Thirty-nine employees of the Kenya Airports Authority are the subjects of this study. The research made use of a census sample approach in order to collect the responses of 39 individuals. questionnaires were used to collect the necessary information. The study findings established that the respondents agreed that effective communication enhances participative decision making. The study results revealed that the respondents agreed that active participation results to participative decision making. The study results showed that majority of the respondents agreed that employee health and safety enhance employee performance. The study established that some of the respondents agreed that there is clear training on participation in decision making. The study findings indicated that majority of the respondents agreed that bargaining structure enhances employee performance. The study established that the respondents strongly agreed that employee’s strikes affect employee performance. Majority of the respondents were found to highly agree that Clear expectations enhance employee performance. The study recommended for management to put more efforts in encouraging their employees to contribute to decision making and incorporate their views in the organizational policy, managers to allow increased level of workers participation in decision making sense they are the center of operations and can contribute to work related issues, participative management to be redefined and properly applied so that people’s understanding and perception of what it is all about will be improved. The study recommended that collective bargaining should be used as a tool in establishing working conditions, pursuing strategic and commercial goals, and implementing strategic plans such as the Labor Management Plan. Collective bargaining and collective agreements should also be used to standardize employment administration and simplify how the hospital manages and employs its employees.
EFFECT OF FORENSIC ACCOUNTING IN ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF PEMBE MILLERS LIMITED
(2025-05) APHLINE BRIAN MWAWA